Customer Service Medical

Amy Miller

**** ******* *** ********, ** ***** 408-***-****

************@*****.***

OBJECTIVE

To obtain a position in a medical office utilizing my education, professionalism and experience.

PROFILE

10 + years Customer Service and Administrative experience

Internship as Medical Office Administrator

Detail–oriented and able to work independently

Dependable and very flexible

Fast learner and highly trainable

Committed team player, works well with others

EDUCATION

Heald College, Milpitas, California

Associate in Applied Science Degree in Medical Office Administration

July 2010 GPA: 4.0

West Valley College, Saratoga California

Certificate: Medical Billing and Coding

Honors and Awards: Dean’s List 2002 GPA: 3.5

SKILLS

Microsoft Office Medical Billing and Coding

Medical Manager Medical Office procedures

Medical Terminology 10-key by touch

Medical Transcription Type 55 WPM

PROFESSIONAL EXPERENCE

Women’s Care for Life, Los Gatos, CA 04/13 to 6/16

Medical Office Administrator - Intern

Check voice messages and answer incoming calls

Receive and process co-pays

Check patients in and out and schedule their new appointments

Set up for the next day appointments

Countrywide KB Home Loans, Livermore, CA 8/06 to 10/08

Loan Specialist 1

Organize and prepare files for loan processors to process

Prepare closed files to be shipped out to corporate

Welcome visitors, answer phones, order office supplies

Countrywide Home Loans, Livermore, CA 10/05 to 8/06

Quality Control/ Shipper

Review and prepare closed files to be shipped out to corporate

Distribute incoming mail and FedEx packages

Answer phones

Orlandi Trailer, Inc., San Jose, CA 04/02 to 1/05

Customer Service Consultant

Administered various accounting functions: billing, payroll, A/R & A/P

Assisted customers with purchases

Processed DMV applications

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