Manager Management

Jim Bagnato

**********@*********.*** *****

Crestone Circle 720-***-****

Broomfield, CO 80023

SUMMARY

Proven leader with 14 years experience successfully launching new products

and partnerships.

Demonstrated expertise in digital product portfolio P&L, partnership

negotiation, and product lifecycle management with particular strength in

technology-based product and partnership development. Experience includes

Internet-based consumer and wholesale product development and management,

as well as digital consumer services partnership and strategy development.

New Product Development Cross-functional Partnership Development

Leadership

P&L Management Team Builder C-level Communicator

PROFESSIONAL EXPERIENCE

Charter Communications, Greenwood Village, CO

2009 - Present

Sr. Product Manager - Charter Business Voice Services

Drive new product development efforts and manage existing product line for

Charter Business Voice Services targeted at the small and mid-size business

market.

. Developed business case, led requirements gathering, and provided

product and business leadership for complete overhaul of business

phone line product set - repositioned product line for up-market

growth

. Identified and drove the development of select T1/PRI enhancements to

close a competitive gap in the Charter Business service offering

. Achieved >30% year over year growth in product line units and revenue

Turner Broadcasting System, Atlanta, GA 2008 -

2009

Sr. Director, Product Management - NBA Digital

Lead the NBA.com website product efforts for a ground-breaking joint

venture between the National Basketball Association and Turner Broadcasting

System.

. Develop then drive the strategic product vision for NBA.com digital

products including subscription video services, fantasy sports, and

community/social media

. Achieved first year E-commerce revenue target while delivering

variable margin of 75%

. Established 2009/2010 business plan and drove new product development

strategy for video streaming service based on changing business

conditions and customer feedback

. Negotiated and closed multiple 3rd party deals to support NBA fantasy

game offering leading to 3X year over year growth in fantasy game play

Level 3 Inc., Broomfield, CO 2007 -

2008

Sr. Director, Product Management

Led the Local Voice product team and managed product portfolio P&L - $150

million + annual revenue - during a period of strategy realignment and

business reorganization.

. Exceeded 2007 revenue and Q1 2008 revenue and margin goals by 7% for

the Local Voice product family by executing on existing customer

growth initiatives

. Closed a new $3.0 million annual run rate account directly as a result

of re-defining and implementing a refreshed product strategy centered

on alignment with market needs

Jim Bagnato 720-***-****

Page 2

EarthLink Inc., Atlanta, GA 2001 -

2007

Director, Product Management - Voice Services

2004 - 2007

Selected to spearhead the product development and management for

EarthLink's most significant growth initiative in several years.

Documented hands on, sleeves up experience in

leading a cross-functional team and taking a strategically important

product portfolio from concept through implementation into a steady growth

mode.

. Defined, developed and launched three distinct and complex Internet-

based consumer voice services with expected year end 2007 annual

revenue run rate of $100 million

. Grew and led the Internet-based consumer voice product organization

from a team of two to ten individual contributors and managers - team

functions included product/program management, user interface design,

portal management, and MIS process development

. Established a mission critical vendor relationship that cost

efficiently addressed regulatory requirements, optimized the call

center customer experience and met product launch timelines by closing

a deal with a 3rd party provider for order verification services

. Developed, maintained and communicated the Voice product roadmap and

effectively prioritized the deployment of internal development

resources to support the realization of product launch and revenue

objectives from 2005 thru 2007

. Promoted EarthLink in the media/analyst community by speaking at nine

industry events and participating in interviews that resulted in over

100 media mentions of EarthLink's voice products including a January

30th, 2006 quote in the Wall Street Journal

Director, Product Management & Business Development 2003 -

2004

Built and led a team of business development and product management

professionals focused on growing EarthLink's Value Added Service business.

This team identified and selected new Internet-based service and content

partners, led deal negotiations, and managed existing partnerships to

optimize the product portfolio P&L. Key accomplishments included:

. Enabled the successful and on time launch of EarthLink's first

Internet-based voice service by negotiating and signing agreements

with three technology providers and one hardware distributor in a

three month period

. Led transition of the home networking product line resulting in a 30%

increase in sales and 33% reduction in product returns by negotiating

a new hardware supply contract and re-launching the product

. Negotiated and closed content licensing deals with Lucas Arts,

Activision, Synacor, MusicMatch and other content licensers enabling

the development of EarthLink's multiplayer gaming, premium video, and

digital music products

. Developed and implemented an operating cost reduction and end of life

plan for an e-mail appliance product resulting in a recurring annual

cost savings of $1.4 million and $4.0 million annual gross margin

. Developed annual P&L budget for the department and assigned products

Jim Bagnato 720-***-****

Page 3

EarthLink Inc., Atlanta, GA (continued)

Director, Business Development & Product Strategy 2001 -

2003

Deal maker and strategist focused on the Internet connected appliance

market

. Created a new channel for EarthLink Internet access products by

negotiating and executing an EarthLink placement agreement with Sony's

Playstation Division. This program delivered 500 subscribers per

month at the typical subscriber acquisition cost.

. Delivered an executive level strategy assessment of the interactive

television market that recommended deferred investment in this market

until a strategic partnership could be established with a major

consumer video distribution player

. Evaluated and screened a wide variety of potential partnership and

acquisition candidates within the Internet connected device market

PolyOne Corporation, Norcross, GA 1997 -

2001

Product Marketing Manager: Drove the financial performance (P&L) of the

Edgetek product line (plastics). Managed supplier relationships and

directed all promotional activity for the brand.

. Exceeded 1998 (+10%) and 1999 (+13%) gross margin goals for the

Edgetek product line - Goals achieved through strategic pricing

decisions and product cost control

. Led a cross-functional development team that produced an ecologically

friendly, lead-free polymer compound that met the quality standards

for US military ammunition

Employment Prior to Jan. 1997

Business Development & Strategy Manager for Norton Performance Plastics

Sales Representative for Mobil Chemical

EDUCATION

M.B.A, Fuqua School of Business - Duke University, Durham, NC

B.S. Chemical Engineering, Purdue University, West Lafayette, IN[pic]

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