Project Manager Software

PATRICIA L. LANE

**** ******** ****, **********, ** 15227

412-***-****(Home) ? 412-***-****(Cell) ? ****.************@*****.***

www.linkedin.com/in/LanePatricia

SUMMARY

Mainframe Operating Systems Senior Systems Programmer with extensive

experience installing and supporting software applications that support

internal and external organizational processes. Skilled in all facets of

product development life cycle from analysis and design through

development, implementation, documentation and user training. Excellent

problem solving skills with ability to effectively communicate complex

technical information to non-technical audiences. Enhance existing systems

with new features and performance improvements. Areas of expertise

include:

. Software Products Installation and Maintenance

. End User Support, Mentoring and Communications

. Change Management

. Leading IT Projects and System Integration

. Extensive Mainframe Operating Knowledge

. Strong Trouble Shooting/Problem Solving Skills

TECHNICAL SKILLS

Reporting/Analytical Software: SAS, Focus

Automation Software: CA/OPSMVS

Print Software: JES2, Flexserv

Financial Statement Software: Exstream Dialogue, CSF, Host Print

Hardware & Disaster Recovery EMC and CA/Faver and CA/Astex

Software:

Standard and JCL Software: Jobscan

Backup/recovery Software: DCD III re VSAM

Relational Gateway Software: Middleware DB2 IWAY

Installation Software: CA/MSM

Operating Systems: IBM Mainframe, UNIX, EMC, Midrange

Also knowledgeable of: CA-7, FTP, Connect Direct, NDM, JCL,

SMPE

PROFESSIONAL EXPERIENCE

PNC Bank, Pittsburgh, PA

1992 - 2010

Senior System Programmer 1999 - 2010

. Converted all JES2 Spool volumes to Mod27, recovering 70 Mod3 volumes for

reclamation. Significantly improved spool efficiency.

. Converted SMF processing from scheduled dumping to an Exit to dump only

as needed. Recovered MIPS and batch processing time. Reduced dump time

by 75%.

. Successfully ensured all Program products were prepared for large system

integration. Systems doubled in size and all program products

encountered no issues or changes needed with each integration phase.

. Provided a product enhancement that enabled 10+ production applications

to convert from paper reports to HTML. Generated email reports directly

from production batch reducing turnaround time by 48 hours.

PATRICIA L. LANE

PAGE 2

. Project Manager for year-long z/OS Mainframe Implementation Mainframe

operating met compliance requirements and was completed on schedule in

preparation for major system integration. Included running all weekly

meetings. Coordinating with all business units for Testing and

validation. Scheduling all Changes.

. Formulated and implemented product enhancements that resulted in

extensive MIP reclamation. Received special recognition from senior

management.

. Supported current and future Disaster Recovery strategies.

Data Center Operations Supervisor 1997 - 1999

Managed day to day operations, ensured Service Level agreements were meet

via batch and online loads. Conducted performance reviews for 15 employees

and performed problem escalation to all levels of management.

Data Center Operator 1992 - 1997

Performed administration process/procedures and problem management for

products and services, daily operator duties on all mainframe, midrange and

distributed computer platforms. Monitored production batch processing and

all inbound/outbound data transmissions.

EDS, Harrisburg, PA

1988 - 1992

Data Center Operator

Performed administration process/procedures and problem management for

products and services, daily operator duties on all mainframe, midrange and

distributed computer platforms. Monitored production batch processing and

all inbound/outbound data transmissions.

EDUCATION

ITT Certification in Computer Science

University of Pittsburgh, Pittsburgh, PA

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