Customer Service Medical Assistant

sheila madden-bryant

*** ****** ****** ~ VALLEJO, CA 94589 ~ 707-***-**** ~ ********@*****.***

Objective: To obtain a position as an Data Entry Operator

More than 10 years experience in the clerical field. Ability to work

independently at times without direction, strong data entry and clerical

skills. Excellent organizational and multi-tasking skills. 10-key by touch.

Communication skills and ability to resolve customer complaints. Reputation

for motivation, punctuality, and reliability. Eager to learn new tasks and

very fast learner .

Professional Experience

Assistant Sunday School Teacher Vallejo, CA

Corinthian Church Of God In Christ 1/2010 - present

Read and discuss the lesson with elementary students ages 2-8 years old.

. Count offerings from my class and give to the superintendant of Sunday

School

. Full charge review of the lesson with the students in the classes

. Keep the children busy with creative games and puzzles in order to

keep their attention in Sunday School

Attendance Clerk Vallejo, CA

Vallejo City Unified School District 8/2007 - 6/2010

Input student's absence notes, tardies and suspensions notices into the

computer system. Assisted parents with registration and transfer issues.

Retrieved messages daily. Sorted mail and distributed correctly to

employee mailboxes. Assisted students with minor first aid cuts and

bruises.

. Operate office machines, such as photocopiers and scanners, facsimile

machines, voice mail systems, and person computers.

. Certified Typing speed @ wpm

. Trained students to become office aides in the Attendance Office

Customer Service Representative Vallejo, CA

Mervyn's 11/2006 - 2/2007

Assisted customers with their merchandise purchases. Experienced with cash

handling; checks, credit cards, big rewards, and applications for credit

cards..

. Check to ensure that appropriate changes were made to resolve

customers' problems.

. Determine charges for services requested, collect deposits or

payments, or arrange for billing.

. Resolve customers' service or billing complaints by performing

activities such as exchanging merchandise, refunding money, and

adjusting bills.

Education

Certificate ~ (Medical Assistant) ~ Regional Occupational Program, Pleasant

Hill, CA

Certificate ~ (Medical Terminology) ~ Vallejo, CA

Certificate~ (Medical Assistant) ~ Boston Reed ~ Vallejo, CA

Diploma ~ Hogan Senior High School ~ Vallejo, CA

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