Customer Service Data Entry

Jason M. Brown

*** ******* ***** **. ******** GA. 31404

**********@***.***

Home: 912-***-**** - Cell: 912-***-****

ANNOUNCEMENT:

Highly motivated and skilled professional experienced in Data Entry,

Inventory Control and Customer Service seeks career opportunity within

dynamic, high growth organization that welcomes fresh ideas, initiative

resourcefulness, dedication, and experience. An aggressive self-starter,

who seeks opportunity to maximize my skills and talent while working toward

the achievement of organizational goals and objectives.

PROFESSIONAL PROFILE:

Demonstrates highly developed written and oral communication and

interpersonal skills - effectively conveys complex information to all

levels of target audience

Utilizes strong, organized, project and time management abilities and

performs well under pressure

Highly developed and effective, analytical and innovative problem

solving and solution implementation skills

Thrives in both team and independent dynamics, and possesses excellent

leadership and collaborative abilities

Highly adaptable, rapidly adjusts to changes in environment, as well

as organizational objectives and processes

CAREER EXPERIENCE:

July. 2008- Present

Lockheed Martin / L-1 Identity Solutions Savannah, GA

Trusted T.W.I.C Agent

Duties: Administer Drug Testing to individuals, record, and input results

into

Information systems for employer's review. Trusted L-1 T.W.I.C and Hazprint

Agent performing Finger printing, Application Processing, Application

submission, Filing, Data entry, Inventory control, Receiving, and Customer

Service.

Aug 2005 - June 2008

Virginia Criminal Sentencing Commission Richmond,

VA

Data Entry Clerk

Duties: Assign crime codes and record names of individuals with felony and

civil case files. Assist with maintaining database of felony and civil

case files for the criminal justice system. Store files appropriately,

organizes and processes loose records, and provides clerical support as

needed.

Aug 2005 - Feb. 2006

Verizon Billing & Repair

Richmond, VA

Customer Service Representative (Part Time)

Duties: Provide excellent customer service for inbound call Center

Representative. Light data entry, billing repairs and troubleshooting

customers concerns to assure customer satisfaction.

March 2002- Aug 2005

Gulfstream Aerospace

Savannah, GA Vault Clerk

Tool Crib Clerk

Duties: Managed Aircraft Blue Prints Vault. Updated new vault locations.

Documented all changes within a MS Works spreadsheet. Scanned documents to

update document imaging archival system. Purchased airplane parts from

another gulf stream location for main factory floor mechanics. Maintained

airplane parts inventory and supplied the production floor with the proper

materials.

May 2000-Jan 2002

Frito lay Savannah, GA

Warehouse Stock Puller

Duties: Preparing daily inventory Pick List, Pulling stock from daily Pick

List for delivery, Updating inventory daily, and loading and unloading for

deliveries.

EDUCATION:

Savannah High School, Savannah, GA - 1997-2001

TRAINING & SYSTEMS EXPERIENCE:

Microsoft word, Microsoft Excel Microsoft Works, Forklift Certification,

Criminal Coding, Keyboarding (55wpm) Hazprint Protocol Specific

Certification, Urine Specimen Tech, & T.W.I.C. (Transportation Work

Identification Credential) Security Clearance

REFERENCES:

Available upon request.

Contact this candidate