Customer Service High School

***** ****** *** ***** :

Court 240-***-****

Upper Marlboro, MD Email:

relesha.franklin@gm

***** ***.***

Relesha Franklin

Objective To acquire employment that will allow me to

develop long-term work experience and the

opportunity to use my communication skills.

Education

Montgomery College, Silver Spring, MD

Attended 2008-2009

Currently taking online classes for business

degree

Dr. Henry Wise High School, Upper Marlboro, MD

Graduate, May 2008

Skills/Abilities Customer Service Skills

Handling phone calls from customers to answer

customer service requests

Handling in-store customer sales requests

Performing the duties of a cashier while handling

a high volume of customers

Scheduled and made any necessary changes for

mandatory meetings

Computer Skills

Very knowledgeable in Microsoft Office Suit (Word,

Excel, PowerPoint)

Experienced in basic office skills (typing,

messaging, copying, faxing, etc.)

Succeeded high in type writing and business

courses

Experience Cashier/Customer Care Specialist, Sales Operator

Best Buy Bowie, MD October 2009-Present

Student Career Intern, US Dept. of

Commerce-Bureau of Economic Analysis Washington,

DC June 2008-August 2008

Principle's Aid, Assisted principle at front

office for 4 years of high school. Handled phone

calls and scheduled meetings as well as several

duties as a secretary.

Call Center, Experienced call center training for

1 year.

Contact this candidate