Sabrina Low
IBM Certified Advanced System Administrator
**********@*******.***
PROFESSIONAL OBJECTIVE:
An IT professional with over 17 years' experience of full life cycle,
specializing in the Lotus Domino area, seeking a position where I can
utilize my extensive experience and problem solving abilities to meet the
challenges of integrating the newest technologies with existing
technologies, while continuing my goal of continued learning &
certifications in IB/Lotus/Domino area and information security.
PROFESSIONAL SUMMARY:
. IBM Certified Advanced System Administrator Domino 6/6.5& 7.x
. PCLP Lotus Domino/Notes Administrator R5
. CLP Domino Designer R5
. 17 years' experience with full life cycle of training needs, analysis,
courseware development, classroom training, and post class helpdesk
assistance.
. 8 years of working on government contracts
. Over 12 years of experience & effective instructor of individual and
groups.
. 15 years of experience administrator in registration of server's and
users, trouble shooting replication and system security.
. 7 years of experience web designer of databases and notes clients.
. Excellent presentation skills & experienced problem solver.
APPLICATIONS:
Lotus Notes/Domino R4.5 & 4.6, R5.x, ND6.x, ND7.X, ND8.x, Blackberry,
Sametime, Quickplace, Quickr,Good Messaging, Microsoft Office 95 and
above, Microsoft Project, Visio, Lotus 1-2-3, Various antivirus programs
including Norton's, MacAfee, Trendmicro's ScanMail, Various mail gateway
application and appliance such as Trendmicro's IMSS, Tumblweed, Mail
Marshall, Iron Mail, Voltage and Zix.
LANGUAGES:
COBOL, RPG, C, HTML, Lotus Script, Lotus Formula Language
OPERATING SYSTEMS: MS Windows NT 4.x &5.x, MS Windows 2000 & 2003, MS
Windows 95, 98, XP, Vista, Novel Netware, Banyan Vines, VAX, IBM, Unix,
OS/2, Macintosh and Linux.
EXPERIENCE:
Messaging & Collaboration Administrator
Assurant Inc 09/2008-Present
Member of an 10 person team that is responsible for maintaining the
corporate world wide email system with over 90 Lotus Notes/Domino servers..
Assigned to manage and maintain 20 plus server which included, BES, Notes
Applications, Email, Quicker, and Sametime servers. Handle most post
migration questions for the Milwaukee office. Work with application
developers to migrate applications from an Exchange (Outlook) email system
to a Lotus Notes/Domino email system. Assigned to decommission the
Exchange infrastructure, review helpdesk (level 1), Desktop support (level
2) and Information Protection Services documentation and write new
documentation as need so that they can trouble shoot basics end user
questions and set up the end user in Lotus Notes. Perform 1st and 2nd
level helpdesk support. Move Domino servers from windows platform to Linux
platforms. Upgrade servers to release 8. Upgrade all Sametime servers to
the Domino 8.02 and Sametime 8.02. Setup the Quickr environment with the
integration of Sametime for presence awareness.
System Administrator
Cadence Innovation 02/2004-09/2008
Responsible for changing all email address to the new company name and
recertified all users and servers to reflect the new company name.
Responsible for all server upgrades, deployment of new server such as
Sametime and Blackberry Enterprise Server (BES), deployment and end-user
support for Blackberry wireless devices and accessories. Troubleshoot Treo
600 & 650 issues. Martian server security as well as the creation and
deletion of users accounts. Troubleshoot all server errors; maintain the
flow of the internal and external email. Perform 1st and 2nd level
helpdesk support. Coordinate the upgrade of over 1,000 users' desktops.
Evaluate, implement antivirus software for the internet mail gateway and
Domino Servers. Conducted and wrote courseware for Sametime training
classes. Evaluate and implement, where possible, third-party software for
things such as archiving and a centralized backup solution. Primary
administrator for the Network File Servers running on Linux, responsible
for motioning file server access by creating and removing user accounts,
migrating files from OS/2 platform to Linux. Over see the backup and
restore process for Louts Notes/Domino database and file server data.
Company was formally known as Venture Industries.
Sr. System Analyst
Sytel Inc 09/03-12/03
On site Domino Administrator for government contract. Duties included
first level helpdesk support as well as 2nd and 3rd level system
administration. Deployment of Blackberry wireless devices and using third
party software was able to synchronize palm pilot devices with Lotus Notes.
Project Manager/Notes Administrator
Comtech LLC 10/2002-06/2003
Project Manager for on site government contract which had 14 people on the
contract. Manage the server room and Notes Administrators to ensure that
projects to support maintain and enhance the Nation Wide Lotus Notes email
system and Internet firewalls were done. Technical Lead on the Notes 6
Upgrade Team, which was responsible for upgrading over 70 plus server to
Nation Wide to Lotus Notes/Domino 6.
EDUCATION:
Bachelor of Science Degree, Eastern Michigan University, April 1993
Major: Office Automations
EXCELLENT REFERENCES AVAILABLE UPON REQUEST.