Project Manager Engineer

JOANITA BORA

503-***-**** *****@**********.***

QUALIFICATIONS SUMMARY

• MBA Marketing Candidate with four years of experience managing cross-functional teams.

• EMC-PA certified in 2007, experienced with Quality maintenance, issue tracking and product improvement for a major

Fortune 500 provider of information infrastructure systems, software and services.

EDUCATION_________________________________________________________________

MASTERS IN BUSINESS ADMINISTRATION: Willamette University May 2012

• Specializing in Marketing with an emphasis in brand management, customer analytics, and customer segmentation.

• Vice President of Project for Atkinson Consulting Association: coordinate and manage consulting projects .

• Atkinson Marketing Association member: participate in marketing industry specific panels, treks, and educational

opportunities.

B.E. ELECTRICAL AND ELECTRONICS: Coimbatore Institute of Technology, India April 2006

• Cumulative GPA of 9.05/10.

• Coordinated inter-college technical & cultural fests and national workshops.

• Facilitated in Debate, Quiz and literary clubs.

PROFESSIONAL EXPERIENCE_______________________________________ _______ _

TATA CONSULTANCY SERVICES (TCS), Bangalore, Karnataka, India June 2006-June 2010

Assistant Systems Engineer

Responsible for monitoring quality maintenance and managing teams for issue tracking and product improvement.

Quality Analyst

• Experience and exposure in outsourcing, project management, process improvement and quality management.

• Managed teams of 7 to 32 associates for various critical assignments.

• Mentored, coached and trained associates to develop highly valued resources for the team.

• Coordinated onsite and offshore activities while on deputation to US involving chairing group sessions and project

plan reviews.

• Provided a consistent Customer satisfaction Index of 99% for 4 years.

• Interviewed and selected associates for assignment into teams.

Software Engineer

• Optimized various tools and processes through automation, process redesign and best practice implementation

leading to reduced processing times ranging from 27% to 93% .

• Provided a consistent 95% coverage for all the regression cycles.

• Resolved over 200 system defects and 55 functional defects before product delivery.

LEADERSHIP & ACHIEVEMENTS_________________________________________ __

WORKPLACE ACHIEVEMENTS AND REWARDS

• Promoted as the version-lead for critical releases-one of youngest members ever to receive this promotion.

• Recognized by top management for market analysis and research on Cloud-Computing as lead of the Pre-Sales team.

• Conferred with 5 “NAS Reward and Recognition” awards by client for exceptional work on quality assurance.

• Awarded the “Service and Commitment Award” in 2009 by Tata Consultancy Services.

• Awarded “TCS Gems” twice in 2008 for outstanding contribution in product development.

• Recognition in “TCS Appreciation Notes” by Project Manager for analysis of functional performance reports.

EXTRA CURRICULAR ACHIEVEMENTS AND COMMUNITY SERVICES

• Supervised the In-house Event Management team responsible for organizing and marketing cultural & corporate events at

Tata Consultancy Services.

• Strategized for fund raising with Sambhav Organization for the cause of Girl Child education.

• Implemented the “Go Green Movement” at TCS, a corporate CSR initiative since 2008.

• Associate Editor for the College Magazine “Srishti” in 2005-2006.

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