Rupesh Trivedi
Ph: (M) 732-***-**** Email:
**************@*****.***
SUMMARY
. 11 years of experience in Quality Assurance and Software Testing.
Proficient in Manual Testing and Automation Testing of Web, Desktop and
Hand-Held Devices (Palm & Pocket PC) applications using QTP, Quality
Center, Win Runner, Test Director and Load Runner. Experience working as
Software Developer in Test environment.
. Microsoft Certified Professional (MCP and MCSD) with VB, and SQL Server
2000.
. Strong in System Development Life Cycle (SDLC) concepts, SQA methodology
and test process automation.
. Strong experience in Back End Testing with SQL Server 2000/2005/CE using
SQL Queries and also having experience with Database administration.
. Expertise in understanding of business requirements and user requirement
analysis.
. Extended work experience to develop and execute software test plan, test
cases/scripts and test specifications for manual and automated testing.
. Expertise in Black Box, White Box, Functional, Integration, System,
Regression testing, Load testing, UI Testing and UAT (User Acceptance
Testing)
. Detecting, classifying and reporting bugs through Defect Tracking System.
. 1+ years of experience in full cycle of software development life cycle
using Internet Technologies (ASP, HTML, and DHTML).
. Excellent written and verbal communication & interpersonal skills.
Skill Set
Automation Tools QTP 8.2/9.0, Load Runner 7.x, Win Runner 7.6, Silk Test
7.6
Defect Tracking Tools ServiceDesk 8.0, Adventnet 9.0, BugZilla 3.x, Quality
Center 8.0/9.0, Test Track Pro, Test Director 7.x,
Scripting Tools TSL, JavaScript, VB Script, SQL, PL/SQL
Languages C++, ASP 3.0, VB 6.0, .NET, JSP, JAVA/J2EE, XML, XHTML,
HTML, DHTML
Tools MS VSS, Visio 2002, Crystal Report, SQL PLSQL, TOAD, MS
Office 2003 (Word, Excel, PowerPoint), MS Project 2003,
Satellite Forms (InfoPath, Form Docs, Jet Forms, MS .NET
2005), Front Page, Inter Dev, Outlook Express, SnagIt,
Putty
RDBMS Sybase, MS SQL Server 2005/2000/CE, Oracle, MSDE, MS
Access 2000, Pervasive SQL
Networking Tools Remote Desktop, WebEx, PC Anywhere, Go To My PC, VNC, and
Win sock 2
Operating Systems/ Windows 2003/2000/NT/XP/CE, IIS, Active Directory, Mail
Servers Server, PWS XP/CE, UNIX, LINUX
Internet Protocols HTTP, HTTPS, TCP/IP, VoIP, FTP, SMTP
Professional Certification
. Microsoft Certified Solution Developer (MCSD)
. Brain bench Certification (HTML 4.0)
. Diploma in Information Technology (DIT)
Professional Experience
Employer Name: Lightspeed Research Inc, Warren, NJ
Project: *.lightspeedpanel.com, Orion v1.0, MapSys 6.31
(Web & Desktop Applications)
Apr08 - Present
Quality Assurance Specialist
Lightspeed Research is part of Kantar, the information, insight, and
consultancy division of WPP - leaders in advertising, consumer insights,
and market research. The recent acquisition of TNS online panel business,
Lightspeed is one of the leading market research companies worldwide.
Through Lightspeed Research global online research panels and products,
Lightspeed Research delivers valuable data to help clients make informed
business decisions. LSR have the research history and experience, the panel
reach and scope, and the technology in place to deliver the highest quality
data to clients quickly and accurately.
. Developed effective test strategies and test plans for LSR legacy
systems.
. Reviewed Change Requests, Software Requirements Specification (SRS)
and Functional Requirement Specification (FRS) for LSR Legacy systems
and Orion application.
. Planned, scheduled and implemented testing projects of 20 various
websites of Lightspeed panel for all countries and coordinated with
India team and assigned the task also conduct the status meeting.
. Defined QA best practices and identified QA process improvements and
implemented the solutions like prepared documents to define and
describe the testing process and developed test cases for ALL panel
sites as per the requirements.
. Done the database testing using PLSQL and SQL for Sybase and Oracle
8i.
. Implemented defect tracking system Bugzilla 3.0 to improved bug
reporting process.
. Developed and executed detailed test scripts, test cases and test
scenarios.
. Done the Functional, Regression and System testing for LSR Legacy
systems (Lightspeed Panel website and MOAT application) at different
stages of the Testing Life Cycle.
. Analyzed and documented test case results
. Helped to ensure overall products qualities and delivered on time.
. Communicated with Development team and Clients and achieved the
quality product.
. Quickly learn new TNS system "MapSys/Orion" and verified the various
functionalities within the system and to achieve quality product after
integration of Lightspeed and TNS systems.
. Involved in UAT (User Acceptance Testing) for each and every change
request/fixes from end users.
. Involved in production deployment process and verified all
changes/fixes on production servers and delivered bug free
functionalities.
. Gave the First-tier support for Mapsys/Orion application and assigned
the tickets to concern developers.
Environment: BugZilla 3.x, ServiceDesk 8.0, Adventnet 9.0, SnagIt, Putty,
UNIX, LINUX, MS Office 2007, Java, J2EE, JSP, Oracle 8i, Sybase,
MS SQL Server, PLSQL, SQL, JavaScript, Webservices, WebEx,
Remote Desktop, Windows XP
Employer Name: R-square Inc, Princeton, NJ
Nov 06 - Apr 08
Client: Arbonne International LLC, Irvine, CA
Project: Arbonne.com, myArbonne.com, ArbonneIntranet.com,
ArbonneUniversity.com
(Web Applications)
Sr. QA Analyst/QA lead
Arbonne International LLC is a direct selling company that operates in the
United States, Canada, Australia and United Kingdom. Arbonne markets its
products based on Multi Level Marketing exclusively through a network of
Independent Consultants & Clients. Arbonne website facilitates to buy
unique products online to the consultants & clients with the special
qualifications. Consultants can edit their profile information and can
trace their previous order history in online consultant tool called Web
stats. Consultant can keep an eye on his/her complete progress in Group
Volume and Order information of their down links also. Consultant can
participate and register for the Arbonne Events from the Events section.
Consultant can create their own website on myarbonne.com and they can take
certification of Arbonne from ArbonneUniversity.com.
. Review Business Requirement s (Change Request), Software Requirements
Specification (SRS) and Functional Requirement Specification (FRS).
. Developed the Test Plan and Test Cases as per the requirement studies.
. Assign the Weekly task to Integration team and follow-up and keep track
of progress and also coordinate with other department like MLM, Marketing
& Oracle to complete the cycle.
. Performed Functional, Integration, System, UI, and Regression testing at
different stages of the Testing Life Cycle.
. Done testing of various modules like Shop Online, Internet Consultant
(Consultant Registration Mgt, Surveys, Events, Rewards and Recognition,
etc.), Locate a Consultant, Web stats (Order Information, Group Volume,
My Clients, My ASAP Points, Web Reports, Commissions), Item Master.
. Performed the Arbonne Database testing using complex SQL Queries and
match with the Test, Staging and Production databases.
. Performed the Database tuning, User setup and Backup - Restore for
performance and setup the testing environment
. Performed the User Acceptance Testing of the Application and sign off
from the Marketing department.
. Perform End-to-End Testing and created a set of re-usable Test scripts
for Arbonne Web applications.
. Performed Black box testing including smoke, function and regression
testing.
. Used Test Track Pro to track and Report system defects and Bug fixes.
. Maintained and checked the Version Control mechanisms using Microsoft
visual source safe (VSS).
Environment: Test Track Pro, MS Office 2003, HTML, DHTML, ASP, .NET,
JavaScript, VB Scripts, SQL Server 2000, MS VSS, IIS, Windows
XP/2000.
Employer Name: Universal Software, Ahmedabad, Gujarat, Inida.
Sept 99 - Nov 06
Project: XRMS (Web and Desktop Applications)
Sr. QA Analyst
XRMS is a Records Management System (RMS) for Police and Sheriff's
departments, which helps in streamlining the logical work-flow of police
department and tracking the investigation and supervision activities. It is
a suite of modules designed to collect, store, and report all information
pertaining to an incident.
. Review Business Requirement and Software Requirements Specification (SRS)
and executed the Test Plan, Test Cases.
. Assign the Weekly task to Integration team and follow-up and keep track
of progress using MS Project 2003.
. Design the diagram of Testing environment and project architecture using
Visio 2002.
. Performed Functional, Integration, System, UI, and Regression testing at
different stages of the Testing Life Cycle using QTP 9.0.
. Done testing of various modules like Investigation, Arrest, Missing
Person, Warrant, Vehicle Towing, Ticket Booking Information, Field
Interview, Case Activity Information, Charge Information Court
Information, Crime, and Property Vehicle Information.
. Performed the XRMS Database testing using complex SQL Queries.
. Performed the Database tuning, User setup and Backup - Restore for
performance and setup the testing environment
. Performed the Performance Testing of XRMS web module and User Acceptance
Testing of the XRMS Application.
. Developed reusable test scripts using VB scripts in QTP 9.0 to perform
End-to-End Testing and created a set of re-usable scripts for XRMS Web
application.
. Tested the web module of XRMS application using QTP 9.0 to checking page
contents, broken Links, web objects, frames and tables.
. Performed Black box testing including smoke, function and regression
testing using QTP 9.0.
. Performed load and stress testing with concurrent Vuser using Load Runner
7.8.
. Performed System Testing on various Hardware platforms and Software
Configurations.
. Used Quality Center 8.0 to develop the test cases track and Report system
defects and Bug fixes.
. Attended Peer Reviews, Walk-through and Inspections throughout the
Testing life cycle.
. Prepared the test databases and maintain and update it as per the
requirement.
. Checked the Integration of Messaging system of Xmobile who is communicate
with other applications like XRMS and XCAD which is developed in .NET
using Win sock API and TCP/IP.
. Maintained and checked the Version Control mechanisms using Microsoft
visual source safe (VSS).
. Given the product installation and client support with trouble shooting
and also given the solution for the same.
Environment: HP QTP 9.0, Load Runner 7.8, Test Director 7.x, Quality Center
8.0, .NET, VB Scripts, MS Project 2003, Visio 2002, Crystal
Report for .net, SQL Server 2000 and 2005, MS VSS, Form Docs,
IIS, PC Anywhere, Go to My PC, Windows 2003/XP/2000.
Client: Archonix Systems Inc
Project: XCAD Geo
Role: Sr. QA Analyst
XCAD is a windows-based computer aided dispatch ("CAD") system that
provides greater productivity in dispatching police, fire and emergency to
their destination. CAD allows dispatchers to easily track assigned and
unassigned personnel and incidents for single and multi-jurisdictions.
Flags alert dispatchers to prepare responding personnel for any hazards
ahead. XCAD can work independently, or when combined with our XRMS and
Xmobile system, it can provide your agency with a complete public safety
package.
. Review Business Requirement and Software Requirements Specification (SRS)
and executed the Test Plan, Test Cases.
. Design the diagram of Testing environment and project architecture using
Visio 2002.
. Executed Test Cases and Gathered Test Execution results
. Tested the Functionality of the application manually using Test Director.
. Developed Test Scenarios and Test Procedures based on the test
requirements.
. Performed the System Testing like User Interface testing, Usability
Testing, Functionality Testing and Regression Testing using QTP 8.2
. Responsible in Detecting, classifying and reporting bugs through Defect
Tracking System using Test Director
. Created and executed automated test scripts using VB Script in QTP 8.2
for search and address verification module.
. Extensively used QTP 8.2 to program with TSL as to create Reusable
Functions, and scripts that would work on different machines, platforms
and environments
. Documented errors and implemented their resolutions
. Prepared Functional automated scripts for Maintenance and Regression
testing
. Coordinate all the database changes to the development and test databases
and implemented SQL Scripts and Wrote SQL queries to validate data
. Performed the Database administration task as and when required.
. Given the Product Support with trouble shooting and give the solution for
the same.
Environment: QTP 8.2, Test Director 7.x, Visio 2002, .NET, Crystal Report
for .net, SQL Server 2000 & 2005, MS VSS, PC Anywhere, Go to My
PC, Windows 2003/XP/2000
Client: BellSouth Telecom
Project: CBS
Role: QA Analyst/Tester
A CBS (Common Business Service) is a software module that provides a
solution to a single and shared BellSouth business problem that can be used
by any application that meets BellSouth technology standards defined by the
EID (Enterprise Infrastructure Development) organization. One of the major
projects for the CBS is Rodeo 1.x. The CBS Rodeo1.x services provide a
common business API for sending bundled customer orders for the different
suppliers systems.
. Reviewed the Business Requirements Documents and the API's.
. Executed the Test plan and wrote the Test Cases and Test Scripts in test
director and MS Excel.
. Prepared the presentation files for Test Scenarios and flow for testing
in MS PowerPoint.
. Performed the manual testing of the AIO module for VoIP testing.
. Wrote complex SQL queries to perform back-end testing and tested CBS.
. Automated back-end testing by win runner 7.6.
. Worked on SAS Reports and Crystal Reports
. Developed user defined functions for various requirements.
. Written and developed TSL scripts for functionality testing for different
modules using Win Runner 7.6
. Developed and maintained GUI Map files for the modules
. Performed Regression Testing using Win Runner 7.6
. Maintained and executed Manual as well as Automation test cases from Test
director.
. Involved extensively in back-end testing and integration testing to check
the different status of the orders in databases using TOAD, with
accordance to Requirement specs.
. Written test scripts and executed the same for different phases of
testing.
. Involved in writing and maintaining Documentation for every CR (change
request).
. Worked extensively with harvest as version control as well as bug (DCR)
reporting tool
Environment: Win Runner 7.6, Test Director 7.x, TOAD, Oracle 8i, MS Excel,
MS PowerPoint, VB, Crystal Report, MS VSS, Windows 2k3/XP/2k
Client: We Care Media
Project: Buddy Drive (Toolbar Application & Website)
Role: Software QA Tester
The goal of the Buddy Drive personal site would be to create a central
location for a user of the Buddy Drive to extend their personal privacy
zone beyond the local machine protection that is offered by the flash
device. The personal site will educate BD users in issues concerning
current privacy and how they can maintain their personal zone with BD.
Personal Privacy Site (PPS) will also offer additional revenue
opportunities to We Care Media through the use of renewable subscription
services such as protected browsing, online file backup and storage,
private e-mail addresses and other service potentials.
. Responsible in creating Test Scenarios and Test cases according to the
business/functional requirements.
. Prepared the test cases, executing them and record any issues to resolve
for quality assurance of online store applications.
. Verified web objects such as frames, tables, cells, images and text and
checked differences in the standard properties of each page.
. Checked the various links considering the design flow of the system in
different URL.
. Performed Functional, Navigational and GUI Testing on web based
application.
. Written SQL queries to perform the back-end testing of the SQL server
database
. Created Help Manual and Web Content and also responsible for fixing some
documentation errors
. Prepared the Test Scripts especially for Regression Testing of some basic
functionality in the project which remained almost same in each release
using Win Runner 7.6
. Tracked the manual testing results using MS Office Tools back to the Test
Director
. Verification of fixed bugs using Test Director and writing weekly quality
progress reports
. Tested the entire functionality of the application on different browsers
like IE, Netscape and operating systems
. Executed the Black Box Testing and System Testing for the project.
. Documented and stored all the test results found for each and every
release of the product.
. Participated in weekly assessment meetings with business analysts and
developers.
Environment: Win Runner 7.6, Test Director, ASP.NET, JSP, JAVA/J2EE, VC++,
SQL Server 2000, MS VSS, IIS, Windows 2003/XP/2000, Outlook
Express
Client: Pi Star Communication
Project: City of Kokomo (COK-CAD)
Role: Software QA Tester
COK (Pi Mobile CADS ) is a Computer Aided Dispatching system that will
incorporate a Report Generator Module (RGM) and will also provide a GPS
Mobile Application Module for use with vehicles in the FCR/SOK program.
. Developed Test Script template with Validation Condition/Test Procedure
and expected results.
. Design the diagram of Testing environment and project architecture using
Visio 2002.
. Automated testing on Desktop application for COK Client, COK Server and
PPC application module using Win Runner.
. Conducted Functional, Usability, Integration and Regression testing.
. Coordinated and oversee validation of all FDA regulated software systems
company wide.
. Tested the Hand-Held application module of COK application with GPS
system on Pocket PC.
. Performed the SQL Server CE Database testing using complex SQL Queries
and store procedures.
. Performed Acceptance, System, Negative, online transactions and
Regression Testing.
. Responsibilities also included extensive client communication, on-site
client testing and support, and specialized web-based performance testing
. Investigated and analyzed the bugs using Test Director.
. Worked with product development to develop test scenarios and test cases
based on methodology being utilized.
. Given the Product Support with trouble shooting and give the solution for
the same.
Environment: Win Runner 7.6, Test Director, VB.NET, VC++, EVB, Visio 2002,
Crystal Report, SQL Server 2000/CE, MS Map Point Web Services,
Windows 2003/XP/2000 and WinCE
Client: US Department of Labor
Project: OSHA Self Audit Manager
Role: QA Tester
The purpose of this application is to help you comply with the Occupational
Safety & Health Administration (OSHA) standards. This solution comprised of
Desktop, Palm and Pocket PC based applications. A facility was also
provided which could sync the data with the Desktop application from Palm.
. Performed Testing for the Entire Application manually
. Tested the Hand-Held application module of OSHA self audit manager on
Palm OS.
. Prepared the test scenarios and Test Cases based on methodology being
utilized.
. Performed functional, user interface, regression and acceptance testing
using Win Runner 7.6.
. Executed the test plans & cases, set up hardware/software environments,
recommend improvements to programmers and document results.
. Performed White Box test based on preset checklist and conditions.
. Categorized bugs based on the severity and interacted with developers to
resolve them.
. Given the Product Support with trouble shooting and give the solution for
the same.
. Interacted with developers to resolve the issues.
. Performed the SQL Server CE database testing for Hand-Held application on
Palm performance with complex SQL Queries.
. Used the Test Director for the bug and issue tracking system and maintain
the testing related issues/defects management.
Environment: Test Director, VB 6.0, EVB 3.0, ActiveX Database object (ADO),
Data Access Report, App Forge, MS-Access, SQL Server 2000, Oracle
8i, Windows NT/2000 and Palm OS
Client: University of IOWA Medical Department
Project: CHMS 1.0
Role: QA Tester
The main purpose of CHMS (Chronic Health Management System 1.0) Application
would be to store previous medical data of patients in a central repository
from wherein those data could be accessed from anywhere in the world
through the Pocket PC Which is Synchronize their data with Web Server. This
would help the Patient/Doctor in retrieving the required past data without
wasting much time. This will also help the doctors in proper diagnosis of
problems for a respective patient. This software has two main parts one is
Medical Records Converter and second one is Medical Records Viewer.
. Performed the Manual testing for functional and regression testing for
Web and Desktop application.
. Prepared the test scenarios and Test Cases based on methodology being
utilized.
. Performed functional, user interface, integration, regression and
acceptance testing for both Web and desktop application modules.
. Executed the test plans & cases, set up hardware/software environments,
recommend improvements to programmers and document results.
. Tested the Hand-Held application module of CHMS application on Pocket PC
and make sure the data was synchronized with the website and desktop
application.
. Categorized bugs based on the severity and interacted with developers to
resolve them
. Given the Product Support with trouble shooting and give the solution for
the same.
. Interacted with developers to resolve the issues
. Performed the SQL Server CE Database testing using complex SQL Queries
and store procedures for PPC application.
Environment: Test Director, ASP, EVB 3.0, MS SQL Server CE 1.0, MS SQL
Server 2000, Windows NT/2000 and WinCE.
EDUCATION:
> Master Program in Business Administration (MBA) with Information
Technology from NIM, Mumbai.
> Bachelor in Commerce (B.Com.) from Gujarat University, Ahmedabad.