Management System

JINGRUN DONG

**-** *** ** *** #*A, BAYSIDE, NY

11361

Tel: 718-***-**** (H) (516) 301-

6989(C )

e-mail: *********@*******.***

POSITION DESIRED

Senior System Administrator

EXPERIENCES & SKILLS

2007.6-2010.8: Server and Infrastructure Engineer, Itochu Int'l Inc, -

New York

. Daily system administration and support for all Servers in the

Headquarter and 10 branch offices;

. Daily Windows Server 2003 Active Directory, Exchange 2003

administration and management;

. Symantec Veritas backup and restore, configuration and troubleshooting

for all servers with first hand skills and experience of disaster

recovery;

. Network Security management, Cisco Firewalls, ACLs, VLAN, VPN &

Remote Access control;

. Projects, server setup, Cisco device configuration, SQL, SAP, test,

deployment and documentation;

. Daily LAN administration and provide troubleshooting instructions to

the Helpdesk Team;

. Daily troubleshooting of various kind of problems such as e-mail,

printing, networking, server, workstation, Internet, BES, SQL, etc,

recently setup the branch office in Portland at the new location;

. Daily system monitor, performance tuning, patch apply, anti-virus for

all Windows & Linux servers

. Excellent documentation, communication and project management skills,

great team player

2006.5-2007.6: System and Network Administrator, Fortunoff, -New York

Worked in a big company environment with more than 3000 people.

. Daily system administration and support: Active Directory 2003;

. Daily admin and support Exchange Server 2003, Blackberry, BES for more

than 2500 people;

. Backup, restore and disaster recovery, currently using Symantec

Veritas NetBackup system;

. System Management Server 2003 management: software, updates and

patches distribution;

. Management of ISA server 2004, Proxy and Web Surf Control;

. Cisco Routers & Switches: VLAN, VTP, NAT, ACLs, Protocols

configuration & modification;

. Management of Symantec Antivirus Servers and Clients;

. Remote Access support: FTP, VPN, Remote Assistance, PC Anywhere,

NetOP; Remote Desktop;

. Server system monitoring, performance tuning, hardware/software

installation & upgrade works;

. Daily system support, Applications, Database, end-user support &

troubleshooting;

. Daily technical management of 4 Technicians and 6 helpdesk people

2000.9- 2006.4: System and Network Administrator, Daily

Racing Form, - New York

Advanced skills and experiences in Active Directory

administration, working with Windows 2000/NT servers

. Advanced skills and experiences in Novell administration,

working with NDS and Novell servers with CNA

. Hands-on skills in Unix/Linux administration and working with

Unix and Linux servers

. Advanced skills in daily MS Exchange administration and

BlackBerry BES administration

. Hands-on skills in daily working with Windows Cluster

servers, Replication servers and IIS severs

. Hands-on skills in working with CISCO Routers, Switches and

configuration

. Advanced skills in daily working with VPN, FTP, SmarTerm,

Netmeeting, PC Anywhere, Terminal Services

. Advanced skills and experiences in Windows, Novell and Unix,

Linux servers setup, install, upgrade, management

. Hands-on skills in working with Firewall, IP Security and

Antivirus programs to protect computer systems

. Advanced skills in troubleshooting printer problems in

Windows, Novell, Unix/Linux environment

. Broad knowledge of TCP/IP, DHCP, DNS, WINS, ARP, RARP, FTP,

UDP, HTTP, PPP, etc ...

. Expert skills working with PCs, setup, install, upgrade,

troubleshoot, backup, restore with Ghost Imaging

. Advanced skills and experiences in working with Macintosh

machines and troubleshooting

. Expert skills working with computer hardware devices,

install, upgrade, configure and troubleshooting

. Advanced skills and experiences in daily working with Windows

XP/2000/NT/98/95 and MS Office Suit

. Advanced skills and experiences in daily backup and restore

. Advanced skills and experiences in daily Technical support,

helpdesk and desktop support

. Quick problem-solver in troubleshooting server, end-user,

network, printer, laptop problems

1996.10-2000.7: MIS Computer Expert, Noodle Kidoodle, Inc., - New

York

. Provide support for all the computers at 59 stores and home

office

. Advanced skills and experiences in system setup, test,

install, upgrade, backup, restore and system roll-out

. Hands-on skills in Networking configuration and support

. Advanced skills and experiences in system administration

with both NT and Novell

. Advanced skills and experiences in troubleshooting,

technical support, desktop support for PCs and Macs

. Provide technical support over the phone to all the 59

stores' computers

1994.7-1996.9: PC system specialist, Titan Computer Corp.-New

Jersey

. PC system assembling, system setup, testing, installation, upgrade

. Expert skills and experiences working with PC hardware and software

. Professional skills in daily customer services

PROGRAMMING SKILLS

Hands-on skills with C/C++, Javascript, SQL, Visual Basic, HTML, Korn/Bash

scripting

EDUCATION

1992-1996 M.S. Computer Science, New York Inst. of Technology

1982-1985 M.S. Mechanical Engineering, Tianjin University/PRC

1978-1982 B.S. Mechanical Engineering, Shandong Engineering

Inst./PRC

REFERENCES furnished upon request

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