High School Quality Control

OBJECTIVE

Recently separated veteran seeking career in information technology jobs.

WORK EXPERIENCE

Information Systems Technician

May 2006 - May 2010

US Navy Everett, WA

Government and Military

I served as a non-commissioned officer in the Navy.

I have a Top Secret/SCI clearance.

I had many different jobs in the Navy. I listed a few below.

Help Desk Support

Provided computer software/hardware/installation support

Provided Printer hardware/installation support

Answered telephone calls to assist computer users encountering problems

Message Center

Supervised 4-5 personel

Administered software that provided distribution of naval messages to proper personnel

Provided quality control for customers by properly formatting messages line by line

Kept classified messages properly filed

Monitored fleet broadcast channels for emergency messages

Communications Technical Control

Kept proper inventory of all cryptographic equipment and key material

Loaded key material on cryptographic equipment

Performed maintenance on the ships antennas

EDUCATION

High School or equivalent,

August 2001 - May 2005

Bastrop High School Bastrop, TX

CERTIFICATION

CompTIA Security+

May 2008

SKILLS

Windows operating systems

Mac OS

Operations Problem solving

Troubleshooting

Network Troubleshooting

Computer Hardware Troubleshooting

Active Directory

Listening

Critical Thinking

Decision Making and Problem Solving

Problem Solving

Oral communication

Computer Programs Microsoft Excel

Computer typing

Personal Computer Support

Computer Diagnostics and Repair

Attention to Detail

Written Communication

Internet/Typing

Apple Safari

Fluent English

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