Customer Service Administrative Assistant
Resume:
Maria "Carmen" Barajas
Fallbrook, CA 92028
**********@*****.***
EMPLOYMENT Document Control and QA Supervisor, Jif-Pak Manufacturing
November 2010-present
HISTORY Vista, CA
. Conduct investigations of customer complaints and
establish a cause.
. Document Control: Responsible for creating and
updating documentation,
Release engineering changes,
Update Specification spreadsheets,
Maintain current QA department files,
Responsible for creating Certificates of Analysis,
Technical Data
Sheets, MSDS, and other requested documentation for
customers,
Translate documentation from English to Spanish.
. Conduct Product Mock Recall and Ingredient Mock
Recall.
QA Analyst, Jif-Pak Manufacturing
March 2008 - November 2010
Vista, CA
. Laboratory testing: Established a viscosity
measurement method for various products.
. R & D: Mixing and testing prototype formulations.
Formulate products for flavor matching.
. Document Control: Responsible for creating and
updating documentation,
Releasing engineering changes,
Updating Specification spreadsheets,
Maintaining current QA department files, Assist in
Mock Product Recalls,
Responsible for creating Certificates of Analysis,
Technical Data
Sheets, MSDS, and other requested documentation for
customers,
Translate documentation from English to Spanish.
Assembly line operator, Abbott Vascular
June 2004-February 2008
Temecula, CA
. Final Visual Inspection,
AF, AF Review, Chemical Clean,
Salt Bath, Expansion
Cashier, LOWE'S Home Improvement
November 2004-April 2005
Temecula, CA
. answered the phone, customer
check out, customer service desk,
return desk, processed credit
applications
Administrative Assistant, Rainbow Valley Nursery Co.
January 2003-May 2004
Fallbrook, CA
. implemented filing system, answered the phone,
processed orders, scheduled deliveries, created
monthly
product availability list, customer service,
accounts payable, accounts receivable, payroll
EDUCATION 25 Units completed, Concordia University
August 2001-May 2002
Irvine, CA
High School Diploma, Tranquillity High School
January 1999-June 2001
Tranquillity, CA
CERTIFICATES Certificate of Completion, Nitinol Visual Inspection
Course February 2006
Certificate of Training, Practical Course on
Viscosity Measurement February 2009
Certificate of Training, Applied Course on Viscosity
Measurement March 2010
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