Quality Assurance Manager

Kyle Lucas

***** ***** **** ***** - *************, NJ 08648

********@*****.*** ? 732-***-****

(detailed resume available upon request)

* ************ - ******* ********* - *** - Automation - SDLC Maturity

Highly motivated technologist, driving efforts from inception to

production with an emphasis on quality methodology and timeliness. A

technical background as a software engineer/architect (10+ years), quality

assurance (10+) years, and engineering management (12+ years), amassing

over 25+ years of experience. Enterprise-wide national and international

re-engineering and restructuring of various organizations to enhance

productivity, quality and resource utilization with management of first

and second level managers and teams including offshore resources.

Management of projects of 100+ members and departments of 70+ members.

Strong, adaptive, team structured and result-oriented management style

with excellent senior management, communication and presentation skills.

Capabilities in managing multiple projects, efforts and client

relationships for products ranging from shrink-wrap to large-scale complex

systems in Waterfall and Agile models. Exceptional technologist with

UNIX, Windows, database, client/server, networking, operating system,

middle-ware, data communications and embedded systems experience.

Extensive experience in managing customer, consumer, and client

expectations while delivering to those expectations. Lead visionary in

the areas of technology and engineering methodology throughout full life

cycles.

Professional Experience

1 NIKSUN, Inc. - Princeton, NJ

4/2008 - 9/2010

Industry leader in the capture, analysis, and backup in real-time of high

speed data and voice traffic(VOIP) at the IP, transport, and application

layer. NIKSUN was the first in the industry to invent a solution that

could capture complete media and data traffic traveling across a high-speed

network in real-time and store full packet data and incident-statistics

into a central repository of network information.

1 Executive Director: Quality Assurance, Release Management and PMO (4/08

-Present)

Direct the quality assurance, testing, release, service delivery, and

documentation for the hardware and software solution offerings. Manage

all aspects of the ISO 9001-2008, CMM, SOX, STIG, ITIL, and Common

Criteria certification. Direct the quality improvement initiatives team

that focuses on the policy and procedures of the entire company so that

it can deliver a higher quality product. Establish and manage the PMO

office for all NIKSUN offerings. Manage the tools and engineering

support team tasked with overhauling the entire Engineering processes and

tool sets. Migrated teams (30+ resources US/India) model to a more

automated one, which allows the offshore and onshore teams to meet

deadlines.

2 EDS - Hewlett-Packard Enterprise Services / ASI - Irvine, CA

3/1999 - 12/2007

HP Enterprise Services provides end-to-end IT services in applications,

business process, and infrastructure technology outsourcing for increased

productivity, innovation, and security so businesses can plan for future

growth and governments can efficiently deliver citizen services. The EDS

name change inherits the global power and recognition of the HP brand with

the former Electronic Data Systems technology services portfolio.

3

4 Director of Implementation & Engagements

Technology professional helping clients identify and solve their most

critical information and technological challenges. Provided advise

through end-to-end implementation services as well as outsourcing

services by offering deep technical experience in their area of focus and

committing to delivering efficient, cost savings, timely, technology-

based solutions.

Leveraged all elements of the organization, to enable clients to convert

leading edge ideas into tangible results. Directed and provide guidance

in the areas of Technology Strategy & Architecture, Systems Integration,

Technology & Process Management, IT Performance Management,

Automation/Certification, IT Sourcing/Outsourcing/Off-shoring, Quality

Assurance, IT Cost Reduction, Release Management, IT Compliance/Risk

Management and Program Leadership/PMO to client like Morgan Stanley

(FINANCE/Quality Assurance), Aleri (DATABASE/ Performance/ Testing), IPC

(Quality/Process/Automation), Beckman/ Coulter (HEALTHCARE/E-commerce),

Adaptec/Jaycor Networks (ENGINEERING/ Quality/ Development), and CBS

(RETAIL/E-commerce).

Kyle Lucas

23109 Peach Tree Court - Lawrenceville, NJ 08648

********@*****.*** ? 732-***-****

5

6 CAMBRIDGE PARALLEL PROCESSING - Irvine, CA

5/1996 - 2/1999

CPP is a Developer of Massively Parallel computer systems and solutions.

These specialized high-performance systems are targeted at demanding

informational servers, database, graphical design and real-time digital

image/sensor processing applications.

Manager of System Engineering

Led a team of engineers to design, develop, test, and QA software for

embedded and product specific engineering solutions in the area of High-

performance computing. Designed HPC hardware and software solutions for

both governmental and industrial customers, through a major coordination

effort with LLNL. These included MRI image analysis system(s) and

Ballistic projectile tracking system(s). Presented various white papers,

designed UNIX device drivers, and secured drivers for Solaris, Linux, and

HP/UX environments. Provided product focus, development, architecture,

project management, and coordination for the efforts of both internal and

external individual contributors and engineering teams. Primarily

focused on HPC-SIMD architectures to real-time mission critical

applications in the mission-critical imaging arena and data movement,

using RTOS (VxWorks), UNIX, SCSI, C++, and Khoros. Teams project-based

with 20+ reports/ projects at 40+ members.

EMC - Hopkinton, MA 12/1994 - 5/1996

EMC Corporation is the world leader in products, services, and solutions

for information management and storage solutions. A trusted provider of

information infrastructure, helping organizations of every size around the

world keep their most essential digital information protected, secure, and

continuously available.

Senior Manager of Engineering

Managed and served as Project/Program Manager for several EMC's Raid

storage hardware and Epoch's Backup solution project and release onto the

Centriplex (SCSI Raid Farm) product offering: including the software,

documentation, training and technical support. Responsible for design,

development, testing, documentation, QA and implementation of the

Centriplex Storage System. Developed various feature to manage the RAID

datasets on the EMC hardware. Authored three separate proposals for new

products to enhance EMC's solution offerings. These proposals will have

the Software Engineering wing of EMC/Epoch to remain a profit center in

EMC's business plan. Developed Software Engineering Institute/Capability

Maturity Model standards (SEI/CMM) procedures and policies.

Authored and taught SEI/CMM courses, SCSI, Data Communication, Security,

and Disaster recovery planning. Established defect tracking and control

mechanisms for new and ongoing engineering efforts. Project

responsibility for 75+ person staff.

Early Career

1993 - 1994 Director of Engineering - System Software, (Software Partners -

Cambridge, MA)

1989 - 1993 QA Manager - Operating Systems/Networking, (Digital Equipment

Corp (OSF Joint Venture) Maynard, MA)

1984 - 1989 System Engineer - Security/Networking, (AT&T Bell Labs -

Holmdel, NJ),

1982 - 1984 Software Engineer, (SWEDA- Pine Brook, NJ)

Education & Credentials

Boston University - Boston, MA Computer Science BS - MS Candidate

(32 of 48 credits)

President -- National Honor Society - Boston University

1 Middlesex College - Edison, NJ Computer Science AAS

Member: American Society for Quality

Certified Instructor

C/C++ Programming, Network /System Administration, Network Programming, DCE

Technology, UNIX internals I & II, System V Administration, Total Quality

Management, Quality Functional Deployment, Project/Program Management

Contact this candidate