Customer Service Sales

JANINE PANGANIBAN

ILLUSTRATOR/GRAPHIC DESIGNER

P:650-***-**** E:************@*****.***

W:WWW.HELLOIMJANINE.COM

SUMMARY

A self-motivated creative professional, seeking a fast pace, deadline driven environment. Able to deliver

well organized, detailed oriented, and innovative design solutions. Desire to provide support in any

endeavors while gaining positive experiences and knowledge.

SKILLSET

Technical:Illustrator, Photoshop,Indesign,Corel Draw, After Effects, Maya, MS Office, Microsoft

Outlook,

Wacom, PC, Mac

Design: Extensive illustration flexibility, visual developement, color theory,print, identity, typography,

layout design,digital retouch,photography, print ready specification

EXPERIENCE

CRATE AND BARREL, CB2 BRAND Berkeley, CA. June

2008-Present

Office Manager, Customer Service Representative

•Assist in developing plans, projects, training, and design

•Lead and prepare meetings informing staff of any pertinent news and information

•Provide training to staff of 12 employees in delivering impeccable customer service on the sales floor

•Resolve issues related to customer orders and deliveries

•Liason between management, sales team, customers, and warehouse

Hello_Designs, Berkeley, CA. June 2006-

present

Owner/Illustrator/Graphic Designer

•Gained 25 loyal clients all across the bay area. Clients includes: FreshPark, Epcode Studios, Argos

Anesthesia,Donn’s Florist Inc., G.V.A.C.,Keith Hoefer, Rich Botto, Catherine Foster,David Boldt,

Justin Hellman

•Provided services in illustration (freehand and/or digital), concept design, business cards, logos,

post cards, flyers, 3d mockups, layout proofing, photography, print ready set up and delivery

•Conducted meetings and follow ups to insure positive client relationship

GAP Inc., San Bruno, CA. July 2004-July

2008

Supervisor/Visual Merchandiser

•Supervised sales team of 8-10 employees to maintain store needs and expectations

•Implemented tasks to associates to drive sales and provide excellent customer service

•Managed severals tasks to reach daily sales goals and visual presentation

•Assisted visual leader in delivering expectations through tight deadlines

•Visually enhanced the store’s appearance above expectation

Contact this candidate