MOUGY AHMED
***** ***** **** ***** ~ Herndon, VA 20170
Cell: 703-***-**** ~ ******.*****@*****.*** ~ Home: 571-***-****
Sales Account Manager
Delivering Value and Technical Expertise
QUALIFICATIONS PROFILE
Customer focused with unique Global experience in all facets of Sales &
Marketing, Project Management, and New Product Introduction in major
international telecommunications firms, supporting Carrier, Enterprise, and
Government's markets, combining high level technical sales and service to
national and international customers, who consistently earns the confidence
of both customers and staff through the delivery of superior execution
before, during, and after the project. Capability of analyzing business
needs, capturing customer requirements, preparing technical proposal,
performing sales presentations and managing customer relations.
Driven to achieve goals and overcome obstacles, confident, highly
energized, effective team player, and persuasive communicator. Skilled
Client Relationship Manager, Business Strategist, Project Manager, and
Operations Manager. Broad Knowledge and Core Competencies include:
Business Development Post-Sales Experience Solution Development
Propsal Preperation Budgeting Planning Project Management
(RFP/RFI) Client Collaboration Process Improvement
Strategic Planning Operations Analysis Vendor Managment
Contract Negotiation
CAREER HIGHLIGHTS
. Skilled in consultative selling and contracting winning multiple
opportunities, exceeding sales quota and totaling more than $100 M
sales in the last 7 years, including Wireline of voice equipment (TDM
and VoIP technologies), Wireless communications networks (CDMA
technology), and Data communication networks.
. Consultant with hands-on experience in pre-sales activities including:
capturing customer requirements, developing solution architecture,
preparing technical proposals, performing sales presentations, and
managing customer relations.
. Led teams from sales engineers to deliver series of live
demonstrations, technical presentations, and workshops to key decision
makers, promoting sales of voice, data, wireless, and optical products
for several customers in the US and customers in the Middle East
countries, resulted in winning new business, Open new markets and
enhancing the company position in the Middle East markets.
. Deep understanding of post-sales processes including: system
engineering, order fulfillment, installations, commissioning, system
integration, and customer service; all are needed for completing
successful sales and repeat business.
. Managed turnkey projects to deploy large telecommunications networks
in the US and the Middle East from early engineering stage through
customer acceptance certificates, including logistics, installation,
testing, commissioning, change management, customer service, vendor
requirements, and customer approval.
. Subervised cross-functional teams from Northern Telecom and Bell
Northern Research organizations to plan, budget and introduce new
carrier network products such as: SuperNode, E-Net, and Frame Relay
products.
. Initiated several productivity improvement programs including: (i)
"Concurrent Engineering", to streamlining post-sales activities, (ii)
"Design for "X" Program" to improve the hardware design process and
reduce downstream reworks (where X is denoted for Manufacturability,
Installability, Reliability, Serviceability, etc), (iii) "Re-
Engineering Process" for the New Product Introduction, from early idea
inception to the commercialization phase of the product.
MOUGY AHMED
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PROFESSIONAL EXPERIENCE
Progressively responsible positions in a variety of key business roles with
Nortel Networks and its subsidiaries.
Nortel Networks/ Nortel Governments Solution/ Avaya Government Solutions,
Fairfax, VA
Foreign Military and USAID Sales Account & Business Development Manager
(2003-2010)
Oversee sales accounts and pre-sales engineering functions for national
customers and customers legible of receiving civilian and/or military aids
from the US Federal Government: capturing customer needs & requirements,
architecting initial solution's configurations, conducting technical
presentations and demonstrations, developing & managing customer relations
and conducting pricing and contract negotiations.
. Managed customer relations and sales activities for contracts with
USAID and Foreign Military customers generating sales revenues in
excess of $100 M.
. Assumed responsibility for a joint USAID and General Dynamics project
to win a $30 M bid opportunity to deploy end-to-end high speed data
network for Telecom Egypt, against strong competition from Marconi
. Supported Nortel's Channels Partners and the US Federal Government
accounts for DoD and Civilian Agencies modernizing their voice network
equipment to the next generation platform moving from TDM (Time
Divisional Multiplexing) to VoIP (Voice Over the Internet Protocol)
technology. Architected and engineered DoD networks including the US
military bases in Asia and Europe to hybrid converged solutions and to
next generation equipment.
Nortel Networks - EMEA/ Nortel-Egypt
1999 - 2003
Served as a members of team of 4 seniors in-country representatives
responsible of establishing a Nortel presence in Egypt, managing the
implementation a new win project with Telecom Egypt.
Project Manager
. Directed the implementation of a multi-million dollars USAID award.
Led a multidisciplinary team of more than 30 individuals' engineers,
installations & commissioning technicians, and other support functions
to deploy 15 DMS central offices carrier equipment switches including
30 fiber connected remotes, a communications center and several
ancillaries equipment such as HVAC, MDF, and Power Plant. Negotiated
and resolved business issues with Telecom Egypt, USAID, General
Dynamics, and the Egyptian Government.
Northern Telcom/ Nortel Networks: Calgary Al/ Brampton, Ont. (Canada)/ and
McLean, VA (USA) 1984 -1999
Multiple roles with Northern Telecom in Canada and Nortel Networks in the
USA as Senior System Engineer, New Product Introduction Team Leader, and
Industrial Engineer gaining extensive experiences on New Product
Introductions and Productivity Improvement Programs. .
EDUCATION
Ph.D., Engineering Management, University of Missouri, Rolla, Missouri,
USA,
M.Sc., Industrial, Engineering, University of Windsor, Windsor, Ontario,
Canada,
B.Sc., Manufacturing Engineering, and Mechanical Design, University of
Cairo, Cairo, Egypt
AWARDS RECEIVED
. Highest Achiever Award" for closing the highest values sales contract in
2005
. President Award" for winning a new business and open a new market for
Nortel Networks in Egypt
. Process Innovation Award" for the introduction of "Design for X Tool" for
Nortel's Hardware Design
System aiming at reducing "Time-To-Market" for newly introduced
products
REFERENCES: Available upon request