Senior Administrative Assistant Professional
SUMMARY
I am an innovative and extremely organized Senior Level Administrative
Assistant professional with over ten years of experience in administrative
support, project coordination and marketing management. I am looking for a
challenging and rewarding position where I can utilize my diverse skills
and knowledge towards enhancement of a company.
WORK EXPERIENCE
McGraw-Hill Ryerson, Toronto, Ontario, Canada
2008-2009
Marketing Coordinator (Product Coordinator)- Social Studies & Electives
. Contributed to the planning and execution of direct marketing
initiatives for several product lines.
. Directed the design, production, printing and distribution of 6-7
product catalogs including copywriting.
. Developed copy for product websites, marketing campaigns and
presentations.
. Introduced social media tools to increase product awareness and to
better understand customer needs.
. Executed marketing budgets and head all contract negotiations.
. Leveraged negotiation and communication skills to launch new product
campaign.
. Improved website functionality and sales through customer feedback,
improved content and promotions.
. Researched and analyzed market and competitive findings.
. Designed online survey to enhance customer experience and improve
website functionality.
. Recruited speakers and created workshop programs to promote products
and educate teachers.
. Served on development team for new online catalog tool for customer
sale and event promotions.
Collision Repair Magazine, Thornhill, Ontario, Canada
2007
Copywriter and Proofreader
. Developed and wrote feature articles for company websites and
publications.
. Collaborated with advertising sales team to improve customer
experience.
. Provided proofreading and editing as needed.
The Wharton School, Philadelphia, PA 2001-
2007
Senior Administrative Coordinator
. Designed, developed and implemented several processes that served as a
foundation for the department.
. Improved website content and co-developed effective content management
system.
. Edited and proofed academic journals and various publications.
. Created executive level presentations, spreadsheets and charts to
promote department agenda.
. Led the recruitment and setup of weekly speaker seminars and planning
of department events.
. Managed hiring and supervision of student workers.
. Designed and developed web based tools to track academic journals and
manage recruiting process.
. Served as first person of contact for all departmental needs.
. Supervised registrar issues, classroom management, grade reporting,
Web Caf , Digital Roster and SRS software system.
Right Management Consultants, Philadelphia, PA 1999-2001
Marketing Associate (Promoted from Administrative Assistant)
. Analyzed competitive product offerings in terms of features and
benefits as well as price points.
. Developed and customized proposals, sales collateral and presentations
based upon clients specific needs.
. Conducted industry analysis to explore new opportunities.
. Worked directly with the vice presidents of sales, marketing and
communications to develop an effective CRM strategy to build real
customer value.
. Effectively planned and tracked budgets of $10+ Million for assigned
projects and events.
. Managed 43 regional tradeshows for field offices.
. Conducted product training for 200 sales offices.
. Partnered with PR, advertising and design agencies to successfully
complete projects.
. Researched and drafted copy content for newsletters, press releases,
and product sales sheets.
. Monitored field for consistency in branding and communications.
. Served as project manager for new product roll out of "At Home" online
tool including website setup and content development, training and
creation of marketing collateral.
. Implemented project planning and reporting tool to keep project
members informed of progress.
. Other duties as assigned and needed.
Education
Bachelor of Business Administration (BBA) - Marketing - The Wharton School
of Business