Objective
Looking for an Administrative Assistant position to utilize my experience
in coordination, planning, and operational and administrative expertise for
the executive. I have demonstrated capacity to provide comprehensive
support for executive-level staff including scheduling meetings,
coordinating travel, and effectively managing all essential tasks. Proven
track record of accurately completely research, reporting, information
management, marketing, and business-development efforts with budget
requirements.
Experience
Snelling Medical Staffing 10/27/10 to
11/10/10
. Comprehensive Health Services within BCBS TN Care Center
Scheduler Front Desk
Schedule appointments for employees for in-house clinic, answer phones,
enter data of medical
records as requested.
Olsten Staffing - Chattanooga, TN 7/28/08
- Present
. Adaptable Air Products
Receptionist/Administrative Assistant
Provided assistance as owner began shut down process. Help with packing,
organizing for storage.
. GE Healthcare Billing
Accounts Receivable Representative
Provide support to Accounts Receivable Dept. through organizational
skills of follow-up, breaking down deposits, and assisting charge entry
with proper placement of physician practice account coding. Assist with
audits, as directed. Pull charge tickets, EOB's and such as requested.
. Uni-Select USA
Marketing Assistant
Provide support to Vice President of Marketing of USA/Canadian Operations
of Company
This company is a large aftermarket automotive supplier. Attention to
calendar activities, travel arrangements, meetings, scheduling
teleconferences.
Prepare and retrieve reports as necessary. Work with sensitive data such
as contracts, price for products, price margins and such to deliver to
upper management.
. PSI CHI
Office Assistant
Print orders, pull and package, filing, data entry and phone work
@Work Medical Services - Chattanooga, TN 4/28/08-
7/25/08
Staffing Coordinator
Provide support to Branch Manager for new medical staffing agency.
Interview, credential, according to JCAHO standards. Complete process
from interview to actual work assignment including but not limited to:
background, drug, competency testing. Assist with new development as
needed with Branch Manager in market. Added assisted living contract by
telephone reference check.
HCA the Healthcare Company, Chattanooga, TN 5/1998 -
11/2001
Specialty Physician Recruiter
Responsible for screening, sourcing specialties for Mid America Division
of HCA (20 facilities) For Psychiatry, Orthopaedics, Urology, Oncology,
Infectious Disease, Occupational Medicine, and Anesthesiology
Maintain physician practice relationships, outside recruitment firm
assistance where needed
Interviewing, correspondence, communication with physician candidates,
CEOs, to determine compatibility with given opportunities
Executive Director / Regional Network Manager
Managerial and general supervision, administration and direction over the
operations of the Network. Approximately 600 providers in PHO.
Worked with hospital CEOs, insurance brokers to target employers for
prospective contracts
Payor contracts - negotiate or renegotiate as necessary (currently 17
payors with > 84,000-covered lives
Coordinate Board meetings quarterly
CHN Newsletter, physician in-services, office staff education
Manage Region EPO product for Columbia employees
Resolution of physician issues relative to claim, reimbursement, contract
Provide education on managed care to employers on hospital activities as
well as specific network issues
Oversee credentialing process
PHP Companies / Cariten Healthcare - Chattanooga, TN 10/1996
- 5/1998
Senior Provider Relations for Erlanger Health Plan Trust
Negotiate contracts with hospitals, physicians, and ancillary providers
for the governmental HMO
Maintain networks, claim problem solving, customer service issues
Liaison between providers and companywide departments
Healthsource Tennessee (formerly Provident), Chattanooga, TN
2/1994 - 10/1996
Provider Relations Supervisor
Responsible for supervision of provider relations representatives,
provider services coordinator, and provider services representatives.
Recruitment responsibilities included large group and specific account
needs, in addition to future development.
Fee schedule methodology committee member.
Liaison for corporate and state preparation for launching Medicare
Product for the Chattanooga service area
Provider Relations Representative
Responsible for physician recruitment and education for all products in
Middle Tennessee's service area;
Negotiated with other specified providers (ancillary and hospital) as
needed;
Provided administrative support to all network providers;
Acted as the liaison between HSTN, PHCP, PLA and members;
Insured credentialing requirements are complete.
Executive Secretary
Provided support to President and Vice President of Sales and Marketing;
Maintained, coordinated calendars for the President, and related tasks
including board meetings. Responsible for day-to-day correspondence, and
travel arrangements.
Coordinated agenda for senior management meetings.
Secretary
Provided administrative support for the Director of Provider Relations
and Representatives; Responsible for day to day correspondence involving
communication between staff and providers
Alexander Reinsurance - Stamford, CT
1991 - 1993
Executive Assistant
Performed all administrative duties for Senior Vice President and Vice
President. This included preparation of sales presentations of
reinsurance programs to senior management.
Served as liaison between senior officers and the Senior Vice President
and Vice President to facilitate marketing, strategies for company.
Responsible for day-to-day correspondence, travel arrangements, calendar
and scheduling of meetings.
Recommended for promotion to Broker status.
Skills
Computer: Windows Microsoft Office System, Excel, Word, Power Point,
Outlook and Mac operating system.
Some experience in IDX medical billing and also Next Gen medical
scheduling.