Customer Service Construction

John R. Allen

Dana Point, California

Home 949-***-**** - Cell 949-***-****

Email: *******@*******.***

http://www.linkedin.com/in/johnallen1910

SUMMARY:

****-******* **** ********* ** Safety and Vendor Alignment

Pardee Homes

San Diego, California

As Vice President of Safety and Vendor Alignment, I am responsible for six

divisions, five in California and one in Nevada.

My background in Construction Operations management has given me a unique

ability to focus and understand root cause issues and address appropriate

behaviors and responses based on situations that arise. I'm providing a

continuous, systematic disciplined study of data to establish a path toward

improvement. Furthermore, I have been able to utilize internal and

external resources successfully, to champion sustainable safety

improvements. The changes that I have implemented, have had a substantial

impact on how the company is performing safety overall.

Safety Highlights:

. Updated and Reformatted Pardee Homes IIPP

. Established subcontractor safety standards.

. Established a multi-layer outreach and communication plan

to target: vendor principals and jobsite employees

. Established Compline account for all Purchasing Managers to

verify subcontractor EMR

. Knowledgeable in Intellirisk through AIG

. Revised contract language for subcontractors setting safety

performance expectations.

. Established tiered penalty clause in all contracts.

. Responsible for the Pardee Homes Safety Training Program.

. Organized and set up week long safety conferences utilizing

safety consultants for subcontractor field training in all

divisions.

. Organize safety conferences with our subcontractors'

principals utilizing guest speakers to discuss the cost

benefits of an internal /comprehensive safety program.

. Manage Works Comp "loss run" report

. Responsible for saving $1,000,000 in subcontractor W/C

claims by implementing a new process and effectively

managing injured workers claims.

John R. Allen

WORK EXPERIENCE

2004 - 2007 Vice President of Construction Operations

Pardee Homes

Irvine, California

Responsibilities included; Construction, Customer Service and Accounts

Payable for the Orange County and I.E Region. Establish onsite and offsite

production schedules; includes establishing the business plan for the

region. Implement quality standards to insure all homes are complete and

defect free. Oversee and support the overall Customer Service Program and

making sure that efficient, courteous and prompt service is delivered to

the homebuyers, which includes budget and cost control. Manage, Train,

Educate and evaluate all construction personnel. Motivate and align tract

teams to achieve performance goals. Organize and operate regional

construction and satellite field offices. Conduct regional team meetings

in a leadership role. Insure proper implementation of B.M.P.'s in

accordance with the S.W.P.P.P plans and A.Q.M.D. Practice and promote

enforcement and compliance with all safety policies.

15 Current communities which include: Forster Ranch, San Clemente, Ladera

Ranch, Turtle Ridge, Portola Hills Irvine, Chino, County of Riverside, City

of Lake Elsinore.

1988-2004 Area Construction Manager,

Standard Pacific Homes O.C.

Irvine, California

Responsibilities include the training and supervision of all

Superintendents and Assistant Superintendents, in the areas of how to

organize their jobs more efficiently. I am also responsible for

maintaining offsite and onsite schedules, which includes prioritizing

tasks, implementing work schedules and manpower requirements to facilitate

rapid and complete conclusion of projects. (Savvy schedule, Excel based). I

also helped organize and implement a mold protocol program, defined and

built the S.W.P.P.P (Storm Water Pollution Prevention Program). I have

also established a task force that brings multiple departments together to

discuss refinement of operations, utilizing process-mapping techniques, and

various other policies within the Operations Department. When needed,

solve disputes between Subcontractors, Homeowners and Superintendents. I

work closely between office and field to build and maintain a "Team

Environment".

John R. Allen

1988 - 1998 Superintendent,

Standard Pacific Homes O.C.

Irvine, California

Responsible for building 700 homes in Orange County (move up market 600k

plus). I was promoted to Area Construction Manager.

1985 - 1988 Superintendent, Glen Fed Developers,

Encino, California

Responsible for 61 unit housing tract in San Juan Capistrano, Achievements

include successfully completed a 39 unit housing tract, including a 5 unit

model complex and a 180 unit condominium project in Playa Del Rey

(subterranean construction).

1983 - 1985 Construction and Tenant Improvement Supervisor,

Intra Leisure Construction, Redondo Beach, California

Responsible for the supervision of construction for tenant improvements,

which included the remodeling of King Harbor Marina and various restaurants

within the leasehold.

1980 - 1983 Tenant Improvement Technician, Cado Systems,

Torrance, California

Responsible for all tenant improvements, carpenter, electrical and

mechanical maintenance, including the installation of "T" Bar ceiling and

metal stud construction and office improvements converted Toyota office

building to a computer manufacturing facility.

1977 - 1980 United States Air Force, Kessler Air Force Base,

Biloxi, Mississippi

Civil Engineering Squadron, Carpenter Specialist. Promotion from

Apprentice to Journey Man in charge of new construction, assigned to "Prime

Beef" mobility team, responsible for hurricane recovery in the gulf coast.

John R. Allen

EDUCATION:

Los Angeles Trade Technical College, Los Angeles, California

. Blueprint reading and estimating

. Light Construction Development Management

. Construction: Unified Building Codes

. Construction: National Electrical Codes I

. Electrical Construction: Residential Wiring Practices

University of Washington

. Business Accounting and Finance, Executive program

Additional Manager Training Classes:

. 7 Habits of Highly Successful People

. Structured onsite Training

. Making Managers into Leaders

. Process Mapping

. Computer training: Word, Excel, MS Project, & Power Point

Six Sigma

. Certified Greenbelt

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