AREAS OF EXPERTISE:
Policy Development, Budgeting/Cost Containment, Productivity Increases,
Strategic Alliance Development, Project Management, Team Leadership,
Consultative Sales, Product Development/Ranging, Process Reengineering,
Conflict Mediation
Vendor Relationships, Market Expansion, Key Account Management, Contract
Negotiations
PROFESSIONAL EXPERIENCE:
2007 - 2010 June - Medicare and More Health Plan, San Juan, P.R.
Medical Plan Representative
Presented products and services, answered technical questions. Developed
and presented slide presentations customized for each prospective client.
. Established relationships with health care professionals.
Marketed and sold services in the hospitals, doctors and hospice.
Maintained 100+ doctors in database with over 50% referring business on a
continuous basis.
Resurrect inactive accounts through consistent sales calls. Increased
territory revenue three-fold within one year.
2002 - 2006 ATT Wireless, Guaynabo, P.R.
National Retail Manager
Order management, customer relations, charge-back resolution and
collections.
. Monitor inventory levels to ensure on-time delivery of products.
. Provide leadership to team to accomplish department goals and monitor
work flow.
Updated quote system and maintained customer account information.
1998 - 2002 Motherhood Prime Outlets, Barceloneta, P.R.,
Store Manager
Supervised and trained employees in daily job responsibilities.
Coordinated staff schedules daily.
Performed employee training and evaluation.
Achieved annual sales goals and quotas based on volume, gross margin,
payroll, shortage, and expenses, ranking in the top 10% percentile of
historical sales volume.
TECHNICAL SKILLS
Operating Systems: Windows XP / Vista
Software : Word, Excel, Outlook, Publisher
Internet, Dreamweaver, Open Star Office
EDUCATION:
1999 Bachelor Degree in Criminal Justice
East University of Puerto Rico
Lisandra Torres Cell .:
648 Siesta Key Circle, Apt 2726 Deerfield Beach, Fl 754-***-****
33441 E-mail .:
lisimnt77@hotmail.
com