Sales Manager

Shaka Mc Lennon

**** ****** * *** **

Brooklyn, NY 11210

606-***-**** cell

**.********@*******.***

ACCOMPLISHMENTS:

• Citibank- Inducted into “CitiStars” January 2010

• Citibank-Citibank @ Work Champion June 2009

• Chase- Top Sales Employee April 2008

• Chase- Ranked # 15 in Nation 2008

EDUCATION:

• Bachelor’s of Science Accounting CUNY Medgar Evers (Working toward

obtaining CPA)

• Midwood High School

WORK EXPERIENCE:

03/2009-10/2010

Financial Associate

Citibank NA.

375 Court Street Brooklyn, NY 11231

• Develop strategies to grow the client base and implement appropriate sales plans to target

prospective customers and to build external business development opportunities.

• Execute integrated sales, relationship, and credit strategies that are aligned with the

branch's business plan.

• Provide value and advice to help our customers succeed financially and achieve deep

lifetime relationships. Meet all customer needs and strive to be their primary financial

services company.

• Achieve personal production goals by expanding existing relationships and acquiring new

business, utilizing effective calling techniques and leveraging all bank products and

services.

• Adhere to operational controls, including legal, corporate, and regulatory procedures to

ensure the safety and security of customer and bank assets.

• Establish and maintain key relationships and business contacts within the community and

targeted industry segments and strategic initiatives to create opportunities for growth.

• Support sales/service activities within the Branch by participating in seminars,

micromarketing events, promotional campaigns, product initiatives, etc.

01/2007- 10/2008

Business Teller/Sales & Service

JP Morgan Chase

1000 Nostrand Avenue Brooklyn, 11225

• Prospect in and out of the assigned branch/cluster to bring in new business customers,

and develop and work Centers of Influence to expand the customer base.

• Completely profile new and existing customers to ensure cross-sell of deposits, credit,

convenience and personal products. Follow up on all business accounts to ensure we

have captured the full opportunity.

• Coach and mentor the entire branch team to uncover sales opportunities between both

current and potential business customers. Work with Personal Bankers (PB's) to increase

comfort and effectiveness with business customers and prospects. Handle or oversee all

business credit applications.

• Identify Consumer product opportunities among business owners and refer to Personal

Bankers or other specialists to effectively capture. Identify larger business opportunities

and refer more complex customers to the Relationship Manager Channel.

• Work with the branch's existing book of business customers to ensure business and

personal cross-sell, capture of entire relationship, and improved customer retention, to

increase branch balance and revenue growth.

11/2006-01/2007

Sales Associate/Sale support

Radio Shack Corporation

2461 Flatbush Ave Brooklyn NY, 11234

• Greeting every customer with enthusiasm and energy

• Serving and selling to multiple customers

• Execution o f non-negotiable standards of store operation including stocking, cleaning,

merchandising, etc.

• Offering customers cutting-edge solutions in a friendly, confident and knowledgeable

manner

11/2005-11/2006

Lead Stock Associate

Century 21 Dept Stores

22 Courtland Street New York NY 10001

• Build a loyal customer base by creating long-term relationships

• Assist in achieving and exceeding store sales and profit targets

• Achieve personal sales and profitability goals

• Support the Store Manager in recruiting, hiring, and retaining top tier talent

• Effectively balance personal sales while assisting with coaching and counseling sales

associates

• Assist with the management of the business

• Lead sales efforts in the absence of the Store Manager

Reference: Available upon Request

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