Manager Assistant

KELLY ZHAO

*** **** **** ******, ***** *, Chicago, IL 60616

Cell Phone: 312-***-**** ***********@*****.***

KEY SKILLS AND CORE COMPETENCIES

Fluent English & Chinese Data Analysis (SPSS and LISERL)

Multivariate Analysis Developing Numeric Models Conducting

Interviews Item & Test Development

Behavior Observer & Assessor Coding Job Analysis

Writing Report & Proposal

PeopleSoft; MSWord, Excel, Powerpoint, Project, Outlook; Photoshop

WORKING EXPERIENCE

. Assessor Personnel Board of Jefferson County (PBJC)in

Birmingham, Alabama July 2010

- Assist PBJC to closely observe and learn about various selection

processes and assessment centers;

- Participate in extensive training on employee selection assessment;

- Assess the candidates' performance in these selection processes for

various jobs including Skill Laborer, Engineering Aide, Administrative

Assistant I, and Medical & Court Clerk.

. Audience Research& Marketing Assistant John G. Shedd Aquarium

May 2010 - September 2010

- Assist Audience Research Director to manage different projects,

including logistics, making availability calendar, and setting up

meetings with clients, etc.

-Manage the whole evaluation assistant team, and arrange working

hours and assignments for each assistant.

-Review and proof on regular analysis reports finished by

assistants, monitor their job performance and report performance

feedbacks to Audience Research Manager.

-Finalize performance evaluations for evaluation assistant with

research manager and director.

- Collect data and also finish data analysis on for multiple

projects: membership analysis, seasonal guest demographics,

divisional customer ratings and guest interviews, staff training

evaluations.

- Analyze data sets by using different analysis methods, and

communicate with internal clients for making strategic successful

plans; Initiate information needed reports and based on which to

assign tasks.

-Initiate analysis reports, finalize proposal with research manager

and director, make PowerPoint for presentations, and present and

interpret analysis results on some projects to membership director

and training director at Shedd.

. Human Resource Assistant Brillstreet Company

April 2010 -May 2010

- Assist managing directors to finalize working project plan and schedule;

develop and finalize logistics.

- Compile important information from project kick-off meetings; Assist with

job analysis interview sampling & scheduling; Document results from

interviews and summarize all interview related content.

- Communicate with clients and initiate job descriptions of Manufacturing

Engineering Manager.

-Develop relations with career centers of national wide Universities. Job

posting and resume mining;

-Conducting preliminary interviews with potential candidates; Day-to-day

report to recruiting managers and consult with managers to provide feedback

to clients.

- Develop online Competency modeling and assessment items, validate items

and improve assessment results; Update assessment data set and monitor

usage of data pool; Monitor assessment system.

. Training Needs Assessment Analyst of Safety Training for Chicago

Buildings

Illinois Institute of

Technology February 2010-March 2010

-Compile data set for training needs assessment for Security Officers of

Downtown Chicago Training Fund; Run descriptive statistics, regression and

MNOVA tests to identify training needs;

-Write report for analysis results and provide recommendations for the

process of training design and evaluations.

. Talent Coordinator Brillstreet Company September

2009-December 2009

- Serve as primary recruiter for a heavy-equipment manufacturer on the

project of Financial Controller Recruiting;

-Resume mining, screening and finalizing the initial interviewees' lists,

make recruiting calls, manage recruitment process and handle day-to-day

record keeping associated with this function.

-Provide feedbacks to clients on a regular base; make all travel-related

arrangements for interviewees when necessary.

- Consult with project managers on regular basis to provide status updates

and feedbacks on preliminary interviews; Aid with recruiting/business

managers scheduling to meet with clients and interviews with final

candidates.

- Assist project managers with interview training as necessary. Monitor

talent data pool and update it on a regular base. Proof data-entry; Prepare

feedback reports after closure of project.

. Associate Consultant Joliet Police Department

September 2009 - December 2009

- Develop organization assessment plans and schedules; Coordinate

with Deputy Chief of Joliet to arrange transportations and meeting

schedules. Initiate interview questions; Cooperate with secretary of

Joliet to arrange interviewees list and schedule.

- Conduct interviews, summarize interview notes, provide feedbacks

to other consultants, and develop items for online questionnaires.

Fully in charge of design of questionnaire, question posting and the

whole process of data collections.

-Finish all the data analysis and analysis reports in SPSS and

Excel; Explain results to other consultants and provide detail

information. Final present organization assessment results to Chief

and Deputy Chief with other relevant officers.

. Item Writer Illinois Institute of Technology (Assessment

Center) October 2009- May 2010

-Created test items in assessment center for different clients,

developed personnel selection instrument including spatial rotation,

object comparison, isometric test items, and general knowledge

(verbal, math, mechanical and technical items), non-verbal items and

3D rotation items.

. Training Assistant Illinois Institute of Technology

January 2009-March 2009

-Facilitate Leadership training sessions for 24 Chinese professors,

business managers and government officers from Inner Mongolia.

-Set up training classroom, take record for training classes, and provide

feedback to the trainer.

-Translate questionnaires and collect feedback; Write and compile one

detailed report as a summary of this training project.

. Human Resources Assistant

Beijing Millennium Innovation Technology Co. Ltd.

January 2007-July 2008

-Conduct regular performance appraisal; Communicate with internal clients

on monthly recruiting

plans; Schedule interviews and finalize preliminary interviewee lists.

-Conduct first round interviews and provide feedback to Human Resource

Manager to finalize job

offers. Facilitate entry training and also give lecture as one part of

entry training.

-Develop relations with clients and communicate with clients; Initiate

proposals for several

Professional meetings; Organize CEO's contacts; Assist on finalize sales

contract, translate

business contracts when necessary; Assist all the daily routines for CEO.

EDUCATION

M.S. in Personnel and Human Resource Development (I/O Psychology)

Institute of Psychology, Illinois Institute of Technology

GPA:3.8/4.0 July 2010

B.S. in Human Resource Management GPA:

3.5/4.0 June 2007

Psychology Department, HENAN UNIVERSITY (China)

B.S. in Financial Management GPA: 3.5/4.0

June 2007

Business School, Henan University (China)

References available upon request

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