Admin Assistant

615-***-****•**********@****.***

Ivis A. Velez

**** ******* *** *., ****** Acres, FL 33970 •615-***-****• **********@****.***

Ivis A. Velez

Office skills include Scheduling client appointments, maintaining and filing records. Attaching e-mails and voice

messages to Client Profiles in computer. Extensive experience in Power Point, Easy Dental, MSED 2000,

Medical Billing, Profit Manager and Power-Manage, Outlook calendar, MS Word, and Excel, and Paychex.

Using the DOAH website for Electronic Filing.

E xperience

May 2013-Present

Morgan and Morgan P.A Fort Myers, FL

Bilingual Legal Assistant/Administrative Assistant

Support lead Attorney with administrative duties such as:

Electronic filling with OJCC (Office of Judges of Compensation Claims)

Setting appointments, meetings for attorney on Outlook calendar, reach out to meeting attendees to

validate attendance

Put together Settlement documents for client signature and closing

Dealt with Opposing counsel offices regarding clients and other matters

Answer phones and assist clients with issues and concerns on cases, translate to Hispanic clients

Mar. 2012-Present

Owens Home Improvements Murfreesboro, TN

Bilingual Office Assistant

Support Office Manager with administrative, payroll duties

Creating MS Excel spreadsheets for Project Managers upcoming, and active projects.

Support the office remotely, putting together hit lists of client data for Project Manager, utilizing MS

Excel, Word

Translate for Spanish speaking clients and subcontractors.

Sept. 2010-Feb. 2012

Middle TN Insurance Murfreesboro, TN

Bilingual Customer Service Specialist

Handled incoming calls, ran and processed insurance quotes for clients

Placed cold calls to potential clients on Homeowner’s quotes

Filed clients data, and assisted Sales with client transfer

July 2009-June 2012

Sleep Inn Murfreesboro, TN

Bilingual Front Desk Associate

Checked guests in/out, supported office inventory

Administrative duties, handled incoming/outgoing calls

Translation for Spanish speaking clients/staff members

E ducation

1994-1997

Edison Community College Fort Myers, FL

Associates in Arts

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