Customer Service Sales

KARISHMA

AMIN

****, ***** ***** **** *****, Stafford, TX 77477

Primary Contact#832-***-****

Email: ********.*****@*****.***

Secondary Contact# 832-***-****

. OBJECTIVE:- To apply information technology skill to contribute to the

success of a leading edge organization.

. EXPERIENCE

. Company: -Murray Insurance & Financial Services, Houston, TX (Current)

Position: -Commercial Insurance Customer Service Representative

RESPONSIBILITIES:-

Run appropriate illustrations based on information given by client

Provide producers with illustration and supplies

Document requested illustration for sales follow-up

Gather data through different sources (Website and phone calls)

Quote online

Enter, updates, and verifies data in The Agency Management System (TAM)

Processes customer credit card payments and check byA phone payments

Research and resolve problem inquiries from agents, policyholders and

sales representatives

and follow-up to conclusion

Follow imaging procedure to attach all data (faxes, email, documents)

. Company: Ved Infosys Vadodara, India

Position: -software designer(01-11-2010to06-23-2010)

Website: -www.vedinfosys.com

RESPONSIBILITIES:-

data base connectivity with sql server 2005

user-friendly concept as per the user requirement

sql, Microsoft, visual studio 2008,.net framework 3.5ppt, word file

Project: -online customer care service

. Company: Ved Infosys Vadodara, India

Position: -software designer (06-01-2009to12-12-2009)

Website: -www.vedinfosys.com

RESPONSIBILITIES:-

Microsoft, visual studio 2008

user-friendly concept as per the user requirement

ppt, word file

Project: -automatic teller machine (ATM)

. EDUCATION

Diploma in computer Engineering (First Class)

Gujarat University (sigma institute of technology), India (2007-2010)

Skills

Languages: -C, C++, Visual Basic, HTML, Java programming

Operating System: -Vista, Windows 98/2000/NT/XP, Linux, UNIX, MS DOS

Databases: -Oracle (SQL, PL/SQL), Access, computer oriented numerical

method (CONM), relational & data Base management system (RDBMS), data &

computer communication (DCC) Analysis/Design Methodologies: - DFD, E-R

Diagram, system analysis design & management(SAD).

Excellent MSWord, Access, MS Excel, PowerPoint other skill: -Project

Management

. PERSONAL

Permanent Resident of the US (Green Card Holder)

Multi Lingual(English,Gujrati,Hindi)

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