Software Technician

Location:

Posted:

January 14, 2011

Charles French

Garden Valley, CA, 95633

*******.**********@*****.***

Objective

To obtain a position in your company, that will challenge my skills, and where new learning

opportunities are available.

Certifications

CompTIA A+ Certified

CompTIA Network+ Certified

Education

04/2010-Current – TechSkills, Sacramento, CA

PC& Networking Program

07/2009-03/2010 – Sierra College, Rocklin, CA

Electronics

Technical Skills

Hardware/Software

• Perform support and installation on hard drives, network cards, wireless networks,

troubleshooting equipment as needed

• Identifying and resolving issues with desktop, laptop, printer and network software and

hardware issues

• Sound understanding of Windows 2000/XP/Vista/Windows 7

• Sound understanding of disk management (e.x. chkdsk, format, fdisk, defrag, xcopy)

Networking

• Installing and troubleshooting wired and wireless networks

• Remote assistance with Remote Desktop and Remote Assistance

• Installing, configuring and upgrading network printers and scanners.

Work Experience

2006 – Current PC Sense Onsite/Bench Technician

Hardware/Software Support, Configuring and upgrading client machines, Troubleshooting and

installing networks (Wired/Wireless), Removing malware and virus’s from client machines,

Imaging and deploying machines, Preventive maintenance, Creating and modifying users using

active directory.