ROSALIND R. SHELMIRE
Chicago, IL. 60617
Telephone: 773-***-****
Cell : 773-***-****
***********@***.***
Summary
. Extensive experience in programming support, project coordination,
quality control, and administrative support.
. Provided administrative support to Division Director during project-
status reports with managers and directors, Gathered all-important
information about each project and inputted into an excel spreadsheet;
created bar charts in PowerPoint which identified month-to-month
progress.
. Distributed 'Project-Status Report' to Information Service Division
business partners and Chief Executive Officers.
. Effectively managed staff including but not limited to coaching staff
regarding responsibility task and duties as well as conducted performance
reviews.
. Supported deployment of project manager training in for 100+ project and
portfolio managers over 3 weeks.
. Supported post deployment issues and questions. Worked on 2008 Portfolio
& Management Process (Executable Plan Process).
. Administrator for 300+ projects impacting $290M operating budget in IT
Governance 6.0 tool.
. Used IT Governance Tool 6.0 & Project and Portfolio Management 7.1
Administrator.
. Provided 1st level incident support for 1500 users in IT Governance 6.0
as well as Project and Portfolio Management 7.1 that managed a $290M
project portfolio.
. Used Project and Portfolio Management Tool 7.1, Created test cases for
key process areas for united configured solution including
customizations.
. Well-versed in the professional aspects of work and consistently ensure
quality standards are met. Prolific and detailed-oriented professional
who exhibits confidence and poise in interactions with individuals at all
levels.
Education
B.A., Business Operations, DeVry Institute of Technology, Chicago, IL,
1996
A.A., Business Administration, Northwestern Business College, Chicago, IL,
1988
Technical Skills
WordPerfect 6.0, MS-DOS 6.0, Lotus 4.0, MS Word, MS Excel, PowerPoint,
Microsoft Office Suite, Ultra Edit, NetWare, Visio, Accessory Manager,
SharePoint, Microsoft Project, Mercury ITG, HP PPM
Experience
Motorola, Schaumburg, IL
July 2009 - November 2009
Project Coordinator
. Run SD Task and Risk and Issues Reports in Project and Portfolio
Management Tool.
. Check Staffing Profile for each project in Project and Portfolio
Management Tool.
. On boarded new contractor for the Separation Program.
. Set-up On-Boarding process for new contractors to the project.
. Upload documentation to Compass repository.
. Roll up Project Manager Status Report for weekly meeting.
. Coordinated logistics (calendar entries) for team meetings; documented
and distributed meeting notes.
United Airlines, Elk Grove Village, IL
1998 - 2008
Project Coordinator / Programming Support Specialist/
Projects
ITG Budget Automation Project: IT Governance Tool 6.0
. Executed user acceptance testing for project budget & staffing
forecasting project.
. Supported post deployment issues and questions.
. Supported deployment of project manager training in for 100+ project and
portfolio managers over 3 weeks
. Supported post deployment issues and questions. Worked on 2008 Portfolio
& Management Process (Executable Plan Process)
. Administrator for 300+ projects impacting $290M operating budget in IT
Governance 6.0 tool.
. Used IT Governance Tool 6.0 & Project and Portfolio Management 7.1
Administrator
. Provided 1st level incident support for 1500 users in IT Governance 6.0
as well as Project and Portfolio Management 7.1 that managed a $290
project portfolio.
. Used Project and Portfolio Management Tool 7.1, Created test cases for
key process areas for united configured solution including
customizations.
ROSALIND R. SHELMIRE
Page 2
. Executed critical to quality test cases over 5 cycles including
deployment approval test cases resulting in a flawless launch.
. Supported post deployment issues and questions. Coordinated the
development and management of the work stream plans in Horizon program
. Worked with the Project Managers and teamed to regularly update the plan
using the 'Independent Status Reporting Process' to ensure that key
metrics were tracked.
. Coordinated with the Project Managers and team to establish necessary
documentation repository (SharePoint) which organized and tracked key
deliverables and work products for each work stream
. Coordinated logistics (calendar entries, getting meetings rooms) for team
meetings; documented and distributed meeting notes.
. Tracked issues and associated actions in the Sharepoint log.
. Maintained version control for Unimatic Program Library (Unimatic is
mission-critical system supporting airplane operations). Library
changes are generated by changes in an existing programs or implementing
a new program. The process verified the correct versions of the program
existed in Source Files.
. Ensured Implementing Programmer submitted correct version of the Program
Update Listing. All verified versions of the 'Program Update Listing'
required in the Unimatic Documentation Library.
. Entered revised version information, on a regular basis, into the
production system within one day of receipt from the Unimatic Programmer.
If the housekeeping program that monitors duplicate program information
crashed, program version information was manually documented and updated
in the Unimatic System until automated monitoring was resumed.
. Provided the inputs for file documentation, for programs in test, into
the Unimatic, and distributed documentation, label, and program
assignment information to Unimatic Coverage and/or Change Management.
. Analyzed vendor travel data which determined an equitable prorate of
actual airfare costs between United and outside vendors.
. Coordinated interview schedules between Human Relations Division,
Requesting Managers, and candidates
. Administered 'Programming Language Efficiency Test' when Requesting
Manager or Programmer Analyst was unavailable
. Assisted Requesting Manager in determining their interviewing team
. Prepared and distributed interview packets to Requesting Manager.
Coordinated and notified all staff regarding scheduled conference rooms
and other interview details.
. Provided administrative support to Division Director during project-
status reports with managers and directors, Gathered all-important
information about each project and inputted into an excel spreadsheet;
created bar charts in PowerPoint which identified month-to-month
progress.
. Distributed 'Project-Status Report' to Information Service Division
business partners and Chief Executive Officers
. Maintained project supply and demand details in the Mercury resource-
planning tool.
. Transcribed information into an Excel spreadsheet which detailed actual
man-hours worked on a project.
. Developed the ISD (Information Services Division) procedure and reporting-
templates that gathered and published Monthly Objectives and performed
coordination tasks.