Project Manager Software
Resume:
ROBERT A. MARCHESE
Software QA/Automation Engineer
New Brunswick, NJ 08901
***************@*******.***
803-***-**** mobile
SUMMARY:
Information Technology professional with over 10 years experience in all
phases of the software development lifecycle, seeks challenging full-time
position. Highly skilled at hardware/software troubleshooting and
experienced in project management, manual/automated testing, automation
script design and development. Enjoys working with customers and vendors to
provide quality solutions with a constant focus on product quality,
customer satisfaction with an eye on process efficiency.
. Frequently sought by supervisors, peers and satisfied customers.
HARDWARE:
IBM Pc/Mainframe, Hewlett Packard Pc/Server Series, Sun Microsystems CDE
Workstations, Macintosh
OPERATING SYSTEMS:
Windows NT/NT Server/XP/2000/2003 Server/Vista, AMD 64 Bit, Linux, AIX,
UNIX (Sun Solaris, HP-UX), IBM 3270, DOS, Macintosh OS
LANGUAGES:
VB Script, UNIX Shell (Experience with scripting SED, AWK, DOS), Pick,
Html, Mynah Tcl
SOFTWARE:
HP (MERCURY QuickTest Pro, Loadrunner, Test Director), BORLAND Silktest,
wIntegrate QueryBuilder, eXceed for UNIX, MS Office (Word, Excel,
Powerpoint, Internet Explorer, Remote Desktop), Codescan, PhoneTree,
Windows IIS, Netscape, Firefox, PVCS Version Manager, Adobe Photoshop,
FrameMaker, Lotus Notes, Toad, TAO, Reflections 3270, Timbuktu,QuarkXPress,
AutoCAD, WipIT, Verizon CPE
EDUCATION:
AAS, Mechanical Engineering Technologies, Middlesex County College.
Certified on HP (Mercury) QTP, LoadRunner, Quality Center (Test Director).
PROFESSIONAL EXPERIENCE FOLLOWS
EXPERIENCE:
Triage Partners 02/2009 - 03/2010
Manager / Technician Lead, Piscataway, NJ
Verizon FIOS Video Hardware (Set Top Box) Testing
. Responsible for Project startup through completion
. Managed Staff ranging from 2 to 6 persons
. Location Contact for Triage/Verizon Management
. Interview/train new technicians
. Install and configure all hardware/software including Barcode label
printers/scanners
. Implement, streamline all procedures
. Testing includes units with and without DVR Service in both Hi and
Standard Definition
. Troubleshoot/Maintain 5 usable Test racks of 16-50 test boxes per
cycle
. Utilize Verizon CPE (Customer Premises Equipment) to force code
module download
. Utilize Triage Partners WipIT to improve asset cycle time manage
inventory
For more info http://www.triage-partners.com/
Interstate Relocation/Target Corporation 12/2007 - 02/2009
Non-technical logistics positions
TM Floyd 09/2005 -11/2007
System Test Specialist/Consultant
Software Test Contract assignment at HealthPort
(Formerly Companion Technologies, subsidiary of BlueCross BlueShield of
SC):
. Responsible for Sanity/Regression/Bug-fix testing of Healthcare
Practice Management software
. Worked with Management, QA team members and Development Engineers
to validate changes
. Test coverage of Linux, AIX and Windows platforms included
Electronic (EDI) and Paper Claims
. Utilized QueryBuilder to acquire viable accurate test data from
environment database
. Authored a library of hundreds of Test Script and Test Case
documents using MS Word 2003
. Employed Spreadsheets and various in-house tools for Defect
tracking
. Instrumental in developing Test Plan/Test Case documentation
templates
. Handled all HL7 Interface testing communicating directly with third
party contacts
. Created various UNIX Shell Script testing tools to monitor Build
sanity during manual testing
DP Professionals 04/2004 - 09/2005
System Test/Automation Specialist/Consultant
Development Contract assignment at BlueCross BlueShield of SC (BCBSSC):
. Devised, developed, and implemented an automated test structure
covering Web-based applications and IBM Mainframe processing. This
infrastructure was further enhanced by the use of Test Director
(Quality Center) test management software for connectivity and test
management. Access via an intranet Web interface allowed a C++
application to schedule tests automatically upon environment build
validation
. Responsible for performing hardware and software environment
trouble analysis and resolution
. Performed manual and automated tests of Web-based applications
. Created end-user training documentation
. Frequently asked to cover simultaneous test projects in order to
meet deadlines
. Trained team members on proprietary and third-party software
applications
Employment Search/Relocation to South Carolina 03/2003 - 04/2004
Telcordia Technologies 09/1999 - 03/2003
System Test/IT Specialist
. Worked through the Rotator consulting company six month
probationary period and was subsequently hired directly by
Telcordia
. Managed the tracking of testing issues, and facilitated issue
resolution through coordination of key resources from the
Requirements, Development and Product Testing organizations
. Served as Project Manager for the tracking of testing issues and
facilitated issue resolution through coordination of key resources
from the requirements, development, and product-testing
organizations
. Performed manual and automated tests of Web-based applications
(Client)
. Performed manual and automated tests of UNIX-based Workflow Engine
(Server)
. Produced and followed detailed system test plans accurate to
customer requirements and CMM5/ISO9002 standards and practices
. Documented defects through tracking and Change Management System
. Reviewed all documentation throughout software lifecycle
. Installed and configured PC/Server Hardware/software
. Responsible for hardware and Software Environment trouble analysis
and resolution
. Responsible for Server Operating System maintenance, data backup,
and restoration
. Created and maintained internal Web site allowing company-wide
access to shared knowledge-base, documents, and Environment
Information pages
. Collaborated with key members of documentation group to create end-
user training documents throughout software release lifecycle
. Trained team members on organizational processes, as well as all
proprietary and third party software applications
Contact this candidate