Customer Service Administrative Assistant

Location:

Posted:

January 18, 2011

FLORENCE GRAHAM

E mail: **********@*****.***

WORK EXPERIENCE:

Jennings,Haug & Cunningham, LLP, Phoenix, AZ

Administrative Assistant – Feb. 2009 – Sept. 2010

• Assist legal assistants, paralegals and attorneys in packaging legal documents

• Quality control of complex legal duplication projects

• Organize and distribute all incoming and outgoing correspondence

• Copy Room; working with fax machine, scanner and copy machine.

• Hospitality

• Back up Receptionist

Encore Discovery Solutions, Phoenix, AZ

Coder – Apr. 2008 Sept. 2008

• Legal document transcription

• Edit and update documents for court submission

• Advance data entry

Costco Wholesale, Chicago, IL

Cashier – July 2005 – Jan. 2008

• Film Processing, greeting card development

• Customer service

Kentucky Fried Chicken, Matteson, IL

Crew Leader, Trainer and Cashier – Feb. 2001 – Jan. 2003

• Store management in General Manager’s absence

• New employee training

• Customer service and satisfaction agent

EDUCATION:

South University Online, Atlanta, GA

Associate Degree Program, Paralegal Studies

Sept. 2008 – 2010

Kaplan University Online

Legal Secretary Certificate

January 2011 Present

Certificate to be acquired in November, 2011.

SKILLS:

Microsoft Office

60 70 wpm typing