Project Manager
Resume:
HILLSBOROUGH
JAYAN M JOSEPH
*************@*****.***
CELL:732-***-****
HOME:908-***-****
US CITIZEN
Professional Summary
A QA executive with over 10+ years of experience in the information technology arena and over 5+ Skills
years of experience providing end to end test management solutions for clients that are of various
Testing Tools
sizes.
• QTP 9.5
Experience includes: project management, engagement management, client management, and test • Test Complete
• VSTS Web Test
management.
• VSTS CodedUI
Helped the organization to define, develop, document, train and implement best industry practices, • Win Runner
• Quality Center
standards, methodologies, process improvements, and metrics.
• Clear quest
Managed and directed large testing projects and developed testing strategies, methodologies and • Beyond Compare
• SQL Compare
best practices.
• SQL Data Compare
Proficient knowledge of testing methodology, SDLC methodology and test documentation • InCtrl
• Gator
procedures.
• Reflector
Designed and developed automation framework and provided hands on assistance to the • Process Monitor
automation team when required. Programming
Languages/Technologies
Provided strategic test management consultancy expertise to assist clients with the appropriate
• VB Script
strategy, methodology, governance, processes, and communication plan to strengthen their • C, C++, C#
• VB.net
organization. Benefits realized include: documented, repeatable, controlled, measurable processes
• Java J2EE
and a customized testing framework needed to support and manage the delivery of technology
• HTML
solutions in response to business needs. • ASP, ASP.net
• XML
Maintained close working relationship with all the senior management, client managers, and client
Database
executives to provide support and address any issues or concerns related to an engagement.
• SQL
• MS Access
Quality assurance manager with professional expertise in client relationship management.
CMS
Experience with managing large offshore teams.
• Documentum
• Share Point
Proven ability to deliver quality products, on time and on budget.
Networking
Subject Matter Expert for manual and automated QA/Testing.
• MS Exchange
• ADS
An excellent leader with good communication, team management and time management skills.
• Cisco Routers
• Switches
Career Chronology
Millennium Consultants Inc.
2002 Apr– Current Somerset, NJ
Other
• Share Point
Sr.QA Manager / Engagement Manager 2009 Jan -
• Frame Maker
Current
• MS Office
• Visio
Client: KPMG US
Methodologies
Project Name: eAudIT 2009, eAudIT 2010 Desktop, eAudIT 2010 Online • Waterfall
• Agile
Team Sizes:
• Scrum
eAudIT 2010: 7 Onshore and 2 Offshore Resources (Current)
Certifications
eAudIT 2010 Online: 5 Onshore and 2 Offshore Resources
CCNA- Certified
CCNP- Completed
eAudIT 2009: 15 Onshore and 50 Offshore Resources
Training
Responsible for providing end to end test strategy and solutions. Define QA deliverables,
timings and status reports based on the project time line.
Define test strategy, test approach, and test coverage.
Streamline testing life cycle on a continuous basis to ensure test planning, execution, and
reporting are effective and coordinated.
Developed an automation strategy that delivered substantial ROI and measurable increase
in efficiency. The automation strategy was developed and implemented for eAudIT desktop
versions using Test Complete.
Developed an automation solution for load testing the online application using Microsoft
VSTS Web Test.
Provided technical support for the UAT team and work closely with the business team to
assess the defects and communicate the impact to the dev team.
Responsible for developing, coaching and mentoring the team members, especially the QA
Level 1(entry level) resources. Identify the skill sets and areas of interest for each resource
and provide training accordingly.
Interact closely with senior client managers and executives to identify any issues or
concerns in any of the project under the engagement. Worked with the project team to
identify the root cause of the problem and present a suitable solution for the client.
Provide a weekly status report for the client. Report included project status, tasks
completed, tasks pending, and defect status.
Work with the internal staffing and HR division to recruit the appropriate resources required
and ensure that they are staffed on the project in a timely manner.
Generate new leads and converted them into sales by proposing a strategic solution that
suits the client budget.
Provide monthly reports regarding the engagement. Report includes revenue chart,
forecasts, billing information, upcoming project schedules, and a status of all the projects.
Sr.QA Manager (Automation) 2008 Oct – 2008 Dec
Client: KPMG US
Project Name: US Portal
Automation Tool: QTP 9.5
Project Environment: An authoring and publish tool developed using Microsoft Share Point
Portal.
Team Size: 2 Onshore and 4 Offshore
Conducted several meetings with the stakeholders and business team to understand the need and
define the project scope in order to ensure timely delivery under the allocated budget.
Held meetings with the development team to understand their timeline of each deliverables,
changes in the pipeline and future additions to the application. The automation script was designed
to have minimal impact with the addition of fields to an existing form or page of the application.
Developed a test plan, test strategy and the manual test scripts based on the given application
walkthrough and business documents.
Held multiple discussions with the team and identified the manual test scripts that are to be
automated. Designed and developed a data driven automation framework.
Identified defects that could be automated for the regression cycle.
Allocated each module to different offshore team members and managed the delivery.
Customized the reporting method of QTP to improve the test results report.
Conducted demos of the automated scripts for the project stake holders.
QA Manager (Automation) 2008 July –
2008 Sept
Client: Procure staff
Project Name: Procure Staff Consol
Automation Tool: QTP 9.0
Project Environment: A staffing consol developed on a Microsoft Platform.
Team Size: 2 Onshore and 5 Offshore
Responsible for managing and coordinating an automation team of 5 members offshore and 2
onshore.
Coordinate between offshore and onshore teams to ensure all deliverables meet client deadlines.
Manage the resource hours and other expenses.
Identified the manual test scripts to be automated and developed a data driven automation
framework for the Procure staff Consol application.
Identified the different modules and the corresponding test scripts that should have the capability of
being run independently.
Identified defects that could be automated for the regression cycle.
Allocated each module to different offshore team members and managed the delivery.
Customized the reporting method of QTP to improve the test results report.
Conducted demos of the automated scripts for the project stake holders.
Maintained excellent relationship with the client executive management as well the test
management and project management team.
QA Manager 2006 Feb –
2008 June
Client: KPMG
Project Name: Vector 2008, eAudIT 2008, eAudIT 2008 SP1, Vector 2008 SP1, eAudIT 2008,
eAudIT 2008 SP1, Vector LCE 2008, DBERF, Vector 2007/US, Vector 2007 SP1
Project Environment: An auditing portal integrated with Groove and developed on a
Microsoft.Net platform.
Team Sizes:
eAudIT 2008: 20 Onshore and 30 Offshore Resources
Vector 2008: 10 Onshore and 25 Offshore Resources
Vector 2007: 15 Onshore and 15 Offshore Resources
Responsible for managing key projects with team size of 30 50 resources per project. All projects
were following a global delivery model.
Develop estimates for project deliverables in terms of duration, effort, scope, schedule and
resources.
Responsible for managing the budget as these projects were running on fixed fee budgets.
Responsible for planning, executing, communicating, and documenting the project test activities.
Responsible for continuously re evaluating the test strategy to adjust for new information, changing
risks, shifting priorities, and schedules.
Identified primary & secondary resources for critical areas of the projects.
Responsible for managing offshore tasks and coordinating the offshore effort to ensure timely
delivery.
Develop test plans, test strategies and test standards and manage the implementation.
Developed offshore team structure, training schedules, communication plan, status reports.
Responsible for managing the offshore team and ensuring all deadlines are met.
Responsible for breaking down and assigning tasks to team members.
Built a technical QA team code named (ATTS) to perform application testing based on the technical
details and not based only on requirements. Team performed root cause analysis of non
reproducible defects to determine the actual cause using variety of tools.
Managed the automation effort of the projects and the automation tool used was QTP 8.2.
Generated daily defect reports and weekly status reports to communicate the health of the project.
Attend meetings with the top management/stakeholders and cascade the message effectively to
team member’s offshore, onsite and offsite.
Discuss test strategy with executive management of IT and if required realign the strategy to
accommodate any changing needs of the management as it’s a very dynamic and fast paced
environment.
Generate status reports and product health reports for executive management.
Project Lead (QA) 2004 Feb – 2006 Jan
Client: KPMG
Project Names: Vector 5, Vector 6.0
Project Environment: An auditing portal integrated with Groove and developed on a
Microsoft.Net platform. The work papers were designed and created in Microsoft Info path.
Team Sizes:
Vector 5: 10 Onshore and 4 Offshore Resources
Vector 6: 10 Onshore and 4 Offshore Resources
Managed and coordinated between the offshore and onshore team.
Responsible for project estimation, task scheduling, time management and coordinating a team
onsite as well as an offshore team.
Oversee all aspects of functional testing and responsible for communicating with project managers
and business analyst to define the scope of the project.
Discuss business requirements and technical specifications with the business team and
development team for a thorough understanding of the project.
Training the team members in the product and providing a technical overview of the application.
Analyze the requirement specifications to define a test plan and a testing strategy and assist team
members in preparing test scripts.
Led the automation effort and automated specific areas of the application using QTP 8.2.
Participate in daily defect review meetings to discuss the defects with the business services team
and the development team to explain the criticality and impact of a defect and ensure that the
defect is understood by the business team.
Monitoring milestones and deadlines to ensure that they are met.
Generate defect reports and manage the defect list through Rationale Clear quest.
Generating the performance reports and discussing with the business and development team on
how to improve the performance of the application.
QA Analyst 2002 Apr – 2004
Jan
Client: KPMG
Project Name: KAT, Vector Sox, Vector 3.0, Vector 3.5, Vector 4.0
Project Environment: Auditing Application developed using Microsoft .NET, Microsoft
Groove, XML, HTML, MS Access
Served in the QA team of KPMG as a quality assurance analyst and also provided technical
support to the Vector QA team in KPMG.
Manually testing the functionality of the Vector applications to ensure that the business process of
the application meets the KPMG business requirements.
Creating test plans and test scripts based on the given business requirements.
Created KPMG customized images of Windows operating system using Ghost and ghosted
systems for users in the QA team.
Provide support in network share access, network printing, configuring IP addresses, and domain
configurations.
Testing the product on different locale regions and also testing the applications stability on German
desktops via terminal services. Functional and cosmetic errors found on each build were reported
through Rational Clear Quest.
Automating the functional test scripts using QTP for regression testing.
Communicate with senior business analyst to verify that the application meets KPMG standards
and assure that all the requirements are met.
Excellent problem solving skills and have strong communication skills.
Ability to work in a team and the capability to perform in a highly demanding and fast paced
environment.
Accurum Inc.
2000 Dec – 2002 Feb Jersey City, NJ
Network Administrator
Install, configure and troubleshoot desktop systems, workstations and servers in Windows NT/2000
platforms.
Manage domain controllers, domain accounts, creating new domain accounts, as well as adding
new systems to the domain.
Active Directory administration responsibilities such as new user setup, user access rights, group
maintenance, group policies, etc
Maintenance of Exchange Server 2000 and providing support to all users in Outlook. Provide
support to users in different applications like Gopher, QuickBooks etc.
Active Directory administration responsibilities such as new user setup, user access rights, group
maintenance, group policies, etc.
Installation, configuration and maintenance of the Exchange sever and perform troubleshooting
operations to keep the server up and running at all times.
Install, configure and maintain DNS server, setup and configure DHCP server on a Windows 2000
Advanced Server.
Administration of Exchange Server and provide support to users in maintaining their corporate
email accounts.
Maintenance of network shares, file servers, print servers, and responsible for coordinating backup
operations.
Configure a new Cisco 2600 series router with given configurations and communicate with ISP to
ensure that configurations are exact before enabling the serial interfaces.
Configure a Cisco PIX firewall to ensure data security, configure the interfaces on the firewall,
assign IP address to the interfaces, configure access lists, configure NAT, and configure dhcp.
Responsible for managing and troubleshooting network performance and providing LAN security.
Perform network administration, including new user setup, user rights and groups maintenance.
Configured and maintained VLANS for users according to their divisions.
Perform basic configurations of routers, such as assigning IP addresses to interfaces, creating loop
back interfaces, setting clock rates, assigning telnet passwords, password recovery of routers, etc.
Responsible for router IOS updates, backing up IOS to TFTP servers, copying running
configurations, etc.
Support network security authentication such as Remote Access Services and VPN connectivity.
Supports desktops and servers with multiple Windows operating systems; comprehensive
knowledge of Windows 2000 Professional and server; working knowledge of Exchange server,
Outlook, MS Office and other common application packages.
Interact with the users and provide technical assistance for installation, implementation, and
maintenance.
EDUCATION
Computer Applications, Bachelors of Science
Contact this candidate