Analyst System

PROFILE:

Results oriented professional with over twenty-five years of experience in

database management, systems management, software development, and systems

analysis requiring a high degree of responsibility and professional skills.

A cooperative, diplomatic, and patient communicator who works effectively

with all technical personnel, management/staff, and clients.

PROFESSIONAL HISTORY:

Seasonal Support Specialist Dec 2010 to Present

H&R Block Clinton Township, MI.

Provide technical support via phone, email and chat with internal and

external clients requiring assistance or information. Interpret client's

needs and utilize software solutions and personal knowledge and

troubleshooting skills to identify solutions. Remote into client servers

and desktops in order to resolve technical issues. Remotely install

software and perform updates. Follow established procedures to handle

inquires and resolve client concerns.

SOFTWARE DEVELOPER Aug 07 to July 2010

Valassis Bloomfield Hills, MI

Performed a variety of tasks in the development, maintenance and support

for the existing order entry, manufacturing operations, inventory tracking

and accounting applications developed by Valassis in an OpenVMS environment

using COBOL, Powerhouse, SQL, Datatrieve, and DECForms.

The most recent project was the Market List Expansion project including the

modification and testing of dozens of existing programs.

PROGRAMMER / ANALYST May 07 to Aug 07

Netstar Corporation Bloomfield Hills, MI

Contracted to Valassis. Provided development, maintenance and support for

existing order entry, manufacturing operations, inventory tracking and

accounting applications in an OpenVMS environment using COBOL, Powerhouse,

and Datatrieve.

PROGRAMMER / ANALYST Nov 06 to Mar 07

TEK Systems Corporation Bloomfield Hills, MI

Contracted to L & L Products to development and maintenance manufacturing

report applications in an OpenVMS environment using DCL and Datatrieve.

PROGRAMMER / ANALYST May 04 to June 06

Netstar Corporation Bloomfield Hills, MI

Contracted to Ford Credit. Data Analysis, Specifications Development,

Testing, and Support for the conversion of an in-house Commercial Paper

trading system on a VAX/OpenVMS platform to a Vendor System on a Sun/SunOS

platform for an automotive company.

Also worked on the retirement of the in-house system following corporate

guidelines for application and data archiving.

Analysis, Programming and Support for an Electronic Funds Transfer system

for an automotive company. Programming in Cobol on VAX/OpenVMS and IBM

z/OS platforms. Connect Direct used in both environments for Bank

communications.

Worked with testing of the conversion of the system from the VAX/OpenVMS

platform to the IBM z/OS platform.

PROGRAMMER / ANALYST Jun. 99 to Jan. 03

Netstar Corporation Bloomfield Hills, MI

Contracted to Ford Credit. Analysis and Programming on a Commercial Paper

trading system for an automotive company. Developed new programs and

enhanced existing database, reporting, and user interface programs in DEC C

SQL, and Oracle Rdb. I also developed a multiple rate viewing screen to

display rates for various types of Commercial Paper that would

automatically update the database and user screens whenever these rates

were changed. Heavily involved with the retirement of the Cash Management

portion of the system, the conversion of shared code to the Commercial

Paper trading system during the conversion, and the cleanup of the database

after the conversion.

DATABASE ADMINISTRATOR Oct. 96 to Jun. 99

Star Cutter Company Farmington, MI

Provided database administration for Quote and Order Entry systems using

Cincom's SUPRA PDM and SQL databases. Performed database backup and

recovery functions, adding and deleting tables and fields for both

relational and hierarchical databases. Responsible for database security,

user and programmer access.

Also involved in database design and performance issues.

DATABASE ADMINISTRATOR Dec. 95 to Oct. 96

Computer Methods Corporation Livonia, MI

Contracted to Ford Credit. Provided database administration for a

Commercial Paper trading system using Oracle's Rdb database. Responsible

for database security, performance, backup, recovery, and table and

database maintenance.

Maintained database triggers and constraints to ensure database integrity.

Worked closely with applications programming group in both the design and

programming of database access functions.

PROGRAMMER / ANALYST Jan. 93 to Nov. 95

Computer Methods Corporation Livonia, MI

Contracted to Ford Credit. Analysis and Programming on a Commercial Paper

trading system. Developed new programs and enhanced existing database,

reporting, and user interface programs in DEC C, SQL, and Oracle Rdb.

COMPUTER OPERATOR Apr. 92 to Dec. 92

Devenir Corporation Southfield, MI

Contracted to Parke Davis. Provided client with operations expertise in an

IBM 3090 and DEC VAXCluster environment in a research and development

facility.

SYSTEMS ANALYST Mar. 90 to Nov. 91

Devenir Corporation Southfield, MI

Contracted to ACCO Material Handling Solutions. Programming the User

Interface for material handling systems using DECforms, Fortran and VAX C

on a VAX/VMS system.

Also, performed System Management functions for the Software development

group at this time. These functions included software installation and

upgrading, system parameter adjustment and tuning, system backup, user

account maintenance, etc.

Further experience in computer operations, system management, and as

programmer/analyst, systems analyst and systems engineer. Knowledge of

OpenVMS Security Administration including user/account maintenance,

reviewing Security authorization reports, User Access auditing, and

resolving login and permission issues. Experienced in writing and

maintaining DCL scripts.

Performed Fortran and Cobol programming using system service calls, DECnet

and RMS for various clients and projects.

Work experience available 0n request for period Jan. 1977 through February

1990.

Teller and Vault Teller Sep. 1969 to Dec. 1976

Detroit Bank - Warren (Comerica) Warren. MI

Worked as a Teller and Vault Teller for First National Bank of Warren and

Detroit Bank and Trust (now Comerica).

Assoc. of Applied Science Degree from Macomb Community College Business

Data Processing - Graduated Dec. 1981 Magna Cum Laude

Assoc. of General Studies Degree from Macomb Community College

Attended Detroit College of Business for additional business courses and

Macomb Community College for additional programming courses including C++,

Visual Basic.net, Java and Web Programming using HTML

Experienced with C, COBOL, SQL, Powerhouse (4GL), Fortran Languages

Experienced with OpenVMS, Unix, and various Windows operating systems

Databases: Oracle Rdb, Ingres, Microsoft Access

Tools: RMS, Datatrieve, DCL, DECforms, HP Quality Center

References available upon request.

Contact this candidate