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Customer Service Administrative Assistant

Location:
7675
Posted:
January 21, 2011

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Resume:

Accounting Assistant/clerk with ** years experience in the accounting

support field, with the abilities to multi-task and function in a busy

environment. My objective is to obtain a position that utilizes my

current skills and offer professional development.

Core Qualifications:

. Account Reconciliations

. Administrative Support

. Data Entry: maintain master file changes/updates

. Cash applications

. Credit Discrepancies

. Accounts Receivable Journal entries/Adjustments

. Collections

Siemens Building Technologies, Florham Park, NJ 3/2007 - 2/2008

Accounting Assistant II, Accounts Receivable & Credit Dept (Contracted

through Spherion Staffing)

. Verified accuracy of customer balances & recommended account

adjustments.

. Reclassified "on account" cash against specific invoices.

. Research misapplied cash.

. Contact customer regarding payment on past due invoices.

. Account Reconciliations.

. Compared customer Account Payable information with payment info on

file for check applied.

. Ran updated A/R Aging Report for Credit Manager using data from

integrated financial system (SAP).

Prudential Financial, Newark, NJ 6/1997 - 5/2005

Senior Accounting Associate, FIS- Account Sign-off Team (8/2000 - 5/2005)

. Entrusted with the customer service issues of the Account Tracking

system at Prudential Financial, as the primary contact person for

internal business partners to resolve concerns related to their timely

use of the data in the database provided for monthly reporting

purposes.

. Assisted in the day-to-day maintenance and preparation of standardized

reports: Aging & Acct Balance Reports.

. Compared individual general ledger entries to month-end balances in

linked Account Tracking System (ATS) database to find proper account

owner for sign-off.

. Experienced in data maintenance of master file and data reporting from

file.

. Used adhoc reporting to assist in data updates in the ATS database

using Excel, Access, and Word.

Senior Administrative Assistant -Various Teams (6/1997 - 8/2000)

. Performed administrative support duties for various departmental

Senior Managers.

. Performed all admin. duties: filed, copied, faxed, edit/created

documents & training binders, coordinated meetings, maintained office

supplies, processed departmental expense, input attendance, made

travel arrangements.

Bidermann Industries, Inc., Secaucus, NJ 9/1990 -

11/1995

Account Receivable Clerk

. Processed credits for returns, allowances (clothing, advertising,

markdowns), and account reconciliations.

. Printed, organized, proofed using invoice registers, credit registers,

edit trail reports to check accuracy of daily report totals on several

company divisions.

. Posted information adjusting customer accounts in A/R system, by

verifying chargebacks, credits and debits on file.

. Generated invoices for patterns, samples and rebills to accounts.

. Created and maintained centralized filing system.

. Trained new employee during closing and moving transition.

. Assisted auditors in obtaining needed paperwork such as chargebacks,

check copies, batch Editing/posting.

Skills: MS Office Suite (Word, Excel, PowerPoint), Access, QuickBooks Pro,

Integrated financial systems- SAP, ATS, Smartstream GL/Reporting, Oracle

Ledger/Reporting training.

Education:

New Jersey City University, Jersey City, NJ 9/2008 - 12/2010

BS in Business Accounting

Hudson County Community College 7/2006 - 4/2007

Accounting & Payroll Certificate Programs

The Chubb Institute, Jersey City, NJ 3/1996 - 11/1996

Diploma in Personal Computer Application

Certifications:

Certified Professional Secretary (CPS) 5/ 2006

CPS designation obtained from International

Association for Administrative Professionals (IAAP)

References Available Upon Request



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