Project Manager Insurance
Resume:
Jayaker J.Nagamalla
Cell: 848-***-****
Summary:
. Over 8 years of experience in IT industry as a QA Manager/Lead and
implemented best practices and methodologies and also successfully
completed various in system solutions, and support operations.
. Experience in creating QA projects plans, estimates, maintaining test
documents such as Test cases, Test approach / plan documents,
Traceability Matrix, Test log and other document for Knowledge
transfer.
. Proven ability to manage outsourcing assignments for both offshore and
onsite teams and also implemented multiple projects including
distributed applications, web portals and application data conversion
from legacy systems to web enabled systems for all major line of
businesses in Insurance domain applications.
. Extensive experience in black box and hands on experience in white box
testing -used automated testing tools such as Mercury Interactive
tools like HP Win Runner, QTP and defect tracking tool such as HP -
Quality Center and Serana .
. Proficiency in analyzing the business requirements, functional
requirement specification (FRS), and design documents to formulate
high level test cases and conditions.
. Performed System, Integration, Regression, User Acceptance, and End to
End testing on both Client server application and Web enabled
applications.
. Experience in managing the complete testing process and methodology
using HP Mercury Interactive tool- Quality Center 9.2
. Written, updated, maintained and executed test scripts for various
test scenario using Quick Test Pro, Win Runner and executed in QTP.
. Worked closely with development team and QA team to focus on improving
the overall QA efforts.
. Dynamic and assertive team player role with strong communication
skills and strong commitment.
. Leadership experience in documenting bug errors, software tests in
Windows, and UNIX operating systems.
. Ability to work in tight schedules and on different applications
concurrently
. Good planning and organizational skills in coordinating with clients
in all aspects of Project from inception through completion.
TECHNICAL SKILLS:
Databases: PL/SQL. SQL Server 2000, DB2, IMS, MS Access.
Languages: ASP.NET, C#, VB.Net, Visual Basic 5 and 6, Crystal Reports,
HTML, C, C++. XML Schema.
Platforms: Windows 95/98/NT/2000 and XP, IBM Mainframe, Client/Server,
Internet, UNIX, Shares (US Airways Reservation System).
Technologies: Duck Creek Technologies Express Example Author v 4.1.0.61
(Insurance rating services)
Software: MS Office 2007 - (Word, Excel, Power Point, Project, Access and
Visio),
Tools: HP Mercury Tools -Win Runner 7.0 Load runner -7.0, QTP 8.2 and Test
Director 7.0, Serena Team Track 9. Lotus Office Suite, Oracle Discoverer.
Work Experience:
Period: Oct 10 to current
Client: Everest Insurance, NJ
Project: Commercial Line (Umbrella, Farm, Auto, GL, Property and Crime)
Role: QA Lead
Model: Onsite and Offshore
Technology: Duck creek Technologies
Tools: MS Project 2007, RUP, Quick Test Pro 8.2 ( Functional Testing,
Regression, User Acceptance Test scripts), Back-end testing (Data Tester)
and Defect Management -Quality Center v 9.2, MS Sql Server.
Technology: Duck creek Technology - Express Example Author v 4.1.0.61
(Insurance Rating)
Work location: Edison -New Jersey
Employer: Discoverture Solutions, Phoenix, Arizona
Team: 6 QA team. (Off-shore.)
ENIC National Insurance (EVEREST) -NJ: The Everest National Insurance
Company (ENIC) has successfully implemented Environmental Primary in all
States. Current project objectives are to upgrade platform from 3.1.4.41 to
4.1.5 and
. Validate Acceptance Criteria that has been met prior to the start of User
Acceptance Testing.
. Provide the documented testing results to ENIC for review and
Sox/auditing purposes.
. Retest the defects fixed in the new platform.
Responsibilities:
. Involved in developing Test Strategy document
. Development of Testing Methodology /Process
. Development of Traceability Matrix (Requirement Map)
. Manage Defect Management- HP Quality Center 9.2
. Reviewed client test cases
. Finding gaps in existing client test cases
. Execute and monitor rating test cases.
. Monitor test execution.
. Report QA status report to Everest and Discoverture protect management
team
Period: Sep 10 to Oct 10 (Short term project)
Client: Oregon Mutual Insurance, OR
Project: Commercial Line (Umbrella, Farm, Auto, GL, Property and Crime)
Role: QA Lead
Model: Onsite and Offshore
Technology: Duck creek Technologies
Tools: MS Project 2007, RUP, ( Functional Testing, Regression, User
Acceptance Test scripts), Back-end testing (Data Tester) and Defect
Management -Quality Center v 9.2, MS Sql Server.
Technology: Duck creek Technology - Express Example Author v 4.1.0.61
(Insurance Rating)
Work location: Edison -New Jersey
Employer: Discoverture Solutions, Phoenix, Arizona
Team: 6 QA team. (Off-shore.)
Oregon Mutual Insurance -OR: OMI is an independent mutual insurance company
serving the insurance needs of people in Oregon, Washington, California,
Idaho and Nevada for over 100 years. As part of replacement of legacy
system to web based policy admin system OMI had taken Duck creek system and
implanted various line of business both in OR, WA,CA,ID and Nevada States.
The project also updates and expands the current rating algorithm and
underwriting rules for above said Line of Businesses.
Responsibilities:
. Involved in developing Test Strategy document
. Development of Testing Methodology /Process
. Development of Traceability Matrix (Requirement Map)
. Building high level test cases
. Requirement Gap Analysis
. Manage Defect Management- HP Quality Center 9.2
. Writing High Level Scenarios/Test Cases
. Reviewing detail test cases
. Monitor test execution.
. Report QA status report to OMI and Discoverture protect management.
Period: Jun 09 to Sep 10
Client: OneBeacon Insurance, CT
Project: Yacht Line
Role: QA Project Lead and Manager
Model: Onsite and Offshore
Technology: Duck creek Technologies
Tools: MS Project 2007, RUP, Quick Test Pro 8.2 ( Functional Testing,
Regression, User Acceptance Test scripts), Back-end testing (Data Tester)
and Defect Management -Quality Center v 9.2, @EAS, Subversion, MS Sql
Server.
Technology: Duck creek Technology - Express Example Author v 4.1.0.61
(Insurance Rating)
Work location: Edison -New Jersey, Annapolis -MD and Hartford - CT
Employer: Discoverture Solutions, Phoenix, Arizona
Team: 10 QA team. (Onsite and Off-shore.)
OneBeacon Insurance Company: One Beacon's Yacht lines are currently handled
by two Policy Administration Systems (PAS) and a collection of supporting
applications and services. However, these applications were written in a
technology no longer supported by its vendor and is therefore being
divested. The Chesapeake Project aims to replace these existing PAS's
(Yacht and PMS) with a new solution. The project also updates and expands
the current rating algorithm and underwriting rules for this Line of
Business.
Responsibilities:
. QA Project Management - Plan and estimates
. Development of Testing Methodology /Process and Strategy
. Development of Traceability Matrix (Requirement Map)
. Building high level test cases
. Requirement Gap Analysis
. Manage Defect Management- HP Quality Center 9.2
. Writing High Level Scenarios/Test Cases
. Reviewing Detail Test Cases
. Execute Test Cases
. Report QA status report to IT Director
. Co ordinate Integration systems testing with various corporate
partners such as Producer Management, G-Hub, @EAS and Data Conversion
teams.
. Building UAT Test Process and Liaison between Business and IT
development
. Developing and Testing Rating Engine using Data Tester tool
. Business meetings on QA reviews and process
. Lead meeting with 15 high level project managers and members
. Direct report to IT Director
Period: Apr 09 to Jun 09
Client: Harleysville, PA
Project: Personal Lines Replacement System via XactConnect, Discoverture
Product
Role: QA Lead, Discoverture Solutions
Model: Onsite and Offshore
Tools: Manual Testing, Test Director, Team Track
Environment: Duck creek Technology
Work location: Discoverture Solutions, Phoenix, Arizona
Employer: Discoverture Solutions, Phoenix, Arizona
Responsibilities:
. Test Data Extraction
. Writing High level Test Cases
. Requirement Gap Analysis
. Test Execution
. Defect Management Report (In house report tracking tool- Test
Director)
Period: Feb 09 to Apr 09 Manual Testing, Test Director 7.0, Serena Team
Track 8
Client: UTICA, New York
Project: BOP- ITV Building and BOP- Proposals
Role: Lead, Discoverture Solutions
Model: Onsite and Offshore
Tools: Manual Testing, Test Director 7.0, Serena Team Track 8
Environment: Duck creek Technology (Insurance product)
Work location: Discoverture Solutions, Phoenix, Arizona
Employer: Discoverture Solutions, Phoenix, Arizona
Offshore team size-4
UTICA Insurance Company:. Responsibilities include interacting with the
clients in reviewing the requirements specifications from a testing
perspective, writing/reviewing test cases and test documents, leading a
team of software testers in testing the property, auto insurance
applications
Responsibilities:
. Writing Test Plan
. QA estimates
. Development of Test Strategy
. Development of Traceability Matrix (Requirement Map)
. Build the high level test cases
. Requirement Gap Analysis
. Responsible to escalate Issue logs
. Writing Detail Test Cases
. Reviewing Detail Test Cases
. Execute Test Cases
. Report QA status report to Project Manager
. Defect Management and Report (Used Test Director)
Period: Sep08 to Jan 09
Client: UTICA, New York
Project: BOP-Rating
Role: Lead, Discoverture Solutions
Model: Onsite and Offshore
Tools: Manual Testing, Test Director 7.0, Serena Team Track 8
Environment: Duck creek Technology (Insurance product)
Work location: Discoverture Solutions, Phoenix, Arizona
Employer: Discoverture Solutions, Phoenix, Arizona
Offshore team size: 4
Responsibilities:
. Writing Test Plan
. QA estimates
. Development of Test Strategy
. Development of Traceability Matrix (Requirement Map)
. Build the high level test cases
. Requirement Gap Analysis
. Responsible to escalate Issue logs
. Writing Detail Test Cases
. Reviewing Detail Test Cases
. Execute Test Cases
. Report QA status report to Project Manager
. Defect Management and Report (Used Test Director)
Period: Jan 08 to Aug08
Client: Farm Family Insurance, New York
Role: QA Lead, Discoverture Solutions
Model: Onsite and Offshore
Tools: Manual Testing, Test Director 7.0, Serena Team Track 8
Environment: Duck creek Technology (Insurance product)
Work location: Discoverture Solutions, Phoenix, Arizona
Employer: Discoverture Solutions, Phoenix, Arizona
Offshore team size- 5
Farm Family Insurance Company: FFI Underwrites and services an array of
specialty insurance programs marketed nationwide, with an emphasis on
general agency distribution. Product focus includes Commercial Property.
This is a customer facing internet web application built using customized
DCT insurance product technology.
Responsibilities:
. Writing Test Plan
. QA estimates
. Development of Test Strategy
. Development of Traceability Matrix (Requirement Map)
. Build the high level test cases
. Requirement Gap Analysis
. Responsible to escalate Issue logs
. Writing Detail Test Cases
. Reviewing Detail Test Cases
. Execute Test Cases
. Report QA status report to Project Manager
. Defect Management and Report (Test Director and Serena- Team Track)
Assurant (American Reliable Insurance) Scottsdale AZ (Permanent position)
Role: MIS Lead/UAT
Period: Jan 07 to Dec 07
Tools: Manual Testing, Test Director, Team Track
Environment: Duck creek Technology (Insurance product)
Model: Onsite and Offshore -5 Offshore and 3 On-site
Work Location: Client, Tempe AZ
Responsibilities:
. Involved in End to End System testing.
. Responsible for analyzing the requirements and design documents to
come up with the high level scenarios.
. Responsible for creating the test cases in Quality centre and mapping
them with the requirements.
. Writing Test Cases and Review Test Cases during system testing and
regression testing
. Involved in doing the GAP Analysis of the Use cases and Requirements.
. Involved in Regression Testing, Backend testing and Functional testing
. Managed User Acceptance Test for Agency Management System applications
. Managed User Acceptance Test for Policy Administration, Data Migration
AS 400- I-Reli (Forward), Data Migration I-Reli to AS 400 (Recurring),
and AS/400 to I-Reli Policy Data Migration
. Developed Test Plans and Strategy.
. Responsible for providing the test coverage matrices and test
completion status to senior management Set up Test Data and ensure
Test Data maps back to the Test cases and ensure test data integrity
. Scheduling and Timelines the QA projects
. Responsible for weekly status to show the testing progress to QA
Manager.
Sep 06 to Dec 07
Client: US Airways
US Airways, Tempe AZ
Role: Deployed as UAT Lead
Project: Migration Testing
Location: US Airways, Tempe
Responsibilities:
. Application Migration : From Share to Saber (Reservation application)
. UAT Team Member
. Writing Test Cases
. Test Execution
. Handled Defect Management
Arizona Department of Environmental Quality (AZDEQ) Phoenix, AZ (Short term
Contract Position)
Feb 05 to Sep 06
QA/UAT Manager and Lead
AZURITE Arizona Unified Repository of Information Tracking of the
Environment is the Oracle based application using professional database
(DB2) including using extensive PL/SQL programming through out the
Arizona state Environmental Quality agency. The Arizona Department of
Environmental Quality's mission is to protect and enhance public health
and the environment in Arizona. It was established by the Arizona
Legislature in 1986 in response to growing concerns about groundwater
quality, ADEQ today administers a variety of programs to improve the
health and welfare of our citizens and ensure the quality of Arizona's
air, land and water resources meets healthful, regulatory standards.
Responsibilities:
. Played team lead role in the some of the projects and provided detailed
functional, technical aspects to team.
. Implemented Standard Project Methodology and Testing Process from design,
code reviews and walkthrough, bug tracking, testing also managing all
documents entire project life cycle.
. Design and develop Test Plan, Functional, Integration and Regression
Test Cases.
. Organized and maintained PVCS documentations, scripts, reports and
project standards
. Setting up testing methodology and process for QA/UAT team
. Developed UAT Test scripts.
. Executed User Acceptance and reported to internal customers also
responding to issues and address them to project management.
. Managed test plans, scheduled and documented the areas of data,
environmental and other technical support issues
. Facilitate test execution including test percentage completion,
document and publish test meeting minutes and maintenance of test
issues log including test defects.
. Escalated JAD session through out SDLC process for all maintenance
tickets, modifications, new functionalities also for small projects.
. Monitor QA team and BA Test team in all phases of testing life cycle.
. Maintain the Track-It system to track the all ticket across the
project management.
. Conducted research on migrating historical data in to Data Warehouse
project.
. Worked with mapper and GIS systems monitoring air quality in AZ Valley
Computer Aid (Contract Position) High mark Blue Cross and Blue Shield, PA
QA Analyst,
Jan 04 to Jan 05
Location: Client
BCBS is one of the highest health insurance companies operating all major
cities in United States. BCBS provide their services to Systems, Data
Services, Hospital Contracting & Relations, Cash & Banking System, Claim
Services through major applications Optimum System for Claims Adjudication
and Reporting (OSACR) along with other sub-systems such as checks system
(RENO) file data transfer- Intel Transfer System (ITS)
Responsibilities:
. Responsible to Investigate, Research and Propose solutions through
analysis of complex business needs presented by the customers
. Responsible for Quality Assurance and Process Improvement.
. Developed and designed test plans, test cases, and test scripts
. Running the LST (LST Medical PC) and ACE (PC-ACE Pro32 is an easy-to-
use software system that allows the entry of claims for ... BCBS )
life cycle during the pre-release stage in the project
. Responsible to implement the OCR Claim Pre-Oscar Real-Time Database
. Monitoring Use cases, Screen designs, and Detailed Design documents
and
closely worked with business analyst to define, create and document
business requirements.
. Interfaced with business management and technical staff to provide
collaboration between project leadership, personnel and business
partners.
. Worked with System designers (DESCON), Client business analysts, to
implement in all bi-weekly/extended project life cycles.
. Co-ordinate with Project Managements in all phases of Software Life
Cycle such as Release Managements, Version control, Configurations
Managements.
. Developed and implemented Standard Testing Methodology and process
(Standard Operational Process) in biweekly-extended releases
. Documented and identified Gap Analysis in Organization and compared to
Best Practices
Quality Analyst and Tester (Contract Position)
Role: QA Analyst
Sears, Chicago, IL
Feb'03 - Jan 04
Location -Client
Sears Auto Division is the First largest Supply Chain associated with
National tire and batteries (NTB) Auto parts retailer in United
States. Operating in allover US, more then 3,000 Store in nationwide.
This applications Tire Point Of Sale (TPOS) enables to keep track of
the sales, stock maintenance and Human Resources Data (HRD) of the
various Sears Stores and Tracked the transactions at the main server
center Chicago.
Responsibilities:
. Developed test scenario, test scripts and test cases for functional
. and regression testing, Integration testing.
. Deployed Rational Unified Process (RUP) for modules and
. Worked on Use cases for best & fastest ways to execute
. quality project.
. Involved in Execution/writing test Plan, test Cases and test Scripts.
. Tested the functionality of software during all stages of the
. development life cycle Implemented Software QA Methodologies.
. Responsible for white box testing which, internal logic of a .NET code
o and coverage of code statements, branches, path and conditions..
. Maintaining a test log reporting defects also monitored the
. resolutions of defects using a defect-tracking tool Test Director.
QA Engineer - (Contract Position)
AT&T, VA
Feb'02 - Jan'03
Location: Client
Front End Data Integrity (FEDI) Voice Application,
FEDI extended with many Interfaces such as Service Delivery Manager
(SDM), Common Language Data System (CLDS), Order Taker / Universal
Service Manager Etc. Worked on OT/USM, which provides Master Customer
Numbers for major businesses and accept the orders created for their
new locations with Access Circuits, Trunk Sub Groups with various
Subscribed Services, D-Channel, Toll Free Megacom
Station Ranges / Terminations, Toll Free Multimedia / Terminations,
Responsibilities:
. Writing test cases to create an Order through OT/USM as a real world
User and executed them in a random way.
. Performed Positive Testing and Negative Testing wherever applicable.
. Participated in Testing Methodologies like Planning, Execution, Bug
. Tracking and defect analysis.
. Design and Executed Quality Test Plans and Test Cases to verify
. Reliability, Accuracy and Compatibility of the application.
. Integration testing, Functionality testing and Performance testing is
done manually as per FIX System norms and standards.
Training:
Trained in QA and Project Management 2004, Computer Aid Inc, Delaware
Vericenter QA and Project Methodology
Contact this candidate