Manager Project

MAYANK RAMKISHORE GUPTA

*** ***** ** ***#*** ? Amherst, NY 14226

913-***-**** ? *******@*****.***

Summary

Highly competent software Product & Program Manager with 5+ years'

experience, developing online and enterprise products and technologies that

led to richer end-to-end customer experiences. Meet growth strategies,

profitability targets, and customer demands by creating new product

features and functions, road maps, concept documents, and business and use

cases. Shipped products in Enterprise, Mobile & Online space

Professional Experience

STartup (Internet Industry) - Buffalo, NY 2010 to Present

Product & Program Manager (Team Lead)

. Lead the Search program (generates over 50 Million$ in revenue) across

all the clients and responsible for all aspects including New Product

Development, Monetization, Relationship with Partners like Google and

other clients

. Wrote detailed PRDs/TRDs, Architecture, Wireframes, Project Plans and

worked with the engineering and deployment teams to deliver the product

. Defined the technical Architecture for all the products and work with the

developers in resolving coding issues and testing the product

. Manage the Release & Delivery of the product throughout the entire life

cycle

Impact: Positioned key differentiating factors within products that will

enable search to become top of the line.

. Built several Online Products like E-commerce Channel, Enhanced Ads,

Enterprise Search Engine which led to the increase in the revenue by 25%

. Used Comscore and Omniture to measure the user engagment from the

products and A/B Testing and identified strategic opportunities to drive

revenue - Implemented changes based on the data from the metrics which

led to a further increase in the revenue by 10%

. Software Acquisition - Evaluated several companies from a technical and

financial perspective, defined the pricing factors and built a pricing

model which essentially resulted in the reduced cost of software

acquisition by 700K

Microsoft Corporation - Redmond, WA & Hauppauge, NY 2007 to 2010

Product & Program Manager 2-Bing Search Team, 2009 to 2010

Joined Bing Search Team as contractor to enhance relevance of search

results. Defined & Analyzed giga bytes of metric data as well as presented

innovative ideas. Collaborated with both on-shore and off-shore development

and test teams.

Impact: Heightened relevance of search results by implementing changes

based on metrics as well as formulating and executing creative concepts.

. Enhanced the Relevance of Search results essentially increasing the Click

Thru Rate (CTR) by 10% - Achieved this by analyzing Tera Bytes of data

using C++ & SQL

. Developed a simulator using C++ & SQL to analyze Bing's Ranking Algorithm

. Defined and coded metrics for Bing's Instant Answers

. Saved $40K+ <2 months through automation and decreased incidents from 3

to 1.6 tickets/server per month.

. Cut deployment time in essentially saving over 100K by designing

technical architecture and composing detailed PRDs for several features.

Product & Program Manager-Access Security Division, 2007 to 2010

. Led the team across U.S, Middle East and Asia that built several features

for the 140 M$ Forefront Security Software, leveraging vast security

knowledge.

. Wrote PRDs and designed technical architecture for several features,

including Malware Scanning, Role Based Access Control (RBAC) and Clusters

(both On-Premise and Cloud (SaaS) computing).

. Wrote white papers and FAQs.

Impact: Developed and Shipped Enterprise Security software (140 Million$)

using both Agile (SCRUM) and Waterfall methodologies.

. Saved loss of $1M from HP account by stepping in to help develop new

important Forefront feature.

. Saved $100K+ by impacting design and igniting changes across multiple

product teams in Microsoft and achieving consensus on complex features

that were incorporated into $140M product.

Openwave Systems Inc (Mobile Industry) - Overland Park, KS 2006 to 2007

Associate/Project Manager

Responsible for two critical endeavors: Location Based Software (GSM &

CDMA) and Sprint Data Migration projects.

. Led 3-member team to delivery software to high-profile clients such as

T-mobile, Singapore Telecom, Sprint.

. Served as chief contact to Sprint for Openwave's network and firewall

issues. Fulfilled new product functionality requests by designing and

developing ground-breaking technical solutions.

Impact: Shipped the 24 Million$ product for Sprint/Openwave. Saved project

$150K+ by decreasing network and firewall testing process from 7 to 2 days.

Standardized processes across 12 Sprint vendors.

Education

M.S. with (major) Computer Security, Purdue University, West Lafayette, IN

(GPA: 3.5)

B.S., Computer Science, University of Bombay, Bombay, India

Technical Proficiencies

CCNA-Cisco Certified Network Associate

Certification:

LBS Technologies like GPS & Triangulation, 802.11b,

Wireless/Mobile: POTA

Languages: Python, C, C++, SQL, C#, SQL, HTML, CSS

Software: Comscore, Omniture, MS Visio, MS Project, Visual

Operating System Studio

Windows, Linux, Solaris

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