Customer Service Supply Chain

[pic]

Joe M

. *****@*******.***

[p PROFESSIONAL EXPERIENCE

ic

] Prestige Brands Inc (Irvington, NY) Operations Master Planner

**** - ****

Established, executed & communicated the inventory replenishment plan to support

a multi brand business.

Coordinated the introduction, change and phase out of FDA regulated SKU's for

the entire supply chain with contract mfg.

Interacted with Marketing and other functions on new Launch and Promo activity

as needed to support the supply chain.

Achieved a high level of SCM excellence thru inventory velocity, shorter and

frequent replenishment cycle.

Championed the supply consensus component of the Sales & Operation Planning

process (S&OP).

Shifted strategies and coordinate the re-direction of production to support

demand or mix deviations.

Boosted product availability from the high 80's to high 90's.

Reduced shortages and stock outs. Meet and exceeded unit fill rate goal (s).

Delivered 98% + customer service

Schick (Milford, CT) Master Scheduler (Temp

position) 2004-2006

Developed weekly build plans (MPS) to support both domestic and international

requirements in a 24/7 mfg environment.

Delivered lower inventories while supporting the requirements from inter-company

and retail channels.

Managed production activities to support new product introductions, product ramp

down, promotions etc.

Supported and effectively collaborated with cross functional groups.

Provided management with a rolling 12 month volume projection / capacity usage

for molding and blade manufacturing.

Controlled the production process thru molding, blade manufacturing, assembly

and packaging.

Flawlessly executing on assortment delivering high customer service / fill rates

98%.

Used JDA Manugistics APS and Protean ERP software for the planning, and

scheduling in a multi process high volume manufacturing environment.

Beiersdorf USA (Norwalk, CT) Master Scheduler

2001-2004

Development of a Master Schedule to support a high mix SKU skin care / cosmetics

business.

Ensure the most effective product mix is available to support retail execution.

Achieved 98% + customer service levels across five brands.

Provided the business with short and long view of capacity requirements.

Gave the company numerous cost savings ideas / suggestions on how to improve the

operations.

Lead the training development of junior planners.

Managed 15 filling lines within a high volume manufacturing / FDA-GMP

environment.

Managed / coordinated plans to support new product instructions, promotions, and

brand extensions.

Headed the review of the rolling 12 month plan with Demand Planning.

Used SAP R/3 ERP version 4.6 to assist in the planning and scheduling process.

Guinness- UDVNA (Stamford, CT) Demand Planning Specialist

2000-2001

Measured and communicated to management forecast accuracy.

Executed with inter-marketing companies, International subsidiaries the review

of demand data.

Supported Demand driven initiatives. Promotions, new product introductions.

Discussed and reviewed linkage between demand and the supply network group.

Employed JDA Manugistics and JBA supply chain management software to develop

short and long term forecasts

Clairol Inc (Stamford, CT) Supply Chain Specialist

1998-2000

Developed a weekly MPS for both in house and third party manufacturing sites.

Led the move of in house production to contract manufacturing sites without

affecting service levels.

Managed, coordinated new product launches and restages to support mass retailers

demand.

Took the Skin Care Business group from 73% to over 90% schedule accomplishment.

Achieved 99% customer service levels from the mass retailers while working with

less FG.

Changed the scheduling strategy to small and frequent run qty's.

Used SAP R/3 and JDA Manugistics as the primary supply chain planning tools.

PROFESSIONAL EXPERIENCE

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Conair Corporation (Stamford, CT) Manager Planning US / Costa

Rica

1991 - 1998

Set and revise the master production plan as needed to support worldwide demand.

Formed and led a team to tackle slow moving and obsolete inventory.

Reduced obsolete / slow moving inventory from $1.200.000 to less then $75.000.

Improved inventory performance.

Managed branded and private label new product rollouts.

Integrated a packaging JIT delivery program into the business with local

suppliers.

Major force in materials standardization.

Leadership role in the implementation and training of BPCS (MRPII) software in

Costa Rica.

Bic Corporation (Milford, CT) Production Planning

Supervisor

1989 - 1990

Managed the integration of all sources of demand.

Geared business unit into moving to a make to order mindset.

Controlled the internal supply chain using a pull system in a high volume

manufacturing setting.

Reduced FG inventory levels in DC by over 35% while increasing on time delivery

performance.

Drove the adaptation of JIT/ Kanban mfg. techniques into the scheduling process

for the business unit.

Led the reduction of the internal inventory pipeline (WIP) from 30 days to 3

days.

Utilized BPCS (MRII) planning software to support the business unit.

Sequa Automotive Group (Bridgeport, CT) Senior Production / Inventory

Planner

1985 - 1989

Formulated master production schedules in connection with sales forecasts,

automotive releases.

Managed and controlled the (VMI) process associated with the various automotive

plants.

Project leader for the installation of a (ARS) system utilizing (EDI).

Responsible for the reduction of finished goods levels by over 40%.

Eliminated one warehouse by scheduling suppliers to ship to consumption.

Developed with the procurement group an internal re order visual system. This

translated into thousands of $ savings in inventory carrying cots and a more

efficient supply chain.

Ran MANMAN software (MRPII) to analyze, plan and control the inventory.

[p Education

ic

]

Sacred Heart University

Bachelor's Degree in Business Administration

[p Membership in Professional Associations

ic

]

Association for Operations Management (APICS)

Council of Supply Chain Management Professionals

(CSCMP)

[p Activities

ic

]

President Fairfield County Chapter of APICS

2009 to Present

APICS Fairfield County Chapter Board of Directors

1996 to Present

APICS - Region 1 volunteer

2001 and 2002

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