System Insurance

PHILIP B. PIAZZA

*** *** **** ***** *********: 330-***-****

Wadsworth, Ohio 44281 Email: *********@*****.***

BACKGROUND SUMMARY

IT ANALYST/DEVELOPER PROFESSIONAL with proven experience in Project Analysis, Development, and Programming in Billing and Claims systems within the Insurance industry.

COMPUTER SKILLS

COBOL

CICS / INTERTEST

LOTUS NOTES

VSAM / VTAM

JCL / SYNCSORT

VSE / ICCF

MQ SERIES /

MSG BROKER

MICROSOFT WORD / EXCEL / VISIO

TCPIP / FILE COPY

PROFESSIONAL EXPERIENCE

WESTERN RESERVE GROUP, Wooster, Ohio 1991 to 2009

Personal & Commercial Lines Insurance Company

Sr. Programmer/Analyst 1994 to 2009

Served as Project Lead updating and maintaining online, real-time, claims system processing over 30,000 claims in excess of $10 million per year.

1. Analyzed, developed and coded new interfacing from claim system to web based policy system using MQ Series calls thru Message Broker for claim set up.

2. Saved time and paper, and improved efficiency developing and coding online claim adjuster statistical reports, by day, week, month, year, and outstanding totals.

3. Assisted in development and coding of a web based claim inquiry for over 400 independent agents using IP Server to improve claim processing for agents.

4. Served as supervisor of claims programming team for processing project and maintenance work orders.

Programmer/Analyst 1991 to 1994

Served as Lead Programmer in modifying and implementing online, real-time, claims system.

1. Modified and implemented claim system which included an IRS system and DRS system (Draft Reconciliation System).

2. Updated new claim system by converting all outstanding claims from old claim system.

G. E. CONSULTING, Independence, Ohio 1989 to 1991

Programming Consulting Firm

Programmer/Analyst 1989 to 1991

Assigned to G. E. Capital, updating and maintaining multimillion dollar credit card billing system.

1. Designed layout of new credit card billing statement for G. E. Capital.

2. Performed all updates & maintenance to billing system.

3. Solved any billing system production problems as on call person 24/7.

PHILIP B. PIAZZA

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WESTFIELD INSURANCE, Westfield Center, Ohio 1980 to 1989

Personal & Commercial Lines Insurance Company

Computer Operations 1980 to 1984

Programmer 1985 to 1989

Assigned to WIC Billing System..

1. Performed all updates & maintenance to billing system.

2. Solved any billing system production problems as on call person 24/7.

FIRESTONE, Akron, Ohio 1969 to 1978

Tire & Rubber Company

Data Center 1969 to 1972

1. Worked in Data Distribution & operated all mailing machine equipment.

Factory 1973 to 1978

1. Worked as a union laborer in the following departments – Mill Room, Bead Room, and Stock Cutting

EDUCATION

Associate Degree, Programming, Southern Ohio College Northeast Branch, Mogadore, Ohio

Professional Development: IBM MQ Series, Message Broker, XML class, WEBTEK/CWS

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