Sales Customer Service
Resume:
Kellie M. Brown
Moncks Corner, SC 29461
************@*****.***
Work History
****-**** *-****** ***, Charleston, SC
Title: Account Development Representative
. Responsible for management of 24 dealer locations of wireless
communications retailers including coordinating new-hire trainings and
supervision of merchandising, marketing and customer care.
. Ability to meet and exceed sales goals with a proven track record for
excellence.
. Managing store leaders, motivating and leading by example.
. Ability to interact with and perform as a team with new colleagues
from day to day and adapt to new environments quickly.
. Ability to handle multiple projects simultaneously, be flexible and
build client rapport quickly while ensuring adherence to company
policy and procedure.
2004-2008 SunCom Wireless, Charleston, SC
Title: Indirect Sales Coordinator
. Responsible for meeting with prospective authorized dealers.
. Meeting with authorized dealer principals to review commissions, sales
goals, policy and procedures.
. Monitoring market sales, coordinating events to achieve quota and
store merchandising.
. Coordinating new store build outs including signage ensuring adherence
to company policy and procedure.
. Leading employees in sales trainings demonstrating products and
procedures.
. 2008 Indirect Sales Coordinator of the Year for Top Sales in South
Carolina.
2000-2004 SunCom Wireless, Charleston, SC
Title: Market Assistant
. Responsible for monitoring marketing budgets, tracking retail sales
and expenditures and assisting in the planning and execution of
corporate events.
. Ability to self motivate, interact professionally with a diverse
audience, and provide superior communication and interpersonal skills.
. Ability to change focus quickly, prioritize time and provide
dependable self-management.
. Assisted the business to business department with corporate onsite
events and product demonstration.
1998-2000 Prudential Carolina Real Estate, Charleston, SC
Title: Office Assistant
. Greeted and assisted clients, performed general administrative and
clerical duties and assisted with property and marketing events.
. Ability to interact professionally with a diverse client base and
provide excellent guest relations skills.
Education
1994-1998 Berkeley High School, Moncks Corner, SC
Other Skill
. Advanced computer skills
. Exceptional self-motivation and leadership skills with commitment to
teamwork
. Articulate and dynamic communicator
. Resourceful, dependable and dedicated to premium customer service
. Superior work ethic
References available upon request
Contact this candidate