RICHARD JACKSON 713-***-****
Rosharon, TX *****
*******.*******@****.***
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WORK EXPERIENCE
XO COMMUNICATIONS, Houston, Texas 1997 - 2010
Operations Manager
Manage Central Office Operations, including Transport, Long Haul,
Dacc's, Voice Mail, AC, DC, HVAC, UPS, Generator and OSP.
Oversee OSP; planning design, staking, buried plant, Fiber Optics,
Terminals and Closures.
Price and Manage contractors to ensure Buried and Aerial Fiber including
COAX and Copper are correctly placed including; Right of Way, Easements,
Bonding, Grounding, Manholes, Electrical Protections, Cable Throws and
Cut Sheets.
Supervise contractors installing network equipment and supporting
infrastructure.
Install Certify & Monitor infrastructure build out for interconnection
capacity at 30 ATT collocation sites.
Certified all aspects of customer co-location turn-up, including all
UPS, DC Plant, AC and DC electrical connects.
Schedule, certify and document all wireless turn-ups from RF technicians
for Nextlink Communications to XO.
Managed the XO Houston turn-up of the Central Office, including 911
certification, ATT direct end office trunking, built the original
translations for Local and LD call processing in the DMS500 including
A-Links / SS7.
Managed the Field Service install team that installed all customer XO
facing equipment including Hatteras, Adtran, Cisco, CAC, Nortel, etc.
Ensure 24-hour coverage of all areas within route, for one-hour response
to sites and 4 hour response to 11 regen sites from Houston to Florida,
Houston to Dallas and Houston to San Antonio.
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Windstream Communications (previously April 1990 - October 1997
Alltel), Sugarland, TX
Network Engineer III
Responsible for network issues within the DMS100/200 class 4/5 end
office including 19 sonet remotes.
Manage activities including new DS3, OC3, OC12, and OC48 interstate
circuit turn-ups. Ensure all customers PRI, Centrex, ISDN translations
input.
Fiber FDP's assignments, troubleshoot all Fiber issues and update Stake
Sheets for 100% accuracy.
Verify all work is in accordance with engineering package
specifications. Redline any deviances from engineering packages after
completion and return to network engineering for evaluation and records
update.
Manage access, security, and safety for all persons needing access to
sites.
Responsible for all issues on the voice mail platform and all 3/1 MUX.
Co-ordinate all billing issues with IT for resolution and process
completion.
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Lucent Technology (previously Automatic May 1977 - February 1990
Electric), USA
Senior Technician/Test Engineer III
Responsible for on-time test and acceptance of new central office
turn-up, including complete build out of entire working switch database
to give a transparent roll to the new switch.
Installation, test, and commissioning of Stromberg Carlson step office.
Ensure all of OSP fiber splicing configurations to create new SONET
rings.
Ensure full compliance to stringent AT&T standards for switch and
transport installs.
Responsible for being on-call supporting one-hour-to-on-site response.
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EDUCATION
Dickinson High School, Dickinson, TX 77539, 1977
GTE Vocational School, Northlake, Ill 60164, 1990
Telecommunications Engineering Technology
Vale Training, 2009
Texas State P&C Adjuster in Insurance
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TRAINING
OC192 Maintenance and Administration
OC48 Maintenance and Administration OC12 / OC3 Maintenance and
Administration
Centrex Translations and Maintenance
DMS-250 Translations (USC/IXC)
DMS-100 Translations, Supernode Maintenance
DMS-100 Digital Meridian Centrex
Cisco 15454 Maintenance
FM Global - Understanding the Hazard - Hurricanes
FM Global - Hot work on the job site
FM Global - Red Tag work
Lucent OC12 / OC3 Maintenance and Administration
Lucent SLC2000 Maintenance and Administration
Ceragon Radio Maintenance
Proficient on Excel, Word, PC
Acterna Test Sets (2209), 310, 950)
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