Customer Service Manager
Resume:
CHRIS C. CALVADORES
**B Macroville, Gorordo Avenue, Cebu City, Philippines
***************@*****.***
OBJECTIVE
To secure a competitive position in your company that would allow
imparting of one's talent and skills to the success and advancement of the
company and enjoy doing it, to be able to utilize and enhance leadership
skills, interpersonal relationships, and effective communication.
QUALIFICATIONS
? Exceptional versatility and adaptability
? Driven to work hard coupled with dedication and professionalism
? Superlative communication skills
? Ability to manage multiple tasks in a pressured environment
? Can work proactively with minimum supervision
? Highly adept to public relations, marketing concepts and communications
EMPLOYMENT HISTORY
JULY 1, 2010 - PRESENT Medical Representative
Nycomed Holdings (Asia Pacific)
Pte. Ltd. - Philippine Branch
Field Assigments: Cebu City and
Tagbilaran City Bohol.
JOB SUMMARY
Managed territory efficiently coupled with safeguards towards market
declines and possible customer problems. Called on Medical Professionals
and Healthcare Providers and made sure that a time for detailing is
obtained. Formulated and implemented different activities to sustain market
share. Maintained ongoing activities and investments to keep up doctors'
loyalty and continued prescriptions.
SEPTEMBER 16, 2007 - JUNE 30, 2010 Medical Representative
Zuellig Pharma Corporation
Makati City, Philippines (Principal
Account: Nycomed)
Field Assigments: Cebu City and
Tagbilaran City Bohol.
JOB SUMMARY
Formulated and implemented marketing activities, competently managed
territory, and called on doctors and detailed products efficiently. Carried
out product presentations for health care providers. Proactively seized
opportunities for partnerships. Monitored sales performance and always see
to it that sales objectives are attained. Professionally and personally
build harmonious and lasting relationships with doctors. Had been watchful
towards competition including their activities, their weak points and
formulated possible marketing countermeasures. Has been a team player and
can independently work with minimal supervision.
JULY 12, 2006 - AUGUST 2007 Project Admin Officer
Exploration Drilling Corporation
Mandaue City, Cebu
Field assignments: Zamboanga
del Norte, Zamboanga Sibugay,
Negros
Oriental and Occidental
JOB SUMMARY
Maintained the efficient flow of manpower in the field in
collaboration with the Drilling Supervisor. Oversee local hiring policies
and procedures, competently provided general administrative work, including
imposition of disciplinary actions, formulated activities boosting people's
morale. Demonstrated knowledge of and accountability for payroll of all
project employees. Consistently entrusted with large sums of money and
oversee liquidations. Entrusted to process confidential employee records
such as money on site requests. Maintained inventory control, Maintained
healthy and dynamic client relations. Prompt reporting of daily operations
to the General and Operations Managers on a daily basis via the internet -
on call 24/7 to report and formulate damage control for any eventualities
that the field supervisor and operations manager need to address
immediately. Provided logistical support for the smooth and efficient camp
and drilling operations.
MAY 16, 2005 - JULY 12, 2006 Marketing Assistant
Ads & Promo Department
VICSAL Dev't. Corporation
Metro Gaisano Corporate
Headquarters, Ayala Center Cebu
Cebu City
JOB SUMMARY
Had been adept and highly involved in formulating and implementing
marketing communications, advertising concepts, advertising campaigns and
promotions. Competently do copy writing for print ads, press releases.
Functioned as events manager and photographer. Gained valuable knowledge in
the use of Photoshop CS2. Exposed to print ad lay-outing and design.
Corporate media relations enhanced.
NOVEMBER 2004 - MARCH 2005 Data Analyst & Encoder
Office of the Municipal Accountant
Local Government Unit
Hernani E. Samar
JOB SUMMARY
Efficiently improved computer operations and performance. Gained
valuable knowledge of Microsoft Office Suites. Enhanced eye for details.
Learned basic accounting principles.
JUNE - SEPTEMBER 2002 Production Assistant & Office
Administrator
Talentfolio Incorporated
Talent
Management, Marketing,
PR Firm
Cebu City
JOB SUMMARY
Gained valuable insights on talent and event management. Experienced
intensive customer service, learned the rudiments of concert pre-production
to post production. Negotiation skills enhanced, marketing talent, and
services improved.
NOVEMBER 2001 - MARCH 2002 On the Job Training
Creatron Ads, Incorporated
Cebu City
JOB SUMMARY
Advanced and improved television ads production. Exposed to event
management, copy writing for print ads and other marketing communications.
Gain valuable insights in other industry related work.
JUNE - OCTOBER 1999 OJT - DYAR Campus Radio
Practicum
University of San Jose-Recoletos
Cebu City
JOB SUMMARY
Learned and gained valuable knowledge of radio broadcasting.
Efficient workshops in Radio Broadcasting and Management with Radio
Practicum. News writing and reporting enhanced.
SPECIAL SKILLS AND ATTITUDE TOWARDS WORK
? Can efficiently use SLR cameras, and can competently apply
professional and creative approach in photography.
? Can competently engage in visual media presentation and coverage,
including cinematography, directing, and screen writing.
? Efficient in the use of Photoshop CS2 and lower versions.
? Internet proficient.
? Can negotiate Windows with ease.
? Likes to write essays, speeches, and poetry.
? Always willing to go the extra mile just to get things done.
? Possesses a great deal of patience.
? Competently adept in sales and marketing.
? Loves to deal with different kinds of people.
? Embraces challenges to please different individuals.
? Loves competition and excellence.
? Works hard and play hard.
ACTIVITIES
? Member Masscom Coordinates, 1998 - 2002
? 4th Year Level Vice President MAsscom Coordinates, 2001 - 2002
? Organizer 1st Abet Awards, USJ-R, 2002
? Video Editing Consultant 1st Abet Awards, 2002
? Cinematographer of independently produced MTV's, and short films,
Cebu, 2000 - 2002
? Directed MTV's, short films, and TV Ads, 2000 - 2002
? Recipient "Best Cinematographer" 1st Abet Awards, USJ-R, 2002
PERSONAL DATA
Age : 29
Date of Birth : August 4, 1981
Place of Birth : Hernani E. Samar
Civil Status : Married
Weight : 60 kls.
Height : 5'9"
Language/Dialect
Spoken : Waray-waray, Cebuano, Filipino,
English
Person to be notified in
Case of emergency : Ms. Rowena T. Calvadores
33B Macroville, Gorordo Ave.
Cebu City 6000
EDUCATION
College : University of San Jose-Recoletos
Magallanes St., Cebu City 6000
Bachelor of Arts in Mass
Communication Major in
Broadcast Media
May 2002
High School : Hernani National High School
Hernani E. Samar, 6804
March 1998
Elementary : Hernani Central Elem. School
Hernani E. Samar. 6804
March 1994
REFERENCES AVAILABLE UPON REQUEST
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