Manager Operations

Adam L. Gladden

*** ******* ***** . ********, ** 72113

501-***-**** . abhwgr@r.postjobfree.com

Experienced Systems Administrator

Knowledgeable Systems Administrator with over 15 years experience in the

information technology field. Proven ability to confront diverse

technological challenges while maintaining excellent communications with

clients and vendors. Expertise in building and maintaining enterprise level

networks and providing support to both team members and clients.

Skills include Microsoft: (Windows Server NT 4.0, 2003/2008, SQL 2005, Data

Protection Manager, Operations Manager, Configuration Manager, Exchange 07,

Terminal Services 2003/2008, SharePoint WSS/MOSS 2007, System Update

Service, Active Directory, DNS, DHCP, IIS, DFS, GPO, PowerShell, DOS 3x,

XP, Vista), VERITAS Backup Exec 9.x-12x, Citrix Metaframe, Blackberry

Enterprise Server, McAfee EPO, hardware repair and configuration on both

workstations and servers, network installations and trouble shooting.

PROFESSIONAL EXPERIENCE

Nabholz Construction Co., Conway, AR . 2002 to Present

For over 20 years Nabholz has ranked annually in the Engineering News

Record's top 400 general contractors and has grown in its 60 year history

to employ over 1000 people at more than a dozen locations throughout the

mid-south.

Systems Manager / Network Manager

Responsible for virtually all systems (servers, workstations, and devices)

for captive information services department. Have a proven track record

for cultivating vital relationships with vendors and network users,

developing functional strategies that focus on growing and maintaining

technology infrastructure, provide second tier support for IS support

staff, and develop tools to assist in routine automation.

. Recently planned and executed companywide server migrations from Windows

Server 2003 to Windows Server 2008 and 2008R2.

. Implemented a newly redesigned DFS strategy for increased data

availability and redundancy.

. Setup and monitored network using Microsoft Operations Manager.

. Redesigned both update and software delivery systems for servers and

workstations using System Center Configuration Manager 2007.

. Designed workstation OS image deployments for local and remote sites

using System Center Configuration Manager 2007.

. Migrated and upgraded Terminal Server environment from (2003 32bit to

2008 R2).

. Migrated and upgraded company's Timberline accounting environment from 32

to 64 bit architecture.

. Redesigned company backup strategy and created a centralized disk/tape

based backup solution that eliminated remote tape backups using DPM (2007

and 2010).

. Setup companies first multi-server Hyper-V environment utilizing System

Center Virtual Machine Manager 2007.

. Migrated and maintained daughter companies messaging environment from

Lotus Notes to Microsoft Exchange 2007.

. Written countless scripts using Microsoft Powershell to automate or

correct many of the issues that support staff encountered from end users

and to aid with administrative issues.

. Completed the Nabholz Leadership 2008 program.

. Member of Nabholz Record Retention Task Force and Preconstruction

Roundtable.

. Member of Nabholz Leadership Committee 2009, assisting with development

and implementation of the current Nabholz Leadership 2009 program.

Morgan Keegan Co., Memphis, TN . 2000 - 2002

A subsidiary of Regions Financial Corporation, Morgan Keegan is a full

service investment banking, securities brokerage, wealth and asset

management company with over 300 offices in 19 locations and more than

4,400 employees.

Systems Administrator/Support

Provided support for all PCs and software. Performed on-site network

installs, troubleshooting, employee training, telephone support, software

testing, and network administration.

. Co-created and administered a Citrix server farm supporting hundreds of

users.

. Co-developed and administered a Citrix server environment for several

hundred users that is still used today.

. Helped complete an extremely aggressive companywide server and

workstation upgrade from NT4.0 to 2003.

. Created curriculum and taught an in-house classroom environment to

educate IT staff on new technology.

Foundation Technologies Inc., Memphis, TN . 1997 - 2000

A full service solutions provider for personal and corporate technology

needs with a focus on PC /Server sales, network installations and on-site

troubleshooting.

President/Co-Owner

Watched over day-to-day operations of business, managed sales and technical

staff, built and repaired PCs and Servers, designed, implemented and

diagnosed office networks, and worked to foster relationships with clients.

Sales Staffers, Inc., Memphis, TN . 1996 - 1998

A Memphis area job placement service.

Microsoft Area Representative

Worked directly with Microsoft as one of two representatives for the

greater Memphis area. Trained in new Microsoft products in order to

demonstrate and answer customer questions.

FORMAL EDUCATION

Bachelor of Science, Management Information Systems

Arkansas State University, Jonesboro, Arkansas

CERTIFICATIONS

Citrix Certified Administrator . A+ Certified Professional . Microsoft

Certified Professional

TRAINING

CTX- 302.2 Citrix Metaframe Administration

CTX- 410 Advanced Citrix Server Implementation

5061 Microsoft Office SharePoint Server 2007

5060 Implementing Windows SharePoint Services 3.0

2287A Managing Microsoft Operations Manager 2005

2780A Maintaining a Microsoft SQL Server 2005

Database

2596B Managing Microsoft Systems Management Server

2003

803 Administering Windows NT 4.0

922 Supporting Microsoft Windows NT 4.0-Core

Technologies

689 Supporting Microsoft NT Server 4.0-Enterprise

Technologies

2152 Implementing Microsoft Windows 2000 Professional and

Server

2151 Microsoft Windows 2000 Network and Operating System

Essentials

6428 Configuring and Troubleshooting Windows Server 2008

Terminal Services

Microsoft PowerShell Fundamentals for Network

Administrators

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