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Sales Customer Service

Location:
Bloomington, IN, 47403
Posted:
January 27, 2011

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Resume:

Amber French

**** *. ****** **.

Bloomington, IN. 47403

Cell: 773-***-****

***********@****.***

OBJECTIVE: Seeking a challenging position, where my sales experience,

organizational skills, strong work ethic, customer service, positive

attitude and results-driven performance will lead to excellent sales

results.

PROFESSIONAL EXPERIENCE

Pharmaceutical Sales, Daaichi Sankyo June 2007- Present

. Responsible for sales and promotion of Benicar, Azor, & Effient

. Launched Effient (Prasugrel) with Eli Lilly 2009

Accomplishments

. PC2 Midwest High Flyers Program- Silver Elite Status

. PC2 Midwest High Flyers Program- Gold Status

. Consistent winner of Arigato Points

. Effient Maximum Impact Contest Winner

Branch Rental Manager, Enterprise-Rent-A- Car October 2005- June 2007

. Established and maintained relationships with corporate accounts,

insurance agents, fleet customers and car dealerships

. Provided excellent customer service to all customers and accounts

. Managed fleet mix and availability of vehicles

. Provided on-going training and development of employees

Accomplishments

. # 1 Branch in the region for customer service 2007

. Increased corporate revenue growth 25% in 2007

. Consistently ranked in top five of branch managers in the region

. # 1 Branch manager October 2007

. Recipient of various corporate awards for over-achieving sales

targets, including elite awards and performance winner awards

throughout employment

District Manager, Automatic Data Processing (ADP) August 2003- August

2004

. Sold payroll services and increased sales volume against industry

competitors

. Generated sales through cold-calling, canvas-calling, and relationship-

building with clients, bankers and accountants

. Conducted sales and educational presentations to prospects and

referral channels

. Served as subject matter expert and point-of-contact for other team

members and the certified public accountant (CPA) community

Accomplishments

. Achieved 130% of sales quota throughout employment

. Achieved incentive sales trips for exceeding sales quota

Product Account Manager, Medical Staffing Network January 2003- June 2003

. Sold staffing services to hospital directors for various departments

including: Radiology, Pharmacy, Laboratory, Respiratory, Physical

Therapy, and Occupational Therapy

. Generated sales through prospecting, cold-calling, and maintaining

current accounts

. Increased sales volumes against industry competitors

. Conducted sales and educational presentations to prospects and

customers

Account Manager/Recruiter/Sales, Onsite, a division of Aerotek May

2000- January 2003

. Placed candidates with employers in the technical, manufacturing, and

clerical industries

. Generated new business as well as expanded existing accounts

. Identified top accounts, target skill sets, key market segments, to

assess clients' staffing requirements

. Maintained relationships with industry contacts to provide excellent

customer service, gained industry knowledge, and receive referrals and

sales leads

. Negotiated rates with employers for contract assignments

. Managed contract employees during assignment

Accomplishments

. Consistently ranked in top 10% nationwide

. Promoted to senior recruiter within six months of employment

. Promoted to account management within one year

EDUCATION

Bachelor of Science, Ball State University 1999

GPA - 3.225 out of 4.0

. Cardiac Rehabilitation Internship Jan- April 1999- Ball Memorial

Hospital: Educated patients on health and wellness, charted patients

progress

. Honors - Golden Key National Honorary Society, Mortar Board Honorary

Society, Dean's list, Alpha Gamma Delta sorority

. Financed 100% of education while working full time

SALES TRAINING

. On-going Primary Care Sales training for Daaichi Sankyo

. Completed Sales and Management training program for Enterprise-Rent-A-

Car

. Comprehensive B2B sales training for Automatic Data Processing (ADP),

as well as advanced B2B sales training

. Attended B2B Sales training for Medical Staffing Network

. Attended B2B sales training, as well as advanced B2B sales training at

Aerotek headquarters



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