Quality Control Management

Marjorie Dieuseul

**** *. **** ****** *** *H . Brooklyn, NY 11210 . (c) 347-***-****

********.********@*****.***

SUMMARY OF QUALIFICATIONS

A Dedicated financial professional with 7+ years experience working in a

fast-paced environment with significant experience in Financial Services.

Detail oriented, strong communication skills, with effective customer care

ability and devoted attention to all responsibilities.

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Comerica Bank & Trust N.A., New York, NY

Personal Trust Admin III

(November 2009-Present)

. Support the Trust and Estate Advisor with administering of various

Personal trust accounts.

. Responsible for setting up account opening and closing documentation

and coordination of delivery of assets and asset reconciliation.

. Daily motoring of cash positions along with processing of

disbursements and distributions via checks, wires or ACH, pay all

trust bills including management fees to Alliance partners.

. Respond to client requests by phone, fax, emails and mail

correspondents. Complete projects as directed by the Trust and Estate

Advisor.

. Daily contact with Financial Advisors through the Alliance partnership

regarding request to raise cash on clients accounts for distributions.

. Responsible for reading and interpreting of Trust documents and

processing of discretionary action request before submitting to

committee for approval.

Huntington National Bank, Columbus, Ohio

Sr. Trust Fund Relationship Administrator

(April 2007- November 2009)

Responsible for the administration of institutional trust accounts.

Administer over 100 custody accounts in a series of trusts totaling

more than $1 billion in assets.

Receive service requests from clients and partners; execute daily

client activities, monitored development of appropriate action plans

for client activities and ensured execution and follow-up.

. Daily work consisted of managing daily cash and securities

transactions, telephone communication with clients, monitoring various

reports and researching customer inquiries. Made sure trades settle

promptly and accurately on a daily basis.

. Monitored trust operations and accounting activities to ensure that

all necessary reports, documents and tickets were processed to

facilitate client services.

BISYS Fund Services, Columbus, Ohio

Sr. Shareholder Processing Associate

(November 2005-April 2007)

. Processed daily and monthly shareholder work for assigned funds,

balance fund activities with fund accounting and cash management.

. Processed daily work in a timely and accurate manner, acted as an

escalation point for questions and research. Supported and oversaw

balancing of funds each morning by ensuring that all batches, prices

and factors have been processed correctly.

. Acted as a support person on all fund groups within assigned team.

Reviewed work of team members and oversaw overall fund quality:

monetary and non -monetary to ensure quality and consistency.

. Communicated with external customers to confirm trade accuracy.

Ensured that functional assignments, including purchases, redemptions,

new accounts, and maintenance and quality control are completed within

an accepted turnaround timeframe and with the highest degree of

quality.

EDUCATION / PROFESSIONAL DEVELOPMENT

Bachelor of Science, Human Resource Management, Franklin University,

Columbus, OH

12/2004

SKILLS

Microsoft Office, Lotus Notes, Outlook Express, SunGard Accounting System,

DTCC, NSCC Settlement and Lexis Nexis

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