Amy Rice
Baltimore, MD ****2
*********@*******.***
Objective:
Obtaining a position where I can utilize the knowledge that I have acquired over the years executing
Administrative, Managerial, Technical and Human Resource skills to help in the day to day functions of your
office. Through my proven work ethic and professional experience, I am confident that I would make a
significant contribution to the overall cause. Being a resourceful problem solver with a full range of office
and Accounts Receivable experience, excellent patient relations skills, and a track record for delivering
results.
Human Resource Competencies:
Formulating policies and objectives, Determining and recommending employee relations practices necessary
to establish a positive employer-employee relationship and promote a high level of employee morale, Identify
training needed to ensure develop and deploy proper training modules, Partners with business leader in
establishing wage and salary structure, pay policies, performance management programs; employee benefits
programs and services, and company safety and health programs, Provides coaching and counseling to
employees, Implements Performance Management, Succession Planning, High Potentials, etc when
applicable,Maintains expert knowledge of functional specialty by staying abreast of best practices, legal
developments, emerging trends, technological advancements, Initiates and maintains excellent working
relations within business leaders,
Administrative Competencies:
AR/AP, Account adjustments self pay/insured, Supply Inventory Maintenance, Analysis of budgeting issues,
Calendar Management, Database Queries, Event Planning, General Ledger Account Reconciliation, Journal
Entries, Report Development, Travel Arrangements, Vendor Relations Management, Microsoft Office,
Windent, WinOMS, Typing 50 wpm, Filing, Office/Hospital surgery scheduling, Surgery confirmations, Data
/ Patient entry, multi-phone lines, Dental/Medical coding, Billing, Treatment Plan Proposals,Insurance
Companies; EOB’s, verification, authorizations, claim submission/re-submission, appeals.
Surgical Assisting Competency & Skills:
Knowledge of dental instruments, Operatory prepping, Assisting in all office Operatory surgeries, Pre/Post
operative care instructions, General, Nitrous & Local Anesthesia, Occupational Safety and Health
Administration, Sterilizing techniques/equipment, Exposing panoramic radiographs, Developing &
duplicating of radiographs, Surgery supply ordering, retrieving/documenting Pathology reports,
Understanding and nurturing anxious patients
Education:
9/2010 Baltimore County Community College, Human Resource Management
4/2006 Baltimore County Community College, Oral Radiology Techniques
Radiology Certificate of completion
1999 Patapsco High & Center for the Arts, Diploma received
Certifications:
Human Resource Management
CPR Certified
OSHA Certified
Oral Radiology Techniques Certificate of completion
Notary Public, experation 4/2014
Work Experience:
09/2008-Present University of Maryland OMS
2/2006- 12/2008 Howard County OMS
2/2000-11/2004 12/2008-09/2008 Oral Surgery Associates, P.A.
6/2005-8/2005 Choctaw Management