*** * **** **, *******, OH ***** 440-***-**** abhw4h@r.postjobfree.com

Alexis DeJesus MCSE, MCSA, MCDST, MCP, A+

Dedicated, results-driven Microsoft Certified Professional with fifteen

years of experience in Information Technology. Extensive real world

experience in Active Directory, Windows XP/7, Server 2003/2008, Hyper-V,

Linux/Unix, TCP/IP, SAN, NAS, hardware implementation, software

installations, and web programming. A quick learner and effective in

communication, problem solving and analysis.

Certifications Microsoft Certified Systems Engineer

Microsoft Certified Systems Administrator

Microsoft Certified Desktop Support Technician

Microsoft Certified Professional

Comptia A+ Certified

Education LCCC 2005 Elyria, OH

Associate of Applied Science: Computer Maintenance and

Networking, Engineering Division

Associate of Applied Science: Applied Electronics,

Engineering Division

Admiral King 1999 Lorain, OH

H.S.

Diploma: Major in Computer Science

Work Delaware County Bank 2006 - 2010 Lewis Center, OH

Experience and Trust

Systems Administrator

Administered, Configured, Implemented 115 servers across

23 bank sites and disaster recovery site.

Managed, implemented multiple Windows domains with Active

Directory.

Provided Network support and trouble-shooting.

Administered multiple financial software platforms and

databases.

Administered, Implemented Credit analysis networked

software and database.

Administered, Implemented marketing advertisement system

and hardware.

Administered, Implemented Wealth management system and

database.

Administered, Implemented ATM exchange server.

Administered Remote Check Capture Business system.

Processed and designed data/B1 billing database.

Assisted with IT Helpdesk support and escalations.

Team member of department of the year.

Earned multiple recognitions for outstanding performance.

Work Great Lakes Data 2004 - 2006 Lorain, OH

Experience Center

Continued

Operations Center Analyst

Support Active Directory domain, International WAN network

consisting of 110,000 users in over 46 states.

Provided second and third level support for 444 sites.

Traveled to multiple sites in several states to assist in

large scale systems merger transition. Configuration and

implemented: POS, Cisco Switches, HP Servers, and

networked devices.

Administered daily status reporting of merchandise

scanners and employee time clocks.

Identified and reported antivirus updates to systems admin

on over 300 workstations and servers within the GLDC data

center.

Maximation 1999 Cleveland, OH

LLC

PC Technician / Auditor

Participated in Y2K compliance project for the city of

Cleveland.

Upgraded and repaired almost 1,000 workstations to meet Y2

requirement standards.

Completed project within scheduled time frame.

Technical Operating Systems: Windows XP, Vista, 7, 2000, 2003, 2008,

Expertise Unix/Linux, Mac

Networking: NIC, Hubs, Switches, Routers, Servers, SAN,

NAS, Power Devices, EnviroSense, DSL, Cable Modems, VoIP,

Wireless Access, VLANS, SSH, Telnet, FTP.

Extensive experience with a variety of computer

peripherals, accessories, and form factors.

Extensive experience with all popular software packages

including: Lotus Notes, Outlook, Microsoft Office, McAfee,

Norton, VNC, Encompass, RiskAnalyst, CoolSign, IBM

Director, Netflow, Bankway, Bankware, Hypervisor.

Website Design, programming, and Hosting experience.

Excellent customer service skills and experience.

Bilingual, Fluent in English and Spanish.

Excellent problem solving and analytical skills

References References may be furnished upon request.

Contact this candidate