Manager Management

M. Arnold Graham, III, PMP

Owner/Managing Member, Clear Viz Computer Consulting, LLC

PO Box 267 1-201-***-****

Hackettstown, NJ 07840-0267 ********@********.***

A driven, customer focused "problem solver" with over 20 years of project

management experience in both the general manufacturing and financial

services sectors. Emphasizes using information technologies as a strategic

advantage over competitors. Provides a strong solution for your immediate

business problem while always keeping the "big picture" (ie, your whole

enterprise) in mind Utilizes "follow through" skills for timely

deliverables. PMP Certified; Worked within multi-national corporations;

adaptable to multi-cultural environments. Resolves intra-divisional

conflicts among stakeholders to achieve a consensus result.

Data Modeling T-SQL Writing DB Design / Performance Tuning

Problem Solving MS SQL Server 2008 Customer Relationship Management

SOHO Network Mgt. Data Flow Expertise Business Intelligence

Design/Devel.

UNIX / Wintel Team Building Virtual Team Management

PROFESSIONAL EXPERIENCE

Clear viz computer consulting, LLC 2010 - Pres.

IT Consulting Services

Owner/Managing Member

. Offering IT technology consulting services, emphasizing Project

management and Business Analysis, especially for the financial services

and manufacturing sectors. Specialties in T-SQL database design,

construction, administration, security management and performance tuning.

Additional specialties include SOHO network administration, Wintel

desktop administration, and "custom built" Wintel workstations,

maintenance and repair.

Citigroup, Warren, NJ 1997 - 2009

Global Financial Services

Vice President, Infrastructure 2007

- 2009.

. Achieved savings of $5 million over two years by reviewing the

development of SQL code and recommending performance tuning improvements.

Conducted forums/discussions on "best practices" for SQL writing with

multiple development teams in both Sybase and MS SQL Server environments.

. Consulted with development teams on database design and SQL coding.

Monitored production data base servers for performance issues and saved

an average of 40 hrs ($20,000) per week by alerting development teams to

performance issues and providing solutions to those issues. Supervised

efforts of DBA team members.

Asst. Vice President, Data Services

2004 - 2007

Application Manager for "Municipal Data Services" Unit

. Created "Data Services" unit, supervising 4 developers, and providing

consulting services on SQL writing and performance tuning specific to the

Municipal Securities IT development team. Performed DB server platform

migrations across multiple development teams, SQL code consulting, and

general data base design consulting.

. Built a 5.0 Terabyte warehouse of historical analytics data for a highly

sensitive proprietary trading unit, as well as both the infra-structure

to acquire the data, and the decision analysis supporting tools,

resulting in increased revenue (est. $50 million) for that trading unit.

Data sources included real time accumulations and bulk updates from

internally generated applications and external market data vendors.

M. Arnold Graham, III Page 2

Citigroup, Warren, NJ (Cont,)

Project Leader, Public Finance 1997

- 2004

Application Manager for "Public Finance IT"

. Managed initial application suite development for the Public Finance

Department of Municipal Securities, supervising

a team of 6 developers. Saved an estimated $15 million over 8 years by

automating formerly manual data collection and reporting processes,

thereby reducing human error. Provided value added services to external

customers by delivery of business critical documents via fax, e-mail and

other methods.

. Developed an application to control political activities of specially

categorized Municipal Finance Professionals (MFPs), resulting in

potential savings of millions of dollars in legal fines as well as the

potential loss of business in the municipal entity wherein alleged

violation of regulations may have occurred.

BASF Corporation, Parsippany, NJ 1989 - 1997

Industrial Chemical/Material manufacturer.

Staff Specialist

Application Manager for the Material Safety Data Sheet (MSDS)

Warehouse/Retrieval System.

. Managed the initial development of the application ($1 million budget),

involving 150 on-line modules, 225 DB2 tables and 50 reports that

produced a master MSDS document acceptable by all users and minimized

business/legal liability risks for our firm and its clients.

. Saved and additional $500,000 in design costs by resolving conflicts

among several different divisional managers, each with their own agenda

and requirements for the design of the document, and arriving at a

"consensus" design. Several of these requirements were mandated by high

level external business clients (General Motors etc.). The alternative

would be a system that yielded custom generated documents for a specific

client, at a much higher design and operating/maintenance costs.

. Saved over $200,000 by serving as the technical expert, developing a

proprietary means to have the MSDS custom formatted/printed using laser

printer technologies (PCL) and in several languages.

. Built an MSDS data warehouse (DB2) and GUI client application that saved

the firm $300,000 annually in manual labor costs by allowing an operator

to access an MSDS on-line and fax it to a requestor directly from the

client.

. Trained over 100 business clients in five different US geographical

regions in the use of the above GUI client.

Sony Corporation of AMERICA, Park Ridge, 1986 - 1989

NJ

Consumer and Industrial Electronics

Programmer/Analyst

Specializing in Internal Inventory Control, Order Processing and Freight

Payments / Customs Clearances.

EDUCATION

Bachelor of Arts, Computer and Information Systems

Northwestern University, Evanston, Illinois

PROFESSIONAL DEVELOPMENT

Active PMP Certification from Project Management Institute; Problem

Solving/Decision making series from Kepner-Tregoe . Personal Influence

Skill training by Situation Management Systems, Inc.

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