DOLORES P. MARTINEZ
HUNTINGTON PARK, CA 90255
********@*******.***
OBJECTIVE: To obtain a position as Human Resources Assistant where I can contribute my skills and field experience.
SUMMARY: Bilingual (English-Spanish) professional with exceptional administrative skills. Solid problem solving, and
operational skills. Ability to design, implement and manage administrative processes and procedures. Strong knowledge of
Microsoft Office Suite Tools, QuickBooks, Sage Peachtree. Over five year’s administrative experience.
EDUCATION
AZUSA PACIFIC UNIVERSITY Azusa, CA
Master of Business Administration In Progress
NORTHERN MICHIGAN UNIVERSITY Marquette, MI
Bachelor of Science in Sociology, Minor in Criminal Justice 2002
.
PROFESSIONAL EXPERIENCE
CLARION SPEECH AND LANGUAGE SERVICES, INC Compton, CA
Speech and Language Pathologist Assistant/ Office Assistant October 2008-Present
• Partner with Speech and Language Pathologist to prepare, deliver, monitor
educational and language development programs to children with language
and/or learning disabilities.
• Average student in caseload successfully accomplished 75% of speech goals
• Facilitated Speech and Language Pathologist with 80% of Spanish assessments, therapy
and parent interviews in agency.
• Collaborated with Paychex and ADP for payroll processing.
• Scheduled meetings, conference calls, preparing meeting minutes and ordering supplies.
• Maintained all employee personnel files per Federal and California State Law.
PROFESSIONAL TUTORS OF AMERICA, INC Los Angeles, CA
Private Tutor September 2008-Present
• Bilingual tutoring for K-12 students in English and Mathematics.
• Develop learning plans/ progress reports for participants.
• First line of contact for participant registration/parent orientation.
• Average student displayed a 40% improvement in post test scores.
LIBERTY TRAINING INSTITUTE Los Angeles, CA
Computerized Accounting Instructor June 2009–September 2009
• Planned, prepared and delivered classroom instruction using approved curricula
in English and Spanish.
• Utilized accounting software QuickBooks and Sage Peachtree for class instruction.
• Implemented and managed company policies and procedures such as attendance, grade
reports and midterm reports.
• Maintained a 78% attendance rate in the classroom.
SUPPORT MAINTENANCE, INC Paramount, CA
Office Manager/Human Resources Coordinator May 2004- September 2008
• Provided administrative support in the preparation of correspondence, reports,
schedules, confidential materials.
• Collaborated with Paychex to process payroll for full-time and part-time employees.
• Processed personnel information concerning employee information on payroll.
• Developed and applied new marketing plan per company policy
• Improved sales by 60% in 2007’s 1st Quarter.
ALCOHOLISM CENTER FOR WOMEN, INC Los Angeles, CA
Senior Community Development Specialist/Community Development Specialist August 2002- May 2004
• Lead for the implementation of three drug prevention programs under Prevention
Department- Project RADAR, L’BOC, New Choices
• Partnered closely with community based organizations and local city and county
officials in order to promote agency programs
• Completed and submitted internal and county progress reports
• Successfully revealed 50% of alcohol distribution to minors by retailers to media
and Alcoholic Beverage Control via undercover sting operations.
• Seamlessly executed three county contracts in a department 65% understaffed.
• Over 90% success rate in county audits.
CERTIFICATES/AWARDS
Employee of the Year- Prevention Department, Alcoholism Center for Women 2002, 2003
Deans List, Northern Michigan University, 3.65 GPA 2002
REFERENCES AVAILABLE UPON REQUEST