Customer Service Administrative Assistant

Michael Fimbres

**** ****** **.#***

Pico Riviera, CA 90660

Home :562-***-****

Cell: 323-***-****

QUALIFICATIONS:

• Work well without supervision

• Ability to prioritize and remain focused

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

03/10-11/10 Gust Picoulas Nut Co

Warehouse Worker

• Mixing, weighing, packing and stocking

• Customer Service

• Loading/unloading

• Shipping and receiving (UPS shipping)

03/09-10/09 Wal-mart

Overnight stocker

• Customer Service

• Inventory control specialist

• Stocker

• Unloading

05/06-present United Parcel Service

Supervisor

• Manage ten to twenty employees

• Process timesheets, employee evaluations, and progress reports

• Complete daily goals: piece per minute and maintain safety regulations

• Process trailers in a timely fashion

• Interacts with all levels of staff

05/04-05/06 United Parcel Service

Loader/Unloader

•Operate warehouse equipment: machine belts, rolls, and dollies

•Sort packages, separate oversize packages, and re-wrap open packages

•Maintain safely regulations and procedures

•Load and unload trails in timely manner

03/04- 03/02 Race Pro/Chalet product

Administrative Assistant /Clerical Assistant

•Answered incoming calls and took accurate messages

•Escorted clients to appointments

•Sorted mail, faxed, and photocopied documents for service coordinators

•Maintained office organized and sanitized

EDUCATION:

September 2005 Currently Enrolled East Los Angeles College Business Administration

June 2003 GED Bell Gardens High School

REFERENCE: Upon Request

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