Manager Human Resource

HEATHER R. GROSS

* ************ *****

MARLTON, NJ 08053

609-***-**** ~ ***********@*******.***

I am interested in obtaining a position in where I can combine my strengths

in recruiting, hiring, training, and benefits administration. I have

extensive business manager experience with past responsibility for multi-

million dollar operations. I am skilled at multi-tasking and am detail

oriented.

EXPERIENCE

VOLUNTEER CENTER OF CAMDEN COUNTY 4/10 to present

. Recruit and manage volunteers

. Research Grant fund sources

. Coordinate activities for volunteers

. Set up data bases of volunteers and sponsors

Charlotte russe, Deptford, nj 7/2003-

9/2009

store/human resource manager

( Hired, trained, coached and counseled store associates.

( Responsible for payroll and scheduling for all employees.

( Played a key role in developing sales associates to create a strong

relationship with customers.

RETAIL BRAND ALLIANCE, VOORHEES, NJ 10/1999-7/2003

STORE MANAGER

( Increased store sales volume through internal contests and coaching

sales associates resulting in the improvement of

their skills and performance.

( Conducted ongoing training and development of staff resulting in a 97%

retention rate.

GORCA TECHNOLOGIES, MOORESTOWN, NJ 2/1998-10/1999

HUMAN RESOURCE/TECHNICAL RECRUITER

( Organized and implemented job fairs. Completed specialized executive-

level training in recruitment.

( Recruited and placed engineering and computer professionals in contract

and permanent positions.

Used internet, social networking and advertising to fill openings and

build candidate databases.

( Conducted phone interviews to determine viable candidates for highly

skilled positions.

STRAWBRIDGE & CLOTHIER, CHERRY HILL, NJ 5/1996-2/1998

HUMAN RESOURCE ASSISTANT MANAGER

( Responsible for performing multiple human resource functions such as

hiring, scheduling, benefits,

performance reviews, training and terminations.

( Conducted open enrollment for sign up for benefits and followed employee

through to completion.

Education

Microsoft Office Camden County College 9/09-12/09

HR Benefits Compensation and Performance Management courses Camden County

College 12/09-4/10

Fairleigh Dickinson University, Rutherford, NJ - BS in Business Management

Rutgers University, Camden, NJ - Graduate level courses in Personnel

Management

Rowan University, Glassboro, NJ - Course in PHR certification preparation

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