Customer Service High School

Denise Reynoso

**** * ****** **** #*** . Modesto, CA 95355

Phone: 209-***-**** E-Mail: *.**********@*****.***

OBJECTIVE

To obtain a position where I can utilize my skills and abilities to benefit

my employer and be of service to others

EDUCATION

San Joaquin Valley College . Salida, CA

Pharmacy Technology Associate of Science Degree

07/2010

Patterson High School-Patterson, CA

High School Diploma

SKILLS

Process Prescriptions Anatomy & Physiology Insurance Billing

Compound Creams / Ointments Inventory Control Medical Terminology

Brand / Generic Medication Pharmacy Law & Ethics Microsoft Office 2003/2007

Names

Drug Dosage / Calculations Medical Transcribing HIPAA Certified

Aseptic Techniques Operate Pharmacy Customer Service

Software

IV & Chemo Preparation Type 35 wpm Medical Front Office

EMPLOYMENT

CVS Pharmacy . Modesto, CA

07/ 2010

Pharmacy Technician - Externship

. Counted, labeled, filled prescriptions, answered phones, handled

refills, assisted

with walk-in customers and returned prescriptions to

shelves. Handled front desk

responsibilities. Conducted inventory on incoming medications.

H & R Block . Modesto, CA

12/04 - 04/09

Tax Specialist

. Responsible for opening all aspects of office; starting all

equipment, computers

and programs, run reports for daily operations and repair rejected

returns.

. Answered phones, scheduled appointments, filing, typing, and

preparing tax returns.

. Provided excellent customer service. (Started as preparer and moved

up to Tax Specialist.)

John Lanfranki, MD . Modesto, CA

10/06 - 11/07

Front Office/Patient Intake Coordinator/Biller

. Responsible for patient intake; charting, scheduling outside

appointments

with referral Doctors, and called in for prescriptions.

. Prepared documentation for Medical Billing to insurance companies;

Workman's Compensation, Medi-Cal and private insurance.

. Operated front office duties; answering phones, scheduling

appointments, assisting

patients with proper medication intake, filing, faxing and handling

confidential documents on a daily basis.

References Available Upon Request

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