Pedro Arrieta Luligo
Miami Lakes, Fl. 33015
******@*****.***
OBJECTIVE
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Seeking for a position that will allow me to provide all facets of computer
support such as troubleshooting, installations, and maintenance and to
reinforce my knowledge and understanding in operating systems and skills in
computer-related repair and support, Network implementation, Workstations
and other related systems.
EDUCATION
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Comp TIA A+ Certification
Dec
2010
Miami Dade Collage, Miami Dade, Fl
College Credit Certificate in Cisco Network Association
Dec 2008
Miami Dade Collage, Miami Dade, Fl
Bachelor of Science in Systems Engineering.
June 2006
Saint Martin University. Barranquilla, Colombia
TECHNOLOGY SKILLS
. Comp TIA A+ Certified (Code: M7SK5W1DN31Q5WR7)
. PC Diagnostic Tools
. Operating Systems: Windows NT/2000/XP/VISTA, Windows 95/98/ME, MS-DOS.
MS Word, Ms Excel, MS Power Point, MS Access 2000/2003/2007.
. Knowledge about proxy, firewalls, routers, subnetting, ip4 and ip6
addressing. Wireless Lan / Wan.
Personal Strengths
Quickly learn and master new technology; equally successful in both team
and self-directed settings.
Excellent organizational, communication and interpersonal skills and
ability to prioritize workload.
Attention to detail and precision, solid work ethics concerning
meeting deadlines and reliability.
Fluent in Spanish and English.
WORK EXPERIENCE
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PARK 1, LLC
Jan 2010 -
Dec 2010
South Beach, Fl
Valet Parking
TEKYTEAM, LLC
June 2009- Nov 2009
Miami, Fl.
IT Support Technician
Handled technical troubleshooting within an enterprise environment,
including system crashes, slow-downs and data recoveries.
. Provide networking/desktop support and perform mainframe and account
maintenance tasks.
. Performed upgrades, installation of software and drivers and essential
desktop issues.
. Troubleshooting hardware peripherals like printers, modem, scanner,
video, etc.
COMPUTERS, AUDIO AND VIDEO, INC
Jan 2008 -March 2009
Hialeah, Fl.
Computer and Network Technician
. Technical Support to end users, Network Administration.
. Design and implementation of Point to Point LANs, intranet.
. Computer Repair, Upgrade, software installation, virus removal and server
support.
. Structure Cable setting. Cable punch. Voice and Data configurations.
ELECTRONICA DEL CARIBE
2002-2007
Barranquilla, Colombia
Computer and Network technician
. Responsible for the management and maintenance of all office information
systems.
. Assisted in troubleshooting user problems relating to Operating
System issues (Windows 7, Win9x, NT, and Win 2000, Win XP), Network
Connectivity, TCP/IP configuration, Upgrades.
. Deployed updates, service packs and hot fixes using Windows Update,
Automatic Updates, and Group Policies.
. Installed logical printers on a print server and preparing
print server to host clients.
. Troubleshooting hardware peripherals like printers, modem, scanner,
video, etc.
References
Available upon request