Project Manager Quality Control

Ivonne Z. Fabian

**** ******* **.

Wasco, CA. ***80

Phone 661-***-****

E-mail ******@*****.***

Summary

Dedicated costumer service project manager who works to satisfy customer

needs while maximizing profits by becoming familiar with the organizations

goals and objectives

PC proficient works with the following computer programs.

Excel PrintStream

Word P3 (Print Procurement Program)

Power Point Filing

Quickbooks Typing 35wpm

PROFESSIONAL EXPERIENCE

2007-2010 LA Times/Tribune Direct

Irwindale, CA.

Project Manager

As a project manager I was in charge of reviewing a client's art work and

desirable target market. I assembled quotation to meet customer's

requirements.

Oversaw project from art work to delivery by coordinating the following

departments

print department, address list, data processing department, production

department, and trucking. Executed billing with payable department

reviewing accounts payable to maximize profit.

2003-2007 Transcontinental Direct

Downey, CA.

Associate Account Manager

As associate account manager I was en charge of coordinating letter art

write ups, data processing write up, 3602's statements, job tickets for

production, manage and edit letter art and sign off, created rule outs for

production and proofread letter art and sign offs to minimized errors.

Worked on schedule for multi- detailed packaging and projects for The

Hacker Group.

Create schedule for future RTMs or samples for production, meet clients

expectations in all levels. Kept reports on inventory and material

disposition. Interacted with client on daily basis by E-mail, organizes and

kept track of material receivers and work tickets.

Maintained inventory and disposition of materials after a job completion

and assisted other CSRs when needed.

. 2002-2003 BKM CPA firm West Los

Angeles, CA.

Bookkeeping

As a bookkeeper assistant I worked in a multi-task office responsible for

accounts payable, accounts receivable, payroll, ledger reconciliation,

spread sheet, and filing for diverse accounts.

Programs use Quick Books, Excel, Windows and PDF.

. 1997-1999 PCCI Direct mail City of Commerce,

CA.

CSR/CSR Associate

Manage six accounts from different aspects such as printing, data

processing, layouts, proof reading, job tickets, production samples 3602

and billing.

Produce of daily activities report and distribution.

Managed packaging for UPS and Fed-ex.

Assist other CSRs in any request.

. 1991-1994 NAC West Direct mail City of

Commerce, CA.

CSR/CSR Associate

In charge of preparation of work tickets, prepared work samples for

production.

Maintained inventory reports for leftover material, prepared packaging for

UPS and Fed-Ex.

In charge of mail run distribution, kept work tickets, sign offs and letter

art updated in PARS.

. 1989-1991 NAC West Direct mail City of

Commerce, CA.

Quality Control Supervisor

Instructed and trained new personnel for quality control department.

Supervise five quality control inspectors, determined salary and schedule

work hours.

Resolved conflicts and determined corrective actions.

Identified problems, diagnosed cause and determined corrective actions

Created a daily quality report witch identified problems and action taken

to correct the problem.

. 1984-1989 Signal Mailing Co. Long Beach, CA

Quality Control Inspector

Helped in preparation of machine setups, job tickets, maintained high

quality standards, identified problems before occurred and determined

corrective actions.

Responsible for maintaining a quality control report from all departments

involved and kept a sample inventory for every job performed.

EDUCATION

East Los Angeles College Monterey Park, CA

2 years of college in general education.

South Gate High School South Gate, CA

High School diploma

Dale Carnegie Course

Self realization / Certificate

Volunteer experience Washington Elementary School

I worked as a volunteer with kinder garden students. I assisted

students with computer writing skills in the recognizing letters and

numbers. I helped with manual assignments and preparation of the class.

Helped 4th grade students in reading, writing, spelling, and math project

and homework in Lynwood middle school.

Helped as a volunteer and worked with 6Th and 7th graders checking

homework and implementing a work buddy assignment. Supervise students

during lunch time.

Languages: fluent in English and Spanish.

Reference upon request.

Contact this candidate