Manager Management

Javaid Sarwar SPIMACO Saudi Arabia

00-966-********* Information System Department

Email: P.O. Box 2597 ( Buraydha,

************@*****.*** Kingdom of Saudi Arabia

SAP Technical / System Administration / TECHNICAL Management

. Information technology, technical support and systems professional with

comprehensive experience in development and management of leading edge

low-end to enterprise VAX, ALPHA, UNIX and HP Open VMS Systems. Equally

qualified in networking design, support and installation, clustering and

layered products.

. Committed to providing exceptional customer support with a foundation of

tenacity, initiative and desire to meet technical and business challenges

prevalent in a rapidly changing industry. Successfully able to bring

order to chaos in technically challenging and fast-paced environments.

. Consistently deliver achievements in team leadership, multi-project

management, systems implementation and troubleshooting.

Technology Expertise Management Qualifications

Customer Technical Support Relationship Building

Network Administration Customer Service

Hardware Configuration Client Management

Needs Assessment / Inventory Management Policies / Procedures Development

Staff Training / Development

Project Planning / Management National Account Sales

Hardware Development / Engineering P&L Management

SAP Basis/ Unix /Oracle Administration Solution Selling

Software Configuration / Development

Summary of Technology Expertise

COMPAQ SYSTEM ACCREDITATION ID # 009*********

. SAP Basis Administration - having expertise to configure the system

according to SAP R3 requirement and installation of SAP R3 4.6c /

4.70 and ECC 6 & SAP Net weaver on Unix/Window Platform.

. SUN Fire Series SF6900 and SF2900, V490 T2000

. Storage Subsystems - Digital SDI, DSSI and SCSI Disks (RA, RF & RZ

Series. Storage Works, RAID Subsystems (SW 500 and BA350, RA8000,

MA8000, EVA600 and EVA8000, Hitachi Storage Tek 9900 HSC50, HSJ50,

HSG80 Storage Controller Subsystems, SAN, STI and SCSI Tape Drives

(TK, TU, TSZ, TLZ, TZ, MSL C4 Series).

. Networking Hardware - Configuration/installation of networks of Thin

wire Ethernet, Fiber Optics UTP, STP, Fiber Optic and Thick wire.

200, 300, 700, 900 Series DEC Terminal Services, Bridges, Repeaters,

and Routers Multi-vendor Hubs, Bridges Repeaters and Routers.

Javaid Sarwar

00-966-********* Resume, Page Two

Systems

. Applications/Layered Products - Tru64, Sun Solaris and HP Unix

Installation and Configuration of Operating System, User Environment,

Peripheral and Network Configuration, Upgrade, System Tuning, System

and File System Security and Problem Resolution.

. Installation of Ultrix; Windows NT, Installation, Management and

Internetworking. TCP/IP and associated services like DNS, FTP, TELNET,

NFS, SLIP, PPP, and UUCP.

Clustering Experience

. Tru 64 UNIX Cluster configuration on GS80 Systems, Configuration

and Management.

. CI Clusters Sun Cluster Installation and Support, Thin wire Ethernet

Cluster Installation and Support SCSI Clusters, Installation and

Support.

. Oracle Administration, Data base space management

. Net backup /Data protect and Legato Back system.

Professional Highlights

manager intrastuture and technical services

January 2010 to UP to Now

Joined SPIMACO (Saudi Pharmaceutical Industries &Medical Appliance

Cooperation),at manufacturing plant at Bureadha Qassim. This is the biggest

pharmaceutical manufacturing Plant in the Middle East, manufacturing over

300 types of medicines including septic and antiseptic.

I am leading the team of Helpdesk, Network and SAP technical area. We have

SAP system running on cluster environment and having Lotus notes server at

three different domains, having over 1100 users all together. I am

responsible to maintain the Business continuity all over the organization.

Current project details is as follow.

Upgrade and Migrate SAP from ECC 5 to ECC 6.4 with Unicode .

Establish Lotus note cluster on 8.5

Establish dueal connectivity of data network on critical locations.

Make destater recovery system utilization of HP Data protect solution.

Impelement Sele system for controlled and uncontrolled documents.

Implement HP data protect to maintain the System backup for SAP and other

critical servers..

Established the Data centre according to cGMP slandered.

Purchase and Deployment of new servers /SAN and Desk top /Laptop computers

to replace old system and Network equipment.

Upgrade the Network equipment as well as Data links at all the location in

the kigdom.

Maintain cGMP to all over IT department to satisfy the Saudi FDA.

IT Manager /Sap Technical Specialist

January 2002 to Jan 2010

Joined Al-Marai company limited as IT Manager at their Head Office located

in Capital city Riyadh Saudi Arabia.(Having over 8000 employees, it is the

Largest Dairy Food Supply and Manufacturing Company).

Responsible for System Administration and Hardware Support in the City of

Riyadh and several other offices located throughout the Gulf.

Responsibilities include implementing SAP throughout the company

Javaid Sarwar

00-966-********* Resume, Page Three

and training employees on the fundamentals of using the program. Ensures

five Alpha Servers ES40s and Two Alpha Servers GS80 with a MA8000/ EVA 8000

Storage Area Network, running SAP on TRU64 UNIX 5.1A is operational.

Commended for moving the entire Riyadh Network to an alternate location in

record

time saving the company thousands of dollars in contractor support.Have

configure and administrarte the LAGATO BACKUP solution for sap envoirnment.

Having responsiblaty to maintain desaster recovery centre for the estire

organizaci n at different locaci n with in agreed time frame.

. Work with management personnel to develop database and client landscape

strategies.

. Installation and Maintenance and trouble shooting of Sun Solaris, Tru

64 and HP unix .

. proactively monitor and assist in the support of the SAP Enterprise

Architecture environments

. Train junior Production Support administrators using formal training

material and hands-on mentoring.

. Develop Standard Operating Procedures and other documentation to

perform production support.

. Indulge to evaluate the system landscape to feed the company need for

next ten years.

. Supervise the SAP system Migration from Tru64 to Sun Solaris systems.

. Establish a new SAP landscape for HCM system on HP Integrity using

Service Guard high availability.

Administrating /Instalation of UNIX (Tru64/ HP / Sun Solaris) SAP

Installation,Portal Administration,SAP/R3,SAPBW, SAPLES, SAPHCM,

Client handling, Role Management, Patch Installation, Transport and user

administration, all over the Company including other Gulf Counties.

Senior Customer Support Engineer

October 2000 to December 2001

Jeraisy Computer & Communication Services Customer Engineering Department -

Riyadh Saudi Arabia

(A branch of Jeraisy group, there are 17 branches involved in everything

from furniture to copy machine repair with offices in every major city of

Saudi Arabia and the UAE - Largest IT Service Company on Saudi Arabia,

over $25M with over 5000 employees)

Hold sole responsibility for ordering and managing the entire inventory for

all of the Company's IT needs (millions of dollars)

. Instrumental in streamlining the inventory and aligning closely with

customer needs, saving company thousands of dollars in inventory costs

. Manage, install and support the industry's leading operating systems

TRU64 Unix (formerly Digital Unix), other Unix flavors and OpenVMS

Technical Support Manager

1997 to 2000

International Center for Computer systems and Communications - Riyadh,

Kingdom of Saudi Arabia

(IT Service Vendor Company)

. Charged with installation of computer systems (VAX and ALPHA),

corrective maintenance of peripherals and systems and operating

systems support (OpenVMS and Unix)

. Provide network design, configuration and troubleshooting; design

solution support including product evaluations and implementation

. Facilitate training for system administrators, users and engineers and

supervise activities of engineering and sales support activities.

Javaid Sarwar

00-966-********* Resume, Page Four

DEC Customer Services Manager

1987 to 1997

. i have started my carrier from Jaffer Brothers (Pvt) Pakistan as computer

system engineer.

. Having computer system customer base all over the Pakistan, major

customer WAPDA &SUPARCO.

. Manage, install and support the industry's leading operating systems

TRU64 Unix (formerly Digital Unix), other Unix flavors and OpenVMS

. Supervise the team of 20 Engineers all over the central distric (Lahore

Punjab)

Education & Training

M.Sc Physics (Electronics), B Z University, Multan Pakistan

Training Descriptions Training Provider and locations

GMP INDUCTION COURSE Saudi Pharmaceutical Company

Tru 64 UNIX 5.1A System Administration COMPAQ Middle East

Tru 64 UNIX Cluster Configuration and ITS Middle East

Management

Tru 64 UNIX System Performance and ITS Middle East

Tuning

HP EVA Administration HP Saudi Arabia

SAP 50 Basis Technologies Habit Consultant UK

BC360 Technical core Competence Habit Consultant UK

EP100 Net weaver orientation SAP SINGAPORE

EP200 Portal Administration SAP SINGAPORE

Train The Trainer UK

ITIL Management PINK RECORDER UK

Introduction to Marketing Concepts Executive Development center JBL

Pakistan

Self Awareness and Self Development Executive Development center JBL

Pakistan

Time Management Executive Development center JBL

Pakistan

Customer Relations Executive Development center JBL

Pakistan

Professional Selling Skills Executive Development center JBL

Pakistan

VMS System management Executive Development center JBL

Pakistan

Introduction to Marketing Concepts Executive Development center JBL

Pakistan

Self Awareness and Self Development Executive Development center JBL

Pakistan

Time Management Executive Development center JBL

Pakistan

Customer Relations Executive Development center JBL

Pakistan

Professional Selling Skills Executive Development center JBL

Pakistan

VMS System management Executive Development center JBL

Pakistan

VAX Diagnostics Digital Training Centre (Boston)

USA

Digital System Architecture - Tape Digital Training Centre (Boston)

System Level I USA

Introduction to DCL and VMS Digital Training Centre (Boston)

Installation Part I USA

Introduction to DCL and VMS Part II Digital Training Centre (Boston)

USA

RA 90 Series Digital Training Centre (Boston)

USA

Network Installation (Product) Digital Training Centre (Boston)

USA

LP 27/29 Maintenance Digital Training Centre (Boston)

USA

TK 50/70 Operation and Servicing Digital Training Centre (Boston)

USA

Micro VAX II Maintenance Digital Training Centre (Boston)

USA

Q - Bus concepts Digital Training Centre (Boston)

USA

LG Printer Series Maintenance Digital Training Centre (Boston)

USA

TU 80/81 TA 81 Digital Training Centre (Boston)

USA

Base band Ethernet Networking Digital Training Centre (Boston)

USA

Micro VAX Systems and troubleshooting Digital Training Centre (Boston)

USA

DSA Troubleshooting Digital Training Centre (Boston)

USA

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